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Customer Service Software for Small Business (2026) - Page 11
Last updated: February 2026
438 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
Read more about ManageEngine SupportCenter Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The ultimate ITSM platform
Read more about C2-ITSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Go from customer feedback to action without the guesswork.
Read more about Lumoa
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service platform for asynchronous messaging
Read more about Sparkcentral
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Communications Platform as a Service
Read more about Ticker
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Social media management for customer service & engagement
Read more about Spotler Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital and social media customer care for enterprise
Read more about Khoros Care
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Read more about Ochatbot
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Field service management solution for individual requirement
Read more about Clockwork IT
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
Read more about Stonly
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Leading Community Platform for Customer Success & Support
Read more about Customer Communities
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Business Communication Solution
Read more about INO CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empower your support team with AI.
Read more about Forethought
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Communication management software for call centers
Read more about InfiniTalk
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Make Contact. Do Business.
Read more about inconnect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One platform to reach your audience via all mobile channels
Read more about CM.com Communications Platform
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Support team scheduling, made simple.
Read more about Surfboard
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The OEE Platform for Manufacturing Teams
Read more about Essembi
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Attain the Best Call Center Solutions by SAN Softwares.
Read more about SanCCS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zendesk AI is AI that puts humans first.
Read more about Zendesk AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your Service Organization Streamlined with Startly
Read more about Startly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Estimate, track, and deliver projects with Dowork.ai.
Read more about Dowork.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Revolutionise your ITSM with our service desk software.
Read more about Sunrise ITSM
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Internal & external knowledge base and forum management
Read more about Enghouse eKMS
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All-in-one customer service solution
Read more about Helprace