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Best Customer Satisfaction Software for Public Administrations

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61 apps
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Highest Rated
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Qualtrics CustomerXM   

218
Customer experience management (CXM) platform
Qualtrics CustomerXM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep). Learn more
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Qualtrics CustomerXM

218
Customer experience management (CXM) platform
Qualtrics CustomerXM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep). Learn more
Visit WebsiteCompare

Medallia Experience Cloud   

24
The pioneer and market leader in Experience Management
Medallia Experience Cloud is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Medallia Experience Cloud

24
The pioneer and market leader in Experience Management
Medallia Experience Cloud is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Delighted   

30
Multi-channel customer feedback collection with NPS scoring
Delighted is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support. Learn more
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Delighted

30
Multi-channel customer feedback collection with NPS scoring
Delighted is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support. Learn more
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monday.com   

2,271
Project Management Made Easy
monday.com is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
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monday.com

2,271
Project Management Made Easy
monday.com is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
Visit WebsiteCompare

SightMill   

4
Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum. Learn more
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SightMill

4
Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum. Learn more
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Zendesk   

2,546
Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Zendesk

2,546
Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteCompare

HelpDesk   

28
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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HelpDesk

28
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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SurveySparrow   

48
Conversational survey tool
SurveySparrow is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support. Learn more
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SurveySparrow

48
Conversational survey tool
SurveySparrow is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support. Learn more
Visit WebsiteCompare

LiveAgent   

1,001
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
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LiveAgent

1,001
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
Visit WebsiteCompare

SurveyLegend   

461
Mobile-friendly survey management platform
SurveyLegend is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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SurveyLegend

461
Mobile-friendly survey management platform
SurveyLegend is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Canny   

28
Customer feedback & feature request management
Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base. Learn more
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Canny

28
Customer feedback & feature request management
Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base. Learn more
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Centercode   

61
Client satisfaction solution
Centercode is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep). Learn more
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Centercode

61
Client satisfaction solution
Centercode is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep). Learn more
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Hotjar   

374
Behavior Analytics for any business selling online.
Hotjar is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Hotjar

374
Behavior Analytics for any business selling online.
Hotjar is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Startquestion   

60
Online survey creator and feedback collection
Startquestion is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Startquestion

60
Online survey creator and feedback collection
Startquestion is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Qualaroo   

11
Powerful Survey And Feedback Management Tool
Qualaroo is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base. Learn more
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Qualaroo

11
Powerful Survey And Feedback Management Tool
Qualaroo is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base. Learn more
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Nextiva   

177
Simplifying Business Communication
Nextiva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum. Learn more
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Nextiva

177
Simplifying Business Communication
Nextiva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum. Learn more
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Nicereply   

266
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum. Learn more
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Nicereply

266
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum. Learn more
Visit WebsiteCompare

UseResponse   

31
All-in-one Customer Support and Feedback Suite
UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base. Learn more
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UseResponse

31
All-in-one Customer Support and Feedback Suite
UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base. Learn more
Visit WebsiteCompare

Vivantio   

162
Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support. Learn more
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Vivantio

162
Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support. Learn more
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elevio   

27
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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elevio

27
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Keatext   

18
Feedback analysis for customer experience
Keatext is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base. Learn more
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Keatext

18
Feedback analysis for customer experience
Keatext is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base. Learn more
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Genesys Cloud   

108
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat. Learn more
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Genesys Cloud

108
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat. Learn more
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Pipefy   

259
the Work Management platform
Pipefy is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support. Learn more
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Pipefy

259
the Work Management platform
Pipefy is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support. Learn more
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Spark Chart   

36
Survey software for business consultants and leaders
Spark Chart is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Spark Chart

36
Survey software for business consultants and leaders
Spark Chart is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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SurveyMonkey  

8,298
A market-leading survey platform.
SurveyMonkey is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).
Learn moreAdd to compareCompareRemove app

SurveyMonkey

8,298
A market-leading survey platform.
SurveyMonkey is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).
Learn moreCompare
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