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Top Rated Complaint Management Software with Data import export - Page 2

Last updated: October 2026

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79 software options

ELMA365 logo

Low-code business process management (BPM) software

ELMA365 is a low-code business process management (BPM) software that helps businesses model, monitor, execute, and manage projects and tasks.

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AccessE11 logo

Building Better Communities With Every Interaction

AccessE11 is a cloud-based software solution that blends innovative issue management, analytics reporting, and citizen engagement features to optimize the relationship between citizens and their municipality.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Verifarma QMS logo

Quality system for pharma labs

Verifarma Quality Management System is a quality management solution designed for pharmaceutical laboratories and the pharmaceutical industry. The system includes document management with version control, audit management with customizable checklists, CAPA and deviation administration, change control processes, and recall management capabilities. It features cloud-based digital documentation storage, electronic signatures, audit trails, and automated notifications.

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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TurnFriendly logo

The tool for complaint managers

TurnFriendly is a web-based platform, especially for the handling of complex complaints.

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Compliance Star logo

On-Demand Compliance and Risk Management Software

Complaints reporting in real-time allowing escalation of open complaints and reporting of closed complaints. Calculation of days taken to closure and prompts required actions in accordance with FCA regulations. Questions covering regulatory reporting & MI to establish root cause & remedial actions.

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BPI System logo

Web-Based & On-Premise CAPA Automation Software

Web-based and On-Premise CAPA Management Software that will assist your organization in automating your business processes.

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easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Everest logo

Customer complaint management and quality assurance software

Resolve customer complaints originating from all sources include home page, call centers and more.

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BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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ConSol CM/Complaint logo

Complaint management software

ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

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Quantivate logo

SaaS-based governance, risk, and compliance software suite.

Quantivate offers a comprehensive governance, risk, and compliance (GRC) software platform designed specifically for financial institutions. The SaaS solution integrates enterprise risk management, compliance, operational resilience, and audit capabilities in a single system that scales with organizational growth. Quantivate's platform is SOC 2 Type 2 compliant and features flexible implementation options for banks, credit unions, and other financial service providers.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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Front logo

AI-enabled customer service platform for collaboration

Front is a complaint management solution that enables support, sales, and account management teams to solve customer inquiries at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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dls | eQMS logo

QM software for your document & quality management

The life sciences eQMS Suite is a comprehensive and integrated solution for quality management in life sciences, built on an ECM/DMS system. It offers a range of software modules, including Document Control, Training Management, E-Learning, Complaint, Deviation Management, and more.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

Complaint management in SimpleCRM streamlines issue resolution through automated ticketing, escalation workflows, and real-time tracking, ensuring efficient handling, improved customer satisfaction, and compliance with service level agreements (SLAs)

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ManualMaster logo

Efficiently manage policies, processes, and quality.

Transform the way you manage your documents, procedures, and policies. ManualMaster offers advanced features for quality, document, workflow, risk, CAPA, and process management, all in one platform. Say goodbye to tedious manual processes and hello to streamlined efficiency.

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Neocase HR logo

Lovable HR Services powered by IA

With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

SeeClickFix 311 CRM is a resident request management platform for local governments to efficiently receive, track, manage, and resolve community issues while sharing real-time updates.

Read more about CivicPlus SeeClickFix 311 CRM

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IntellaQuest logo

Business process automation platform

IntellaQuest is a cloud-based platform that enables users to manage complex business operations and plant business processes in one place. It includes a robust document management system to ensure compliance with industry standards.

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SmartSolve logo

SaaS eQMS

SmartSolve is a SaaS enterprise complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences.

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