getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Success Software with Health score

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

54 software options

HubSpot Service Hub logo

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

visit website
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

Read more about HubSpot Service Hub

Users also considered
Customerscore.io logo

Customerscore.io

Platform for uncovering upsell opportunities

visit website
Customerscore.io helps SaaS businesses prevent churn and spot upsell opportunities with data-driven insights and automation.

Read more about Customerscore.io

Users also considered
Custify logo

Custify

Customer success solution for SaaS businesses

visit website
Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation.

Read more about Custify

Users also considered
Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

visit website
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

Users also considered
ChurnZero logo

ChurnZero

Customer engagement & retention for subscription businesses

visit website
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals

Read more about ChurnZero

Users also considered
NiceJob logo

Reputation marketing with reviews, social & SEO tools

learn more
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

Read more about NiceJob

Users also considered
Preferred Patron Loyalty logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

learn more
Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

Read more about Preferred Patron Loyalty

Users also considered
Skalin logo

Built for SaaS Vendors who want to scale faster.

learn more
Skalin calculates your customer health score and alerts you as needed. We help your team being more proactive, save time, and generate more revenue.

Read more about Skalin

Users also considered
LiveChat logo

AI-based live chat for customer support and sales teams

learn more
LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

Read more about LiveChat

Users also considered
LaunchBay logo

Client Experience Platform

learn more
LaunchBay is the client experience platform for B2B service providers and agencies. Branded client portals, workflow automation, task management, time tracking, and real-time project visibility — all in one platform your team and clients will actually use.

Read more about LaunchBay

Users also considered
GUIDEcx logo

Client onboarding and project management software

learn more
GUIDEcx is a customer onboarding platform designed to reduce churn, speed up time to value, and streamline the customer journey.

Read more about GUIDEcx

Users also considered
ZapScale logo

cloud-based customer success platform

learn more
ZapScale is a customer success platform that offers a range of key features designed to enhance customer management and drive business growth. Businesses can gain an understanding of their customers through features like customer 360 view, health analytics, account segmentation, and outcome tracking.

Read more about ZapScale

Users also considered
Ecosystems logo

Your Value Made Clear.

learn more
From pre-sale value assessments to post-sale value realization, Ecosystems is an enterprise cloud platform for quantifying customer value.

Read more about Ecosystems

Users also considered
GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

learn more
Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
Churn360 logo

AI-driven customer success platform

learn more
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers.

Read more about Churn360

Users also considered
VirtlX logo

360° success management & employee engagement platform

learn more
VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

Read more about VirtlX

Users also considered
Kompassify logo

User Onboarding, no-code, Digital Adoption, user activation.

learn more
Kompassify is a cloud-based no-code solution, which helps small and midsize businesses manage client onboarding via product tours, checklists, in-app walkthroughs, progress tracking, real-time analytics, and more. The platform offers various features such as multi-language support, user accounts, customer segmentation, notification widgets, and feedback surveys.

Read more about Kompassify

Users also considered
CustomerGauge logo

Customer experience management platform for B2B companies

learn more
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

Read more about CustomerGauge

Users also considered
MeltingSpot logo

Effective Software Adoption. Seamlessly delivered.

learn more
Enhance your Customer Success strategy with MeltingSpot, offering proactive, personalized training and in-app learning for better user engagement.

Read more about MeltingSpot

Users also considered
Upzelo logo

Transform one-time buyers into lifelong customers.

learn more
Upzelo helps subscription businesses reduce churn and increase customer success through an increase in customer retention, access to real-time data, customised offers, and feedback.

Read more about Upzelo

Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

learn more
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

Read more about Ochatbot

Users also considered
Emojot logo

All-in-one platform for customer-centric transformation

learn more
Optimizes customer relationships, boosts retention, identifies upselling opportunities, and streamlines customer onboarding processes.

Read more about Emojot

Users also considered
journy.io logo

Customer journey mapping tools

learn more
journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

Read more about journy.io

Users also considered
Freshsuccess logo

Data-driven customer success management software

learn more
Freshsuccess is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, and customer intelligence & health scoring.

Read more about Freshsuccess

Users also considered
Revinova logo

Agentic AI Orchestration and Enablement Platform

learn more
Revinova is an Agentic AI Orchestration and Enablement Platform that empowers businesses to build intelligent AI agents and deliver persona-driven learning experiences.

Read more about Revinova

Users also considered