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Top Rated Customer Support Software with Mid size business - Page 6

Last updated: July 2026

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221 software options

Mavenoid logo

Cloud-based support platform for hardware businesses

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Mavenoid is a cloud-based solution that helps businesses with hardware products and devices streamline support operations via artificial intelligence (AI) technology.

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Blue Note Systems logo

CRM software to manage leads, sales, quotes & campaigns

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Blue note systems, based on SugarCRM, is a cloud-based customer relationship management (CRM) software designed to help businesses handle the entire sales cycle, from prospecting to providing customer service. Features include multi-channel marketing, lead nurturing, real-time analytics, and more.

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SearchUnify logo

Drive autonomous self-service with Agentic AI Suite

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SearchUnify is an Enterprise Agentic AI platform powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG. It unifies knowledge, enables contextual intelligence, and deploys task-specific AI agents across the entire support lifecycle.

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Spotler Engage logo

Social media management for customer service & engagement

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OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web & take action to improve brand loyalty.

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AzureDesk logo

Help desk software for SMBs

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AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Chatlio logo

Live online customer chat through Slack

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Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog

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CX Genie logo

Cloud-based and AI-enabled chatbot software

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CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

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Kindly logo

Conversational AI platform

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Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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HappyFox Chat logo

Premium live chat software

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HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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LogicBox logo

Custom-built business management software.

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Live customer support included.

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charles logo

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

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IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

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Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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CustomerWise logo

Customer support and business process management

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Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

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Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Front logo

AI-enabled customer service platform for collaboration

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Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Glance logo

Cobrowsing and digital engagement platform

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Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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Intercom logo

AI-powered customer service with helpdesk

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Streem logo

Cloud-based AI and AR tool for remote support

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Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries.

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