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SightCall Logo

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Table of Contents

SightCall - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

SightCall overview

What is SightCall?

SightCall is a remote support and AR enriched video collaboration tool that can enable agents and technicians to connect with customers.

SightCall comes with real-time interaction features like, live stream, annotations, OCR, barcode, and QR scanning, co-browsing, snapshot, screen share, live translation, and more. Support agents can freeze a screen to then draw, review and explain a situation to customers.

SightCall provides an integration ready platform that eliminates siloes and keeps data in sync to reduce employee effort in delivering personalized, first-class experiences. SightCall supports mobile devices (Android and iOS) integration to extend a desktop session to mobile and can even provide guests with a no app download session.

SightCall enables your customers, agents, and technicians alike to solve problems faster through remote, self-guided and human-guided interactions.

Key benefits of using SightCall

Improve CX and EX
Minimize Wasted Resources
Provide First-Time Fixes
Higher NPS and CSAT
More first call resolutions
More agent productivity, engagement
Operational cost reduction

Starting price

Free

Alternatives

with better value for money

SightCall’s user interface

Ease of use rating:

SightCall reviews

Overall rating

4.1

/5

8

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

2

5

1

0

0

SightCall's key features

Most critical features, based on insights from SightCall users:

Screen sharing
Session transfer
Remote access/control
File sharing
Session recording
Real-Time chat

All SightCall features

Features rating:

Remote monitoring & management
Diagnostic tools
Collaboration tools
Server monitoring
Surveys & feedback
Real-Time monitoring
Real-Time notifications
Real-Time updates
Remote update/installation
Reporting & statistics
Reporting/Analytics
Self service portal
Single sign on
SSL security
Summary Reports
Support ticket management
Third-Party integrations
Troubleshooting
Two-Factor authentication
Two-Way audio & video
User management
Video conferencing
Video support
Workflow management
Access controls/permissions
Alerts/Escalation
Annotations
API
Audit trail
Automatic call distribution
Call recording
Call routing
Call tracking
Chat/Messaging
Compliance management
CRM
Customizable branding
Customizable reports
File transfer
Inbound call center
Live chat
Monitoring
Multi-Channel communication
Multiple user accounts
Outbound call center
Performance management

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SightCall pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SightCall price and value

Value for money rating:

SightCall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk

Training options

Documentation
Videos
Webinars
Live Online
In Person

SightCall FAQs

Q. Who are the typical users of SightCall?

SightCall has the following typical customers:
Large Enterprises

These products have better value for money


Q. What languages does SightCall support?

SightCall supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, Finnish, French, German, Italian, Portuguese, Portuguese, Portuguese, Spanish, Turkish


Q. Does SightCall support mobile devices?

SightCall supports the following devices:
Android, iPad, iPhone


Q. Does SightCall offer an API?

Yes, SightCall has an API available for use.


Q. What level of support does SightCall offer?

SightCall offers the following support options:
Knowledge Base, Email/Help Desk

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