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ky2help
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management software
Table of Contents
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ky2help - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: November 2025
ky2help overview
What is ky2help?
ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.
Key benefits of using ky2help
- Private Cloud (EU, EEA) or On-Premise – a change is possible at any time
- Drag-and-drop process design based on BPMN 2.0
- Modular software suite – consistent, uniform operating concept
- Modern web application incl. free mobile app (iOS & Android)
- «go-live» in shortest time – minimal training effort
- A central solution for company-wide end2end service processes
- Transparent, fair licensing model – no hidden costs
- Trend-setting ITSM/ESM software that is precisely tailored to your needs
Starting price
Alternatives
with better value for money
ky2help’s user interface
ky2help reviews
Overall rating
4.3
/5
21
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.86/10
5
4
3
2
1
8
11
2
0
0
Who uses ky2help?
Based on 21 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
ky2help's key features
Most critical features, based on insights from ky2help users:
All ky2help features
Features rating:
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ky2help
Starting from
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One-time payment
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ky2help pricing
Value for money rating:
Starting from
20000
One-time payment
User opinions about ky2help price and value
Value for money rating:
ky2help integrations (18)
Integrations rated by users
We looked at 21 user reviews to identify which products are mentioned as ky2help integrations and how users feel about them.
Integration rating: 4.8 (4)
ky2help support options
Typical customers
Platforms supported
Support options
Training options
ky2help FAQs
ky2help has the following pricing plans:
Starting from: €20000.00
Pricing model: One Time License
Free Trial: Available | (No Credit Card required)
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Q. Who are the typical users of ky2help?
ky2help has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ky2help support?
ky2help supports the following languages:
English, French, German, Italian
Q. Does ky2help support mobile devices?
ky2help supports the following devices:
Android, iPad, iPhone
Q. Does ky2help offer an API?
Yes, ky2help has an API available for use.
Q. What other apps does ky2help integrate with?
ky2help integrates with the following applications:
Microsoft SharePoint, Docusnap , STS Cloud, vCenter Server, DocuWare, Lansweeper, Microsoft Entra ID, Microsoft Exchange, Rexx Systems, Enzoic for Active Directory Lite, DSM, Zabbix, SwaggerHub, ServiceNow, Fabasoft Approve, Fabasoft Contracts, STARFACE, baramundi Management Suite
Q. What level of support does ky2help offer?
ky2help offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep)