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Customer Service Software for Small Business (2026) - Page 10

Last updated: February 2026

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438 software options

HelpOnClick logo

Live Chat Software and Virtual agent for SMBs

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HelpOnClick is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

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easiware logo

No more claims, only conversations

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easiware is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is available for Small Business and offers the following support options: Email/Help Desk.

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Fireberry logo

Empowering every business with one platform

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Fireberry is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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ChatHQ logo

Customer engagement software for marketing agencies

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ChatHQ is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk.

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Astrea Case Merge logo

Salesforce component, allows users to merge duplicate cases.

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Astrea Case Merge is available for Small Business and offers the following support options: Chat.

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Novo Solutions logo

Asset & Work Order Management

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Novo Solutions is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

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Loop Email logo

An all-in-one team inbox

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Loop Email is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base.

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Nosco logo

Turn every customer interaction into a powerful opportunity!

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Nosco is available for Small Business and offers the following support options: 24/7 (Live rep).

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

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ControlHippo is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Oracle Service logo

Web, Social & Contact Center

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Oracle Service is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

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Clickatell logo

The Global Leader in Chat Commerce

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Clickatell is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Verloop logo

Conversational AI Platform for Automated Customer Support

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Verloop is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk.

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Confides logo

Cloud-based unified messaging platform

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Confides is available for Small Business and offers the following support options: Chat, Email/Help Desk.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Social Intents is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk.

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Hatch logo

Start With a Text, End With an Appointment.

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Hatch is available for Small Business and offers the following support options: Chat, 24/7 (Live rep).

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Knowledge Base, Chat, Phone Support.

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Viewabo logo

Diagnose problems faster when you can see them.

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Viewabo is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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HelpSpot logo

Customizable help desk management software

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HelpSpot is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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InGenius logo

Computer telephony integration to fuel efficiency

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InGenius is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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Users also considered
Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

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Certainly is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

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REVE Chat is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Teamlead logo

Make scheduling simple!

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Teamlead is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

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