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Balto Logo

AI-Powered Contact Center at Your Fingertips

Last updated: March 2026

Balto Alternatives & Competitors (2026)

Top 1 free alternatives

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Devices supported


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Industry


Company size


Ringover logo

100% cloud phone for startups and SMEs

learn more
logo
Ringover
logo
Balto

0.2

4.5

Value for money

4.3
29
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.6

Functionality

4.3

Agent Interface

4.8/5

Archiving & Retention

4.8/5

Access Controls/Permissions

4.7/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Convoso logo

AI virtual agent for call center automation

learn more
logo
Convoso
logo
Balto

0.2

4.5

Value for money

4.3
90
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.5

Functionality

4.3

API

5/5

Automated Routing

4.6/5

Auto-Dialer

4.5/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Calabrio ONE logo

Comprehensive performance software for contact centers

learn more
logo
Calabrio ONE
logo
Balto

0.1

4.4

Value for money

4.3
295
flat rate

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

4.3

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

5/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Nextiva logo

AI-enabled solution to streamline business communication

learn more
logo
Nextiva
logo
Balto

0.2

4.5

Value for money

4.3
25
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.6

Functionality

4.3

Agent Interface

5/5

Audio Calls

4.8/5

Activity Dashboard

4.7/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

learn more
logo
DialedIn CCaaS
logo
Balto

0.4

4.7

Value for money

4.3
25
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.8

Functionality

4.3

Agent Interface

5/5

Auto-Dialer

4.9/5

Activity Dashboard

4.7/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Balto

0.4

4.7

Value for money

4.3
15
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.6

Functionality

4.3

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
logo
Genesys Cloud CX
logo
Balto

0.2

4.1

Value for money

4.3
75
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.2

Functionality

4.3

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

CXone Mpower logo

Cloud-based contact center software

learn more
logo
CXone Mpower
logo
Balto

0.2

4.1

Value for money

4.3
71
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.1

Functionality

4.3

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

CallHippo logo

Cloud-based phone system for sales, support & growing teams

learn more
logo
CallHippo
logo
Balto

0.1

4.2

Value for money

4.3
1
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

4.3

Agent Interface

4.6/5

Automatic Call Distribution

4.5/5

Auto-Dialer

4.5/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Five9 logo

Cloud contact and call center software

learn more
logo
Five9
logo
Balto

0.3

4.0

Value for money

4.3
119
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.1

Functionality

4.3

Alerts/Notifications

4.1/5

AI Copilot

4/5

Alerts/Escalation

3.7/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Balto

0.1

4.2

Value for money

4.3
39
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.3

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Readymode logo

Cloud-based, all-in-one predictive dialer for outbound sales

learn more
logo
Readymode
logo
Balto

0.1

4.4

Value for money

4.3
199
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.5

Functionality

4.3

Activity Dashboard

5/5

Answering Machine Detection

5/5

Automatic Call Distribution

4.7/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Wildix logo

The First Sales-Oriented Unified Communications Solution.

learn more
logo
Wildix
logo
Balto

0.1

4.2

Value for money

4.3
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.6

Functionality

4.3

Automatic Call Distribution

4.7/5

Access Controls/Permissions

4.5/5

Alerts/Notifications

4.4/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Talkdesk logo

Cloud-based contact center & customer experience platform

learn more
logo
Talkdesk
logo
Balto

0.2

4.5

Value for money

4.3
85
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.3

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Activity Tracking

4.3/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

learn more
logo
Nextiva Contact Center
logo
Balto

0.1

4.4

Value for money

4.3
30
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.3

Activity Tracking

5/5

Automated Routing

5/5

Activity Dashboard

4.7/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
logo
JustCall
logo
Balto

0.1

4.2

Value for money

4.3
29
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.1

Functionality

4.3

Access Controls/Permissions

5/5

API

5/5

2-Way Messaging

4.3/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Amazon Connect logo

Scalable Omnichannel Contact Center Solution

learn more
logo
Amazon Connect
logo
Balto
4.3

Value for money

4.3
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.3

API

5/5

Call Center Management

4.7/5

Automated Responses

4.6/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
Balto

0.2

4.5

Value for money

4.3
9
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.5

Functionality

4.3

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

HoduCC logo

HoduCC Contact center software for sales and support teams

learn more
logo
HoduCC
logo
Balto

0.3

4.6

Value for money

4.3
10
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.5

Functionality

4.3

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Escalation

5/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5

XCALLY logo

Omnichannel contact center management

learn more
logo
XCALLY
logo
Balto

0.4

4.7

Value for money

4.3
29
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.7

Functionality

4.3

Callback Scheduling

5/5

Auto-Dialer

4.9/5

Automated Routing

4.7/5

Top Features

Automated Routing

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.5/5