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Top Rated Customer Support Software with Mid size business - Page 5

Last updated: November 2026

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305 software options

Quiq logo

Cloud-based agentic AI platform for enterprise CX

Quiq is a cloud-based enterprise agentic AI platform for CX, offering AI Agents, AI Assistants, Voice AI, and a unified Digital.

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VSight logo

AI-driven AR Remote Assistance for effective problem-solving

VSight’s AR Remote Assistance provides secure, real-time support for on-site teams, quickly resolving issues to reduce downtime and cut costs. Boost first time fix rate for entire organization with seamless CRM/ERP integration, it’s ideal for industries needing reliable, adaptable solutions.

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Azeon logo

AI-powered support across multiple channels

Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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ChorusCX logo

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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Engaige logo

The AI customer support agent that acts like you

Engaige is the AI Ecommerce support platform for fast-growing DTC brands.

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Autocalls logo

AI voice agent platform for automated phone calls

Autocalls is an AI voice agent platform that automates inbound and outbound phone calls for businesses. The platform supports over one hundred languages with multiple accents and offers voice cloning capabilities. It includes a no-code builder for creating customized AI agents and integrates with more than three hundred third-party tools including HubSpot, GoHighLevel, and Calendly for calendar management and workflow automation.

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Glia logo

Cloud AI and human platform for financial services

Cloud-based unified AI and human interaction platform for banks and credit unions, combining voice AI, digital messaging, and agent.

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Chat Outsource logo

Live chat solution providing professional chat agents

Chat Outsource offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support.

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AR Genie logo

Virtual assistance software for resolving technical issues

AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

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CallerDesk logo

Virtual telephony system for business communications

CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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Corebee logo

AI support agent resolving issues across channels

Corebee is an AI customer support platform managing inquiries across web chat, WhatsApp, email, phone, and messaging apps. It automates tasks like appointment rescheduling, order tracking, and refunds using customizable rules and spending limits. Corebee integrates with Shopify, HubSpot, Salesforce, and calendar tools, escalating cases to human agents when personal attention is needed.

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Brand Embassy logo

Social Customer Service Software

Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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Zuar Portal logo

Beyond Dashboards. Built for Action.

Zuar Portal: Build, manage, and deploy branded, white-label data experiences for internal teams and external customers, with capabilities ranging from no-code to full-code customization.

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Conferbot logo

Build chatbots for lead generation, customer support, survey

Are you looking for a way to engage your visitors and build engaging conversations without having to code? Then you need to check out Conferbot!

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Robylon AI logo

Cloud AI agent platform for enterprise support

Cloud-based, no-code platform for deploying autonomous AI agents across chat, voice, WhatsApp, email, and app channels for customer.

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EasyDesk logo

Cloud-based customer support software

EasyDesk centralizes customer support communications by combining emails, tickets, and chat functionality in one comprehensive help desk solution. The platform offers advanced ticket management with filters and tags, workflow automation capabilities, and a mobile application that allows support agents to respond to customer inquiries remotely. EasyDesk includes features for creating canned responses and knowledge base articles to optimize support operations.

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Giosg logo

AI-powered chat for customer service and sales teams.

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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yoummday logo

work@home technology platform for CX outsourcing

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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WotNot logo

Cloud-based no-code AI chatbot platform for SMBs

Cloud-based, no-code AI chatbot and live chat platform for SMBs and enterprises to automate support, lead generation, and engagement.

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Planhat logo

Customer success platform

Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

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Textel logo

SMS solution for contact centres

Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world.

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tele-LOOK logo

Browser-based live video support for field service & HVAC

tele-LOOK is a zero-install visual support platform for field service, HVAC, and manufacturing. Troubleshoot equipment remotely via single-use SMS link—no apps or logins required. Features an interactive AR laser pointer, audit-proof PDF reports, and 100% GDPR compliance hosted in Germany.

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