Government Customer Satisfaction Software

Software for City & Small Local Agencies w/Reviews
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33 apps

SoGoSurvey   

607
Customer and employee experience management platform.
SoGoSurvey is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer and employee experience management platform.
SoGoSurvey is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpDesk   

2
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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SurveyLegend   

266
Mobile-friendly survey management platform
SurveyLegend is available for Public Administrations and offers the following support options: FAQs, Forum, Online Support, Phone Support. Learn more
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Mobile-friendly survey management platform
SurveyLegend is available for Public Administrations and offers the following support options: FAQs, Forum, Online Support, Phone Support. Learn more
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SightMill   

4
Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Zendesk   

2,342
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Spark Chart   

37
Survey software for business consultants and leaders
Spark Chart is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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Survey software for business consultants and leaders
Spark Chart is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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MySurveyLab   

35
Survey software and questionnaire tool
MySurveyLab is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Survey software and questionnaire tool
MySurveyLab is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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LiveAgent   

782
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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PrediCX  

10
Machine learning labelling engine
PrediCX is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Machine learning labelling engine
PrediCX is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Typeform  

329
Make data collection an experience with custom forms
Typeform is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support.
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Make data collection an experience with custom forms
Typeform is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support.
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Nicereply  

260
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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SurveyGizmo  

265
We put feedback in the hands of those who can take action.
SurveyGizmo is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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We put feedback in the hands of those who can take action.
SurveyGizmo is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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CloudTalk  

100
Cloud-based call center software for sales and support teams
CloudTalk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Cloud-based call center software for sales and support teams
CloudTalk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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CheckMarket  

131
Cloud-based enterprise survey software solution
CheckMarket is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support.
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Cloud-based enterprise survey software solution
CheckMarket is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support.
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123FormBuilder  

112
Web forms: as easy as 1-2-3!
123FormBuilder is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Web forms: as easy as 1-2-3!
123FormBuilder is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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QuickTapSurvey  

73
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
QuickTapSurvey is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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In-person Surveys, Mobile Forms & Kiosks (Works Offline)
QuickTapSurvey is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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GetFeedback  

39
Send better surveys. Collect better feedback.
GetFeedback is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Send better surveys. Collect better feedback.
GetFeedback is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Groove  

58
Support, Simplified.
Groove is available for Public Administrations and offers the following support options: Online Support, Phone Support, Video Tutorials.
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Support, Simplified.
Groove is available for Public Administrations and offers the following support options: Online Support, Phone Support, Video Tutorials.
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elevio  

26
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Survicate  

25
The fastest way to collect feedback from customers
Survicate is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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The fastest way to collect feedback from customers
Survicate is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Testimonial Monkey  

13
Feedback that works for you
Testimonial Monkey is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Feedback that works for you
Testimonial Monkey is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Customer Thermometer  

9
1-click customer satisfaction survey - realtime feedback
Customer Thermometer is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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1-click customer satisfaction survey - realtime feedback
Customer Thermometer is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Helprace  

6
All-in-one customer service solution
Helprace is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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All-in-one customer service solution
Helprace is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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ClickDesk  

18
Live chat for customer support
ClickDesk is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Live chat for customer support
ClickDesk is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Clarabridge CX Social  

8
Customer Engagement & Insights for Social Brands
Clarabridge CX Social is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Customer Engagement & Insights for Social Brands
Clarabridge CX Social is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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