App comparison

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InvGate Service Desk Alternatives & Competitors

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JIRA Service Management logo
4.5
(650)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
InvGate Service Desk logo

62

112

78

features in common

62

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(650)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

InvGate Service Desk logo

InvGate Service Desk user ratings

Functionality

4.5
(110)

Top features

  • Service Level Agreement (SLA) Management

    5.0

  • IT Asset Management

    5.0

  • Help Desk Management

    5.0

Pricing

Starting from

$60/month

Value for money

JIRA Service Management logo
4.3

0.2

InvGate Service Desk logo
4.5

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
InvGate Service Desk logo

67

182

78

features in common

67

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

InvGate Service Desk logo

InvGate Service Desk user ratings

Functionality

4.5
(110)

Top features

  • Service Level Agreement (SLA) Management

    5.0

  • IT Asset Management

    5.0

  • Help Desk Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.3

InvGate Service Desk logo
4.5

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.