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Chaport

Multi-channel live chat and chatbot software for business

Table of Contents

Is this product right for your business?

Find out with a

Chaport - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Chaport overview

What is Chaport?

Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, group chat capabilities, and more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.

Users can integrate Chaport with 3,000+ apps using Zapier (no programming skills required) or API. Other features include customization, detailed visitor info with custom fields, visitor behavior, pre-chat form, file sending, typing insights, saved replies, multilingual chat widget, reports, and much more.

Key benefits of using Chaport

Talk to your customers in real time via live chat, solve their problems quickly, and make more sales.

Let chatbots answer common questions, qualify leads, and collect feedback for you. Offer instant help 24/7, even when your team is offline.

Allow your customers to help themselves by adding a knowledge base to your website and activating an FAQ bot for automated article suggestions in the chat widget.

Let your customers contact you via live chat, Facebook, Telegram, or Viber. Respond directly from Chaport.

Get more conversations with your customers by sending them automatic chat invitations based on specified rules.

Request names, emails, phone numbers, and any other visitor information you require before starting a chat.

Connect Chaport with 3,000+ apps using Zapier or integrate it with any app using API.

Visitors automatically see the widget in their native language.

Transfer a chat to a colleague, join a group chat, or view others' chats in real time.

Track the number of served and missed chats, your operators’ working hours, and much more. View reports in Google Analytics.

Chaport is available for iOS, Android, Web, Windows, MacOS. Instant synchronization between all devices.

Starting price

29flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Live Chat

Customer Support

User Interface

Client Support

Chaport’s user interface

Ease of use rating:

4.9

(63)

Chaport pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(8)

5(55)

What do users say about Chaport?

I tried a couple of Live Chat plugs for my web. But finally chose Chaport.

Select to learn more

Who uses Chaport?

Based on 63 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software

Information Technology and Services

Internet

Marketing and Advertising

Others

Use cases

Live Chat

Chatbot

Customer Support

Customer Service

Conversational AI Platform

Chaport's key features

Most critical features, based on insights from Chaport users:

Real-time consumer-facing chat

4.9

(14)

Mobile access

5.0

(13)

Transcripts/Chat history

4.7

(10)

Proactive chat

5.0

(5)

Chatbot

4.8

(6)

Live chat

5.0

(5)

All Chaport features

Features rating:

4.6

(63)

Natural language processing

5.0

(1)

Automated routing

5.0

(1)

Autoresponders

4.0

(1)

Canned responses

4.7

(3)

Transfers/Routing

4.7

(3)

Chat/Messaging

4.8

(5)

Real-Time notifications

4.8

(5)

Knowledge base management

(0)

File sharing

4.8

(6)

Reporting/Analytics

4.5

(4)

Third-Party integrations

4.5

(2)

Support ticket management

5.0

(4)

Multi-Channel communication

5.0

(1)

Automated responses

5.0

(2)

Geotargeting

5.0

(2)

Customer support

5.0

(3)

Offline form

4.7

(3)

Pre-Configured bot

(0)

Reporting & statistics

5.0

(1)

Search/Filter

(0)

Self service portal

(0)

Social media integration

(0)

Surveys & feedback

(0)

Web notifications

(0)

Website integration

(0)

Multi-Language

(0)

Lead capture

(0)

Language detection

5.0

(1)

Knowledge management

(0)

Interaction tracking

(0)

For sales/marketing

(0)

Email management

(0)

Customer history

(0)

Customer communication

(0)

CRM

4.5

(2)

Communication management

(0)

Code-free development

(0)

Chat Transcript

(0)

API

(0)

AI/Machine learning

(0)

Chaport awards

Chaport alternatives

Chaport

4.9

(63)

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.6

Value for Money

4.8

Customer Support

4.9

Slack

4.7

(24K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

LiveChat

4.6

(1.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

LiveAgent

4.7

(1.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Chaport pricing

Value for money rating:

4.8

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free

0.00

Features included:

30-Day Chat History
Basic Widget Customization
Unlimited Chats & Websites
Web/Desktop and Mobile Apps

Pro

Per month

Features included:

Everything in Free
Unlimited Chat History
Auto-Invitations
Facebook, Viber, Telegram
Advanced Widget Customization
Saved Replies
Pre-Chat Form
Detailed Reports
Auto-Responder
REST and JavaScript API

Unlimited

Per month

Features included:

Everything in Pro
Chatbots
Knowledge Base + FAQ bot
Teams
Assignment rules
Custom Fields
Shared Saved Replies
Chat Ratings
Advanced Reports
On-Demand Reports
Zapier Integration

User opinions about Chaport price and value

Value for money rating:

4.8

(63)

To see what individual users think of Chaport's price and value, check out the review snippets below.

“Excellent really happy with it. Installed on 2 of my business sites and will recommend on facebook.”

Armstrong L.

Manager

“It´s working wonderfully and we have many more contacts from clients. And the Customer service is very good.”

Lourdes T.

Mananging Director

Chaport integrations (10)

Integrations rated by users

We looked at 63 user reviews to identify which products are mentioned as Chaport integrations and how users feel about them.

Zapier

Integration rating: 5.0 (1)

Other top integrations

Chaport customer support

What do users say about Chaport customer support?

Customer support rating:

4.8

We analyzed 23 verified user reviews to identify positive and negative aspects of Chaport customer support.

A significant portion of users highlight Chaport's customer support as prompt, knowledgeable, and consistently helpful.

Multiple users appreciate the support team's patience, kindness, and willingness to assist with both basic and complex questions.

Support options

Email/help desk

Chat

Knowledge base

Training options

Live online

Documentation

To see what individual users say about Chaport's customer support, check out the review snippets below.

“We needed a product that could have a lot of user logins and flexibility, and Chaport team worked really well. And their Customer Service team is amazing. ”

Jessica P.

Executive Director

“We like that is it so simple to set up and add new agents as well as the customer support is always so helpfull and on point with everything we need.”

Anja M.

Web developer

“I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up.”

Billy P.

Professor of English

Chaport FAQs

Q. Who are the typical users of Chaport?

Chaport has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business

These products have better value for money

Q. What languages does Chaport support?

Chaport supports the following languages:
Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Q. Does Chaport support mobile devices?

Chaport supports the following devices:
Android, iPad, iPhone

Q. Does Chaport offer an API?

Yes, Chaport has an API available for use.

Q. What level of support does Chaport offer?

Chaport offers the following support options:
Email/Help Desk, Chat, Knowledge Base