getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Engagement analytics - Page 2

Last updated: July 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

137 software options

ReviewTrackers logo

Review monitoring software for multi-location businesses

learn more
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Read more about ReviewTrackers

Users also considered
ReviewInc logo

Reputation management and customer experience software unite

learn more
ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

Read more about ReviewInc

Users also considered
GetMoreReviews logo

Review generation & reputation monitoring tool

learn more
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online

Read more about GetMoreReviews

Users also considered
Retently logo

Net Promoter Score & customer feedback collection

learn more
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

Read more about Retently

Users also considered
ProductMix logo

Product Owners Managers, Product People, Product Designers

learn more
Leanbe is an AI-powered product management software that enables teams to make data-driven decisions from idea collection to announcement implementation. It streamlines the process, aligns teams for continuous growth, and bridges the gap between leaders and users through a single platform.

Read more about ProductMix

Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

learn more
Feedback from the heart of your customer touchpoints. Get your data into the hands of people who can act right away. If something’s not right, you want to act. We’ve got real time email alerts, plus integrations with Slack, dashboarding tools, webhooks, API…

Read more about Customer Thermometer

Users also considered
ReviewFlowz logo

Reputation and review management software

learn more
Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

Read more about ReviewFlowz

Users also considered
XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

Read more about XM for Customer Experience

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
MarketSurge logo

All in one lead management software

learn more
MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

Read more about MarketSurge

Users also considered
Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

learn more
Medallia Agent Connect (formerly known as Stella Connect) is designed to help customer service teams manage customer feedback, coaching, and quality assurance processes on a unified platform. It enables managers to gain visibility into agent performance, create automated workflows, and reward agents based on customer feedback.

Read more about Medallia Agent Connect

Users also considered
Thematic logo

AI-powered customer feedback analysis

learn more
Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

Read more about Thematic

Users also considered
Swell logo

#1 Patient experience platform for Healthcare

learn more
Swell is the AI-powered patient experience agent for DSOs, MSOs, and PE-backed specialty groups. We unify reviews, patient surveys, employee feedback, and healthcare listings into one system that reads every signal, responds in your brand voice, surfaces what's working, and flags what's not — across

Read more about Swell

Users also considered
Localyser logo

Turn online reviews into your most powerful marketing tool.

learn more
We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more.

Read more about Localyser

Users also considered
GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

learn more
Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
Repticity logo

Repticity: Revolutionizing Entry & Engagement

learn more
Repticity is an AI-driven platform transforming entry management and visitor engagement, featuring touchless check-ins, customized communications, and insightful analytics.

Read more about Repticity

Users also considered
Hotjar logo

Digital experience insights for any business selling online

learn more
Happy, successful customers are the lifeblood of any business. Hotjar is all the tools and data you need to truly understand your users’ feelings and behavior. Join one million websites deeply understanding their users with Hotjar.

Read more about Hotjar

Users also considered
allswers logo

Customer and employee engagement platform

learn more
allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

Read more about allswers

Users also considered
SurveyLegend logo

Mobile-friendly survey management platform

learn more
Track and improve customer satisfaction with SurveyLegend. Create beautiful, mobile-friendly surveys, forms, and polls effortlessly. Intuitive and visually engaging, every interaction helps you gather insights that enhance satisfaction and strengthen customer loyalty.

Read more about SurveyLegend

Users also considered
SmartSurvey logo

Online survey & questionnaire tool

learn more
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

Read more about SmartSurvey

Users also considered
MFour Studio logo

Capture your customers at consideration.

learn more
The ultimate platform for surveys, behavior data analysis, and consumer research. Easily identify personas, fine-tune pitches, create outstanding products, and achieve peak performance.

Read more about MFour Studio

Users also considered
Staffino logo

Transform your customer experience with Staffino.

learn more
Staffino’s Customer Satisfaction solution collects real-time feedback to help businesses understand and improve how happy their customers are throughout the entire journey, enabling smarter decisions that boost satisfaction, loyalty, and overall experience.

Read more about Staffino

Users also considered
Case Status logo

Connect clients. Automate flows. Grow your Firm

learn more
For law companies who are concerned about client happiness, Case Status is the best client service software. Our top-of-the-line mobile application gives clients all the information they require to know what is happening with their case, the next steps, and offers a productive contact channel.

Read more about Case Status

Users also considered
VirtlX logo

360° success management & employee engagement platform

learn more
VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

Read more about VirtlX

Users also considered
CustomerGauge logo

Customer experience management platform for B2B companies

learn more
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

Read more about CustomerGauge

Users also considered