Best Customer Satisfaction Software for Public Administrations

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61 apps

Qualtrics CustomerXM   

218
Customer experience management (CXM) platform
Qualtrics CustomerXM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep). Learn more
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Customer experience management (CXM) platform
Qualtrics CustomerXM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep). Learn more
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Medallia Experience Cloud   

24
The pioneer and market leader in Experience Management
Medallia Experience Cloud is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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The pioneer and market leader in Experience Management
Medallia Experience Cloud is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Delighted   

30
Multi-channel customer feedback collection with NPS scoring
Delighted is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support. Learn more
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Multi-channel customer feedback collection with NPS scoring
Delighted is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support. Learn more
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monday.com   

2,271
Project Management Made Easy
monday.com is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
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Project Management Made Easy
monday.com is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
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SightMill   

4
Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum. Learn more
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Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum. Learn more
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Zendesk   

2,546
Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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HelpDesk   

28
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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SurveySparrow   

48
Conversational survey tool
SurveySparrow is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support. Learn more
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Conversational survey tool
SurveySparrow is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support. Learn more
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LiveAgent   

1,001
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
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SurveyLegend   

461
Mobile-friendly survey management platform
SurveyLegend is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Mobile-friendly survey management platform
SurveyLegend is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Canny   

28
Customer feedback & feature request management
Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base. Learn more
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Customer feedback & feature request management
Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base. Learn more
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Centercode   

61
Client satisfaction solution
Centercode is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep). Learn more
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Client satisfaction solution
Centercode is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep). Learn more
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Hotjar   

374
Behavior Analytics for any business selling online.
Hotjar is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Behavior Analytics for any business selling online.
Hotjar is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Startquestion   

60
Online survey creator and feedback collection
Startquestion is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Online survey creator and feedback collection
Startquestion is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Qualaroo   

11
Powerful Survey And Feedback Management Tool
Qualaroo is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base. Learn more
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Powerful Survey And Feedback Management Tool
Qualaroo is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base. Learn more
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Nextiva   

177
Simplifying Business Communication
Nextiva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum. Learn more
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Simplifying Business Communication
Nextiva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum. Learn more
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Nicereply   

266
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum. Learn more
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Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum. Learn more
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UseResponse   

31
All-in-one Customer Support and Feedback Suite
UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base. Learn more
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All-in-one Customer Support and Feedback Suite
UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base. Learn more
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Vivantio   

162
Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support. Learn more
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Flexible Software. Focused Service.
Vivantio is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support. Learn more
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elevio   

27
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Keatext   

18
Feedback analysis for customer experience
Keatext is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base. Learn more
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Feedback analysis for customer experience
Keatext is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base. Learn more
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Genesys Cloud   

108
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat. Learn more
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat. Learn more
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Pipefy   

259
the Work Management platform
Pipefy is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support. Learn more
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the Work Management platform
Pipefy is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support. Learn more
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Spark Chart   

36
Survey software for business consultants and leaders
Spark Chart is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Survey software for business consultants and leaders
Spark Chart is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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SurveyMonkey  

8,298
A market-leading survey platform.
SurveyMonkey is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).
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A market-leading survey platform.
SurveyMonkey is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).
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