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Top Rated Customer Service Software with Access Controls/Permissions in 2026 - Page 7

Last updated: April 2026

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220 software options

Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Lumoa logo

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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Clockwork IT logo

Field service management solution for individual requirement

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Clockwork IT is a field service management solution that helps organizations streamline their entire business flow. It enables enterprises to take complete control, from quotes to invoicing and everything in between.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Customer Communities logo

Leading Community Platform for Customer Success & Support

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Speed up your response time and let customers find answers in just three clicks with a community-powered knowledge base.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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CM.com Communications Platform logo

One platform to reach your audience via all mobile channels

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Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

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Surfboard logo

Support team scheduling, made simple.

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Surfboard is an intuitive shift planning and scheduling software platform built specifically for customer support teams.

Get shift planning, scheduling, forecasting, communication, & integrations all on one beautiful platform, for £10 per month.

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Essembi logo

The OEE Platform for Manufacturing Teams

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Transform your manufacturing efficiency with Essembi's OEE platform - cut labor costs by 13% and increase production capacity by 40% within the first year of implementation.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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SAN Softwares also deeply believes in clarifying the queries raised by their valuable customers. Therefore, its Customer Service genuinely pays attention to the issue raised by its customers and believes in solving it quickly.

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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Startly logo

Your Service Organization Streamlined with Startly

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Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

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Helprace logo

All-in-one customer service solution

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Helprace fully integrates multiple support systems: a help desk, knowledge base, feedback and community portals. Only pay for what you need!

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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CustomerSure logo

Using the VoC to drive actions that matter most.

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CustomerSure helps CX teams build top VoC programs to boost satisfaction, enhance reputation, and secure high retention rates.

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iTOP logo

Cloud based visitor management solution

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iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

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ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

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Toonimo logo

Audio-Visual Guidance to your Website

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Drive user engagement with human voice and personalized walkthroughs.
Guide your online customers with an in-store service oriented approach using Toonimo.

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Text App logo

AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

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OneHash Chat logo

World's 1st FaaS

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OneChat is an all-in-one customer communication solution.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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