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Jitbit Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk ticketing system software
Table of Contents
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Jitbit Helpdesk - 2026 Pricing, Features, Reviews & Alternatives
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Jitbit Helpdesk overview
What is Jitbit Helpdesk?
JitBit Help Desk is a support ticket system application that covers all the basic features expected from this kind of app: ticket routing, ticket filters and categorization. knowledgebase, canned replies and auto-responder, file-attachments, asset tracking and reporting. Furthermore JitBit is multilingual and has a native Android and iPhone app optimized for both smart phones and tablets. JitBit Help Desk offers automation rules to define custom actions triggered by certain events.
JitBit Help Desk uses a ticket grid view to show the status of all new and ongoing tickets, the grid uses filters to customize your view of all tickets. You can also group and merge tickets, categorize tickets and assign tickets to specific team members. You can tag tickets, adding multiple tags to tickets such as "review", "feature request" and so on. Through the use of filters, categories and tags JitBit Help Desk allows you to generate reports for measure team and business KPIs.
Key benefits of using Jitbit Helpdesk
Starting price
per month
Alternatives
with better value for money
Jitbit Helpdesk’s user interface
Jitbit Helpdesk reviews
Overall rating
4.6
/5
33
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.95/10
5
4
3
2
1
24
7
0
0
2
Francine B.
Billing/Purchasing
Matt F.
Telecoms Engineer
Orgest D.
It
Susan L.
Maintenance and Facilities secretary
Rob R.
Analyst
Jeofrey Z.
IT
Who uses Jitbit Helpdesk?
Based on 33 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Jitbit Helpdesk's key features
Most critical features, based on insights from Jitbit Helpdesk users:
All Jitbit Helpdesk features
Features rating:
Jitbit Helpdesk alternatives
Jitbit Helpdesk
Starting from
29
Per month
SysAid
Starting from
No pricing info
Freshservice
Starting from
29
Per month
Xurrent
Starting from
5
Per month
Jitbit Helpdesk pricing
Pricing plans
Pricing details:
User opinions about Jitbit Helpdesk price and value
Value for money rating:
To see what individual users think of Jitbit Helpdesk's price and value, check out the review snippets below.
Francine B.
Billing/Purchasing
Matt F.
Telecoms Engineer
Jitbit Helpdesk integrations (21)
Jitbit Helpdesk support options
Typical customers
Platforms supported
Support options
Training options
Jitbit Helpdesk FAQs
Jitbit Helpdesk has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Jitbit Helpdesk?
Jitbit Helpdesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Jitbit Helpdesk support?
Jitbit Helpdesk supports the following languages:
English
Q. Does Jitbit Helpdesk support mobile devices?
Jitbit Helpdesk supports the following devices:
Android, iPad, iPhone
Q. Does Jitbit Helpdesk offer an API?
Yes, Jitbit Helpdesk has an API available for use.
Q. What other apps does Jitbit Helpdesk integrate with?
Jitbit Helpdesk integrates with the following applications:
Microsoft Visual Studio, GitHub, Dropbox Business, Jira, Zapier, Trello, Google Drive, WordPress, Harvest, Slack, Bitbucket, Asana
Q. What level of support does Jitbit Helpdesk offer?
Jitbit Helpdesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)
