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Neon CRM
5
331
4
217
3
40
2
17
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Stronger Personal Connections. Greater Nonprofit Growth.
Table of Contents
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Neon CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Neon CRM overview
Based on 614 verified user reviews
What is Neon CRM?
By industry, Neon CRM reviewers are most commonly professionals in civic & social organization (25%). The most frequent use case for Neon CRM cited by reviewers is nonprofit CRM (68% of reviewers).
What do users say about Neon CRM pricing?
Most reviewers indicate Neon CRM delivers strong value for money, with affordable, transparent pricing and robust features. Some users report that advanced options incur extra costs, and a few reviewers find price increases steep as organizations grow.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Donor and Donation Management
Reporting
Volunteer Management
Payment and Fees
Complicated and costly payment structure
Limited and outdated email functionality
Neon CRM’s user interface
Neon CRM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.1
Customer support
4.3
Reviews sentiment
What do users say about Neon CRM?
By industry, Neon CRM reviewers are most commonly professionals in civic & social organization (25%). The most frequent use case for Neon CRM cited by reviewers is nonprofit CRM (68% of reviewers).
Select to learn more
Who uses Neon CRM?
Based on 614 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Neon CRM's key features
Most critical features, based on insights from Neon CRM users:
All Neon CRM features
Features rating:
Neon CRM alternatives
Neon CRM
Starting from
139
Per month
DonorPerfect
Starting from
119
Per month
Givebutter
Starting from
Free
Bloomerang
Starting from
125
Per month
Neon CRM pricing
Pricing plans
Pricing details:
Memberships
No pricing info
Features included:
- Member Portal
- Levels & Tiers
- Lapsed Member Tools
- Member Benefits
- Member Self-service
- Automated Renewals
- Member-Only Directories
- Reports & Dashboards
Events
No pricing info
Features included:
- Registrations
- Check-In
- In-Person Payments
- Flexible Ticketing
- Classes
- Automated Reminders
- Event Pages
- Seating Charts
- Waitlists
Volunteers
No pricing info
Features included:
- Roles
- Shifts
- Timesheets
- Automated Reminders
- Volunteer portal
- Volunteer dashboards
- Application forms
- Two-way notes
- Self-service tools
User opinions about Neon CRM price and value
Value for money rating:
To see what individual users think of Neon CRM's price and value, check out the review snippets below.
Edmund S.
Board Advisor
Kate C.
Project Coordinator
Neon CRM integrations (15)
Integrations rated by users
We looked at 614 user reviews to identify which products are mentioned as Neon CRM integrations and how users feel about them.
Integration rating: 4.0 (15)
“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”
“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”
Eri D.
ACCOUNTANT
Integration rating: 4.0 (13)
“Transferring of email/contact information for mass communications.”
Meredith W.
Donor and Volunteer Engagement Manager
Integration rating: 3.6 (13)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.3 (9)
Integration rating: 3.8 (6)
Integration rating: 3.0 (3)
Neon CRM customer support
What do users say about Neon CRM customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Neon CRM customer support.
Widespread user sentiment highlights fast, knowledgeable, and friendly customer support as a standout feature.
A large number of users appreciate the ease of reaching support and the variety of helpful resources and training provided.
Multiple users mention that support is responsive, patient, and willing to walk them through complex issues step by step.
A minority of users report slow response times, difficulty accessing support, and receiving only generic or unhelpful answers.
Support options
Training options
To see what individual users say about Neon CRM's customer support, check out the review snippets below.
“It took a while, with the help of customer service, to identify which options are best for our Foundation and how to use them effectively.”
Edmund S.
Board Advisor
“It seems like they really looked at the needs of many clients with many different needs and they are focused on accommodating all of them!”
Tom M.
Office Manager
“Another piece that I do not like is the customer support is either hard to get or not timely in their responses. ”
Chriz D.
Board President
Neon CRM FAQs
Neon CRM empowers small and midsize nonprofits to make and maintain the personal connections that drive growth. With all data and tools in one modern, intuitive platform, organizations get a true 360-degree view of their community. Powerful workflow automations help personalize outreach and save hours on manual tasks, while integrated fundraising, events, and volunteer tools allow teams to simplify their operations and raise more with less effort. The results are proven: nonprofits who use Neon CRM see an average 33% donation growth in the first year. The platform features secure payment processing, robust integrations including accounting software like Quickbooks, an open API, and industry-leading customer support. Pricing is fair and affordable, using a sliding scale based on revenue rather than the number of contacts an organization has.
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