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Gorgias Logo

The Conversational AI platform for Ecommerce

Last updated: August 2026

Gorgias Alternatives & Competitors (2026)

Top 7 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Cloud-based customer service platform for all sizes

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LiveAgent
logo
Gorgias

0.1

4.6

Value for money

4.5
15
per user/per month

Starting price

10
flat rate/per month

0.1

4.6

Functionality

4.5

Agent Interface

4.8/5

Alerts/Escalation

4.6/5

Activity Dashboard

4.6/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Zoho Desk logo

Cloud-based help desk for all business sizes

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Zoho Desk
logo
Gorgias
4.5

Value for money

4.5
9
per user/per month

Starting price

10
flat rate/per month
4.5

Functionality

4.5

Analytics

5/5

Audit Trail

5/5

Activity Dashboard

4.8/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Freshdesk
logo
Gorgias

0.1

4.4

Value for money

4.5
19
per user/per month

Starting price

10
flat rate/per month

0.2

4.3

Functionality

4.5

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Alerts/Escalation

4.4/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

HelpDesk logo

AI-powered ticketing system

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logo
HelpDesk
logo
Gorgias

0.1

4.4

Value for money

4.5
29
per user/per month

Starting price

10
flat rate/per month

0.1

4.4

Functionality

4.5

Activity Tracking

5/5

API

4.7/5

AI Copilot

4.4/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk Suite
logo
Gorgias

0.3

4.2

Value for money

4.5
55
per user/per month

Starting price

10
flat rate/per month

0.1

4.4

Functionality

4.5

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.5/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Salesforce Service Cloud logo

AI powered customer service management platform

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Salesforce Service Cloud
logo
Gorgias

0.3

4.2

Value for money

4.5
25
per user/per month

Starting price

10
flat rate/per month

0.1

4.4

Functionality

4.5

Alerts/Notifications

4.7/5

Accounting Integration

4.5/5

Activity Dashboard

4.5/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Bitrix24 logo

Cloud & on-premises workspace for all business sizes

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Bitrix24
logo
Gorgias

0.3

4.2

Value for money

4.5
69
flat rate/per month

Starting price

10
flat rate/per month

0.2

4.3

Functionality

4.5

Agile Methodologies

4.5/5

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud
logo
Gorgias

0.4

4.1

Value for money

4.5
25
per user/per month

Starting price

10
flat rate/per month

0.1

4.4

Functionality

4.5

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

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Dynamics 365
logo
Gorgias

0.4

4.1

Value for money

4.5
50
per user/per month

Starting price

10
flat rate/per month

0.2

4.3

Functionality

4.5

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
Gorgias
4.5

Value for money

4.5
25
per user/per month

Starting price

10
flat rate/per month
4.5

Functionality

4.5

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Zoho Assist logo

Cloud-based remote support solution

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Zoho Assist
logo
Gorgias

0.2

4.7

Value for money

4.5
480
flat rate/per month

Starting price

10
flat rate/per month

0.1

4.6

Functionality

4.5

Alerts/Notifications

5/5

Access Controls/Permissions

4.7/5

Chat/Messaging

4.5/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
Gorgias

0.5

4.0

Value for money

4.5
39
per user/per month

Starting price

10
flat rate/per month

0.1

4.4

Functionality

4.5

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Tidio logo

Aill-in-one customer support software with AI features

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Tidio
logo
Gorgias
4.5

Value for money

4.5
24.17
flat rate/per month

Starting price

10
flat rate/per month

0.1

4.6

Functionality

4.5

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

NiCE CXone logo

Cloud-based contact center software

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NiCE CXone
logo
Gorgias

0.4

4.1

Value for money

4.5
110
per user/per month

Starting price

10
flat rate/per month

0.4

4.1

Functionality

4.5

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Superchat logo

The comprehensive messaging suite for your business.

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logo
Superchat
logo
Gorgias

0.1

4.4

Value for money

4.5
79
per feature/per month

Starting price

10
flat rate/per month

0.1

4.6

Functionality

4.5

Campaign Management

5/5

Commenting/Notes

4.8/5

Chat/Messaging

4.8/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Milvus logo

IT management system and help desk solution

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logo
Milvus
logo
Gorgias

0.2

4.7

Value for money

4.5
R$
35
per user/per month

Starting price

10
flat rate/per month

0.2

4.7

Functionality

4.5

Access Controls/Permissions

4.7/5

Alerts/Notifications

4.4/5

API

4.4/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Genesys Cloud CX logo

AI-enabled experience orchestration platform

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logo
Genesys Cloud CX
logo
Gorgias

0.4

4.1

Value for money

4.5
75
per user/per month

Starting price

10
flat rate/per month

0.3

4.2

Functionality

4.5

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Hiver logo

The agentic omnichannel customer service platform.

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logo
Hiver
logo
Gorgias

0.1

4.6

Value for money

4.5
25
per user/per month

Starting price

10
flat rate/per month

0.1

4.6

Functionality

4.5

API

5/5

Alerts/Escalation

4.3/5

Access Controls/Permissions

3.8/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Gladly logo

Cloud-based customer service platform

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logo
Gladly
logo
Gorgias

0.3

4.8

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

10
flat rate/per month

0.3

4.8

Functionality

4.5

AI/Machine Learning

5/5

API

5/5

Automatic Call Distribution

4.9/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5

Sobot Omnichannel Suite logo

Cloud omnichannel contact center for SMBs & enterprise

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logo
Sobot Omnichannel Suite
logo
Gorgias

0.4

4.9

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

10
flat rate/per month

0.4

4.9

Functionality

4.5

AI/Machine Learning

5/5

Agent Interface

4.9/5

API

4.7/5

Top Features

Batch Communications

5/5

Case Management

5/5

Chat/Messaging

4.4/5