getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Complaint Management Software with Data import export - Page 3

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

76 software options

Bizzmine logo

The Intelligent QHSE Orchestrator

Bizzmine is a cloud-based QHSE solution. The software enables companies of all sizes to manage their quality processes, ensuring compliance with various regulatory standards like ISO 13485, ISO 17025, ISO 15189, 21 CFR Part 11, ISO 9001, ISO 22000 and more.

Read more about Bizzmine

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Read more about Salesforce Service Cloud

Users also considered
Cority logo

Cloud-based EHS management software

Cority provides Complaint Management solutions for businesses, ensuring compliance, driving improvement, and enhancing customer satisfaction. Our software simplifies processes, improves responsiveness, and enables data-driven decisions to prevent future issues.

Read more about Cority

Users also considered
MasterControl Quality Excellence logo

Quality Management—Simplified with Life Sciences-Specialized

Streamline complaint tracking and resolution with automated routing, CAPA linkage, and audit-ready records built for life sciences.

Read more about MasterControl Quality Excellence

Users also considered
Dot Compliance logo

Cloud-based quality management tool for life science firms.

Dot Compliance offers an AI-powered electronic Quality Management System (eQMS) built specifically for life sciences organizations. The Salesforce-native platform includes pre-validated quality processes covering document management, change control, CAPA, and risk management while maintaining compliance with industry standards including 21 CFR Part 11 and EU Annex 11. The system features Dottie, an AI assistant trained on compliance workflows to help organizations streamline operations.

Read more about Dot Compliance

Users also considered
TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

Read more about TOPdesk

Users also considered
JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

Read more about Apptivo

Users also considered
Focus Softnet logo

One Platform. Complete Business Control

Focus Complaint Management helps organizations track, manage, and resolve customer complaints efficiently, improving service quality and customer satisfaction through a centralized platform.

Read more about Focus Softnet

Users also considered
Vivantio logo

When Service Matters.

Enterprise Service Management for mid-market organizations ready to outgrow their help desk. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered
Vtiger CRM logo

All-in-one CRM for small businesses

Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.

Read more about Vtiger CRM

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
Complyr logo
(0)

Complaint management software for regulated teams

Complaint Management refers to the systems and processes firms use to record, track, investigate, and resolve complaints in line with regulatory requirements. These tools support consistent handling, audit readiness, and accurate reporting.

Read more about Complyr

Users also considered
INFOMAN SERV Post Sale & Service Feedback logo
(0)

Customer feedback management application for dealerships

INFOMAN SERV - Customer Feedback Management is an application that enables automobile dealerships to record and analyze customer feedback at multiple stages such as showroom visits, test drives, vehicle delivery, and after sales service. It allows creation of customized surveys and touchpoints to collect feedback, as well as dashboards to track feedback trends and complaints.

Read more about INFOMAN SERV Post Sale & Service Feedback

Users also considered
Eupry logo
(0)

Temperature monitoring, validation, and calibration solution

Eupry is a temperature monitoring and calibration system that offers control over monitoring, mapping, and calibration data. The platform enables managers to gain insights into historic as well as real-time measurements on a unified interface.

Read more about Eupry

Users also considered
Polonious logo
(0)

Cloud-based case management solution for investigation teams

Polonious is a cloud-based case management solution that helps investigation teams with status, priority, resources, timelines and budget. The platform comes with features such as automated functions, process management, analytics, accounting, and more.

Read more about Polonious

Users also considered
meddevo logo
(0)

Automate your Technical Documentation

meddevo is a cloud-based quality management solution that helps healthcare organizations automate, streamline, and simplify their technical documentation and compliance processes.

Read more about meddevo

Users also considered
EffexEHS logo
(0)

Comprehensive EHS management system

EffexEHS is a SaaS application built to help businesses and EHS professionals meet today’s environment, health and safety challenges. EffexEHS is a multi-tenant solution hosted in AWS public cloud.

Read more about EffexEHS

Users also considered
AskSpot logo
(0)

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

Read more about AskSpot

Users also considered
CineScope logo
(0)

Guest reporting and programming insight, built for cinemas

Guest experience and operations software for cinemas. Guests scan QR placards to report a problem anonymously in about 30 seconds — no app, no account — and AI triage merges duplicates, judges impact and routes each case. The same placards collect film and visit ratings.

Read more about CineScope

Users also considered
Smart Integrity Platform logo
(0)

Whistleblowing Software-secure reporting channel

The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

Read more about Smart Integrity Platform

Users also considered
TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Sunrise HRCM logo
(0)

Effectively manage HR cases and requests

Sunrise HRCM is a comprehensive solution that helps HR teams efficiently manage all employee interactions and automate crucial HR processes. The software provides a centralized hub where HR teams can track cases, access employee information, and streamline key HR workflows, ensuring consistency and accuracy.

Read more about Sunrise HRCM

Users also considered
Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

Read more about Bitrix24

Users also considered
dls | complaint logo
(0)

Complaints software for your document and quality management

Our digital workflow solution automates QM procedures, such as complaints, with integrated solutions that handle paper-based processes from start to finish. Features include product/batch definition, lab result evaluation, ad-hoc evaluations, document adding, automatic PDF creation, and audit trail.

Read more about dls | complaint

Users also considered