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Customer Satisfaction Software - Page 11

Last updated: March 2026

304 software options

CFN Insight logo

Customer experience software with journey mapping tools

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CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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MindTouch logo

The Customer-First Knowledge Management Platform

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MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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Commerce Studio logo

Support, logistics & order management platform for retailers

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Commerce Studio is a support, logistics, and order management platform designed to help businesses handle returns, exchanges, damages, payments, clients’ issues, inventory, and more. Supervisors can customize their database with objects and integrations based on organizational requirements.

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Track logo

An intelligent system for customer experience management

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Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.

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askemo logo

Automated feedback for better business insights.

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Askemo is a user-friendly, automated solution for business feedback. It allows companies to measure and optimize customer and employee satisfaction. We make it easy to send lightweight surveys and receive real-time analytics, enabling businesses to gain valuable insights and take immediate action.

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Opin logo

Customer feedback built for modern products

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Opin helps modern SaaS and eCommerce teams collect in-product customer feedback using lightweight surveys triggered by real user actions. Get higher response rates, clearer insights, and AI-powered summaries, without long surveys.

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Critizr logo

Customer feedback collection & analysis platform for retail

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Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.

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Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

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Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.

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SimpleFeedback logo
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Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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FoxMetrics logo
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Marketing metric tools for optimizing eCommerce experiences

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FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

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binds.co logo
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White-labeled survey tool to measure customer satisfaction

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binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

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Conflux logo
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Platform for collecting and managing customer feedback

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With the Conflux feedback management platform, it is possible to collect, organize, manage, and track feedback from customers, users, and employees. The notice board is public, so everyone can see results of feedback and ideas. Feedback in foreign languages can be automatically translated.

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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etrack1 logo
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For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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SuccessBoard logo
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Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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moveXM logo
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Customer satisfaction is no coincidence.

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moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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Flixcheck logo
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Digital forms solution for improved customer communication

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Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates with existing systems and is ideal for individuals, small teams, or large enterprises.

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binds.co logo
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White-labeled survey tool to measure customer satisfaction

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binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

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Conflux logo
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Platform for collecting and managing customer feedback

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With the Conflux feedback management platform, it is possible to collect, organize, manage, and track feedback from customers, users, and employees. The notice board is public, so everyone can see results of feedback and ideas. Feedback in foreign languages can be automatically translated.

Read more about Conflux

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CSAT.AI logo
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A Customer Service QA and CX Platform Built for Today!

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CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Userwell logo
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User Feedback Management Software

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Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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Touchpoint CX logo
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Empower employees to improve customer experience

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Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

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Plantt logo
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Customer Relationship Management with AI communication

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Plantt is a success intelligence platform that uses artificial intelligence to communicate with customers and manage relationships through automatic messaging. The system reaches customers through email, SMS, or direct message to understand customer behavior and analyze relationship strength. Additionally, Plantt integrates with slack that provides daily reminders as to which customers are in need of outreach.

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Jeeva logo
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help leaders transform their companies into customer-centric

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Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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