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Okendo

Trusted by 17,000+ fast-growing brands

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Table of Contents

Okendo - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Okendo overview

What is Okendo?

Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth.

Who uses Okendo?

By industry, Okendo reviewers are most commonly professionals in retail (30%). The most frequent use case for Okendo cited by reviewers is review management (96% of reviewers).

What do users say about Okendo pricing?

Most reviewers indicate that Okendo offers great value for money due to its competitive pricing and robust features. Some users report that extra services and integrations in higher-priced plans may not suit smaller businesses or early-stage companies.

What are the most popular integrations for Okendo?

The Okendo integration most frequently cited by reviewers is Klaviyo, an email marketing product rated 4.8 out of 5 for its integration with Okendo.

Starting price

19 /
per month

view pricing plans

try for free

Pros & Cons

Feedback

Assistance

Navigation

Automation

Okendo’s user interface

Ease of use rating:

4.9

(219)

Okendo pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(25)

5(193)

What do users say about Okendo?

Users say Okendo makes collecting and displaying customer reviews easy, with customizable forms, incentives, and seamless integration with Shopify. They find the platform intuitive, user-friendly, and appreciate its visual appeal, flexibility, and ability to showcase user-generated content, photos, and videos. Most feel it boosts trust and conversions, and value the responsive customer support team. Pricing is seen as competitive, though some mention higher costs for advanced features and integrations.

Reviewers report that customization options are generally strong, but some wish for more control over design and email templates. They note integrations with email tools and other platforms are helpful, though setup can be confusing or limited for smaller businesses.

Select to learn more

Who uses Okendo?

Based on 219 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Apparel & Fashion

Consumer Goods

Cosmetics

Others

Use cases

Review Management

Referral

Customer Loyalty

Okendo's key features

Most critical features, based on insights from Okendo users:

Dashboard

4.6

(48)

Review request

4.7

(48)

Review monitoring

4.9

(49)

Negative feedback management

4.8

(49)

Review notification

4.6

(44)

Social sharing

4.3

(24)

All Okendo features

Features rating:

4.6

(219)

Activity dashboard

4.5

(2)

Customizable branding

4.0

(2)

Data import/export

3.5

(2)

Loyalty program

4.0

(5)

Multi-Channel campaigns

4.0

(3)

Performance metrics

3.0

(1)

Response management

4.7

(27)

API

4.9

(7)

Third-Party integrations

4.8

(4)

Sentiment analysis

4.4

(16)

Rewards management

4.8

(8)

Review badge management

4.4

(26)

Campaign management

4.3

(15)

Referral tracking

4.2

(5)

Multi-Channel marketing

5.0

(2)

Ratings/Reviews

5.0

(1)

Reporting & statistics

3.5

(2)

Email reminders

(0)

Customizable reports

3.0

(2)

Customer surveys

(0)

Social media integration

(0)

Customer profiles

(0)

Widgets

(0)

Okendo awards

Okendo alternatives

Okendo

4.9

(219)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.6

Customer Support

4.8

TrueReview

5.0

(132)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

4.8

Customer Support

5.0

White Label Loyalty

4.7

(15)

visit website

Starting from

1999

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.2

Customer Support

4.6

Tremendous

4.9

(404)

visit website

Starting from

Free trial

Free version

Ease of Use

4.9

Features

4.7

Value for Money

4.8

Customer Support

4.7

Okendo pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Essential

Per month

Features included:

15+ Review Displays
Google Rich Snippets
Photo & Video Reviews
Review Request Emails
Rewards Engine

Growth

119

Per month

Features included:

Attribute Ratings
Email Sequences
Free Installation
Google Shopping
Q&A

Power

299

Per month

Features included:

Advanced Reporting
Attribute Filters
Dedicated Success Manager
Full Design Customizations
Klaviyo Integration
Media Galleries
Sentiment Analysis

Advanced

499

Per month

Features included:

API Access
Bazaarvoice Integration
Dedicated Developer Support
Headless Support
Unlimited Storefronts

Enterprise

No pricing info

Features included:

Bespoke Widget Builds
Custom Integrations
Custom Reporting

User opinions about Okendo price and value

Value for money rating:

4.6

Of 28 reviews that provide robust commentary on Okendo's price and value, 79% mention it in a positive light.

Most reviewers indicate that Okendo offers great value for money, highlighting its competitive pricing compared to other tools. They appreciate the fair and reasonable cost, especially for the features provided. Users think the platform's seamless integration with Shopify and Klaviyo, along with its clean user interface, adds to its value. Some users report that even higher-priced plans are justified by the features and customer service offered. However, some reviewers feel that the cost of additional services is not worthwhile for smaller businesses with lower website traffic. They also mention that certain integrations are only available in higher-priced plans, which can be a drawback for early-stage companies.

, and

To see what individual users think of Okendo's cost and value, check out the review excerpts below.

“The cost is unbeatable compared to other options out there, as we are an early stage company that is too big for most starter packs, but not big enough where the enterprise offering would appeal to us at this stage.”

Cayla O.

Co-Founder + CEO

“Okendo was a solution with the right features at the right price to make it a no brainer.”

Lauren U.

Director of Product

“I understand that it acts as an intro tier, but the fact that in order to sync reviews with my Klaviyo flows has a significant jump in price makes it not worth it at my company's early stage.”

Josh A.

Co-founder, VP of Marketing

Okendo integrations (32)

Integrations rated by users

We looked at 219 user reviews to identify which products are mentioned as Okendo integrations and how users feel about them.

Klaviyo

Integration rating: 5.0 (13)

“Allows us to customise the emails that we send, and create unique coupons for customers. ”

“Email alerts about reviewing to be sent to customers. And customizable templates. ”

“To allow zero-party data to flow back in for segmentation and flow building.”

Luke G.

Head of Ecommerce

1/3

Shopify

Integration rating: 5.0 (10)

“Shopify hosts our website. It is vital the integration works seamlessly from a marketing, experience and time point of view.”

Helen B.

Owner

Gorgias

Integration rating: 4.8 (4)

“Allows us to see a more rounded picture of interactions with our customers. ”

Luke G.

Head of Ecommerce

Smile.io

Integration rating: 4.7 (3)

“to get more reviews we offer points for each review! This was very important to us that we could integrate our loyalty points app”

Alexandria M.

CEO

Shopify Plus

Integration rating: 5.0 (5)