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BigContacts Logo

Simple CRM, Email & Contact Management Software

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Is this product right for your business?

Find out with a

BigContacts - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

BigContacts overview

What is BigContacts?

BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

Starting price

9.99per user /
per month

BigContacts’s user interface

Ease of use rating:

BigContacts pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(103)
5(97)

What do users say about BigContacts?

I love the direct integration of this platform into my client emails, allowing me to send and directly receive emails within the CRM platform.

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Who uses BigContacts?

Based on 205 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Accounting
Hospital & Health Care
Market Research
Others

Use cases

Contact Management
Lead Management
CRM

BigContacts's key features

Most critical features, based on insights from BigContacts users:

Sales pipeline management
Task management
Email management
Segmentation
Reporting/Analytics

All BigContacts features

Features rating:

Activity dashboard
API
Calendar management
Calendar/Reminder system
Campaign management
Contact database
Contact management
CRM
Data import/export
Email management
Email marketing
Email templates
Email tracking
Interaction tracking
Lead capture
Lead distribution
Lead management
Lead nurturing
Lead segmentation
Marketing automation
Mobile access
Monitoring
Pipeline management
Prospecting tools
Reminders
Reporting/Analytics
Sales pipeline management
Sales reports
Search/Filter
Segmentation
Shared contacts
Social media integration
Task management
Third-Party integrations
Workflow management

BigContacts alternatives

BigContacts logo

Starting from

9.99

/user

Per month

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Free version
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Features
Value for Money
Customer Support

Starting from

14.99

/user

Per month

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Customer Support
Freshsales logo

Starting from

11

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

35

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

BigContacts pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free Plan

Empty state illustration for "No pricing info"

No pricing info

Contact vendor for more details

Business

9.99

/user

Per month

Features included:

  • 100 Email and Letter Templates
  • 300 Tags
  • 50000 Contact Capacity
  • 50 Custom Fields
  • 50gb File Storage
  • Automated Emails to Prospects
  • Automated Tasks for Follow-up
  • Opportunity/Sales Dashboard
  • Social Profile Search

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Contact Capacity
  • Unlimited Custom Fields
  • Unlimited Email and Letter Templates
  • Unlimited File Storage
  • Unlimited Tags

User opinions about BigContacts price and value

Value for money rating:

Of 23 reviews that provide robust commentary on BigContacts's price and value, mention it in a positive light.

Most reviewers indicate that BigContacts offers strong value for money, highlighting its affordability, cost-effectiveness, and robust features compared to more expensive CRM options. They appreciate the reasonable pricing, especially for small businesses or those seeking an inexpensive yet feature-rich solution. Users say the product delivers a lot of functionality for the price and find it easy to add users at a low cost. Some reviewers feel that costs can add up for larger teams, making it less ideal for organizations needing many users. Reviewers appreciate the availability of a free option.

, and

BigContacts customer support

What do users say about BigContacts customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of BigContacts customer support.

A significant portion of users praise BigContacts' customer support for being prompt, responsive, and consistently available.

Widespread user sentiment highlights the support team's competence, professionalism, and clear communication in English.

Frequently reported by users, the support team goes above and beyond, proactively reaching out and diligently resolving issues.

A large number of users appreciate the ease of contacting support and the helpful guidance provided during setup and troubleshooting.

Support options

24/7 (live rep)
Email/help desk
Chat
Knowledge base
Faqs/forum

Training options

Documentation
Webinars
Videos
Live online

BigContacts FAQs

Related categories