Android Customer Satisfaction Applications

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28 apps

BirdEye   

276
Online reputation management
Effortlessly connect with your customers through BirdEye's online survey and review software, engaging at the right time, in the right channel. With automatic alerts, you can respond to reviews instantly to solve problems before they become problems. Seamlessly measure the experience you deliver. Read more about BirdEye
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Online reputation management
Effortlessly connect with your customers through BirdEye's online survey and review software, engaging at the right time, in the right channel. With automatic alerts, you can respond to reviews instantly to solve problems before they become problems. Seamlessly measure the experience you deliver. Read more about BirdEye
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SoGoSurvey   

607
Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
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Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
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AskNicely   

99
Collect real-time customer feedback using the NPS framework
AskNicely customer satisfaction software helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Read more about AskNicely
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Collect real-time customer feedback using the NPS framework
AskNicely customer satisfaction software helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Read more about AskNicely
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MaritzCX   

2
Customer experience management with data collection & reports
MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services. Read more about MaritzCX
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Customer experience management with data collection & reports
MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services. Read more about MaritzCX
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Nextiva   

225
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Podium   

103
Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Read more about Podium
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Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Read more about Podium
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PureCloud   

87
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about PureCloud
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ManageEngine SupportCenter Plus   

10
Web based customer support
SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more. Read more about ManageEngine SupportCenter Plus
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Web based customer support
SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more. Read more about ManageEngine SupportCenter Plus
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Key Survey   

38
Cloud based and on premise survey software
Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools. Read more about Key Survey
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Cloud based and on premise survey software
Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools. Read more about Key Survey
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SurveySparrow   

38
Conversational survey tool
SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses. Read more about SurveySparrow
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Conversational survey tool
SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses. Read more about SurveySparrow
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Broadly   

110
Online review & reputation management for small businesses
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers. Read more about Broadly
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Online review & reputation management for small businesses
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers. Read more about Broadly
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Zendesk   

2,342
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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MySurveyLab   

35
Survey software and questionnaire tool
MySurveyLab is professional online survey software for any size of business, non-government organizations and professionals. MySurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Read more about MySurveyLab
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Survey software and questionnaire tool
MySurveyLab is professional online survey software for any size of business, non-government organizations and professionals. MySurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Read more about MySurveyLab
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LiveAgent   

782
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Critizr  

0
Customer feedback collection & analysis platform for retail
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more. Read more about Critizr
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Customer feedback collection & analysis platform for retail
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more. Read more about Critizr
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Hotjar  

309
Behavior Analytics for any business selling online.
Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site. Read more about Hotjar
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Behavior Analytics for any business selling online.
Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site. Read more about Hotjar
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CloudTalk  

100
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
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Tidio  

108
Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface. Read more about Tidio
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Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface. Read more about Tidio
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123FormBuilder  

112
Web forms: as easy as 1-2-3!
123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom contact forms, surveys, registration forms and order forms in just minutes, using your browser. No coding skills required. Read more about 123FormBuilder
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Web forms: as easy as 1-2-3!
123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom contact forms, surveys, registration forms and order forms in just minutes, using your browser. No coding skills required. Read more about 123FormBuilder
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QuickTapSurvey  

73
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
QuickTapSurvey is the only all-in-one survey platform that lets you capture data anywhere, even offline. Read more about QuickTapSurvey
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In-person Surveys, Mobile Forms & Kiosks (Works Offline)
QuickTapSurvey is the only all-in-one survey platform that lets you capture data anywhere, even offline. Read more about QuickTapSurvey
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xSellco Helpdesk  

42
The only purpose built e‑commerce help desk
The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard. Read more about xSellco Helpdesk
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The only purpose built e‑commerce help desk
The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard. Read more about xSellco Helpdesk
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Medallia  

23
The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35. Read more about Medallia6M in value and an ROI of 591% over 3 years.
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The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35. Read more about Medallia6M in value and an ROI of 591% over 3 years.
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ReviewSpreader  

9
A simple solution for online reviews
Survey customers before asking them to leave a public review online. Read more about ReviewSpreader
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A simple solution for online reviews
Survey customers before asking them to leave a public review online. Read more about ReviewSpreader
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Zonka Feedback  

9
Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
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Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
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CloudCherry  

13
Don't Just Satisfy, DELIGHT
Cloudcherry is a Real-Time Customer Experience Analytics product to track & measure Customer Delight. Read more about CloudCherry
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Don't Just Satisfy, DELIGHT
Cloudcherry is a Real-Time Customer Experience Analytics product to track & measure Customer Delight. Read more about CloudCherry
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