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Apizee Logo

Internal remote augmented visual assistance solution

Table of Contents

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Apizee - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Apizee overview

What is Apizee?

Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

Features include -

- Improve customer satisfaction by solving problems quickly with the help of an expert

- Increase the rate of resolution at the first intervention. By having all the relevant information about the technical object in the right place at the right time and by keeping the experts connected to the users in one click.

- Reduce operating costs by optimizing your travel and uptime costs.

- Strengthen the security of your team and users with devices adapted to the needs of your company.

Starting price

50flat rate /
per month

Alternatives

with better value for money

Apizee’s user interface

Ease of use rating:

Apizee reviews

Overall rating

4.8

/5

16

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.19/10
Rating distribution

5

4

3

2

1

13

3

0

0

0

Who uses Apizee?

Based on 16 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Insurance
Machinery
Real Estate
Telecommunications
Others

Use cases

Customer Service
Call Center
Remote Support
Customer Support
Remote Work

Apizee's key features

Most critical features, based on insights from Apizee users:

Support ticket management
Activity tracking
Multi-Channel communication
Live chat
Call center management
Real-Time notifications

All Apizee features

Features rating:

Access controls/permissions
Mobile access
Reporting/Analytics
User management
Automated routing
Surveys & feedback
Remote access/control
Interaction tracking
API
Contact management
Chat/Messaging
Call routing
Automatic call distribution
Screen capture
Screen recording
Screen sharing
Service level agreement (sla) management
Scheduling
Role-Based permissions
Reporting & statistics
Remote support
Recording
Real-Time data
Real-Time chat
Activity dashboard
Session recording
Single sign on
SMS messaging
SSL security
Summary Reports
Tagging
Third-Party integrations
Troubleshooting
Two-Way audio & video
Video call recording
Video chat
Video conferencing
Video layouts/views
Video management
Video support
Virtual backgrounds
Alerts/Notifications
Annotations
Audio/Video conferencing
Call recording
Collaboration tools
Conferencing
Customizable branding
Customizable reports
Customizable templates
Data import/export
Data security
Desktop/Browser sharing
Document storage
Email reminders
Email templates
Event scheduling
File sharing
File transfer
HD audio/video
Host controls
Inbound call center
Lock meetings
Meeting management
Multi-Language
Multiple user accounts
On-Demand recording
Outbound call center
Polls/Voting
Queue management
Real time screen sharing
Real-Time analytics

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Apizee pricing

Value for money rating:

Starting from

50

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Apizee price and value

Value for money rating:

Apizee integrations (7)

Apizee support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Knowledge Base
Email/Help Desk

Training options

Live Online
Documentation
In Person
Webinars

Apizee FAQs

Q. What type of pricing plans does Apizee offer?

Apizee has the following pricing plans:
Starting from: €50.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Apizee?

Apizee has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Apizee support?

Apizee supports the following languages:
English, French, Italian, Spanish


Q. Does Apizee support mobile devices?

Apizee supports the following devices:
Android, iPad, iPhone


Q. Does Apizee offer an API?

Yes, Apizee has an API available for use.


Q. What other apps does Apizee integrate with?

Apizee integrates with the following applications:
Talkdesk, Kiamo, Eloquant, ServiceNow, Diabolocom


Q. What level of support does Apizee offer?

Apizee offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk

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