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Top Rated Customer Support Software with Mac - Page 4

Last updated: September 2026

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122 software options

Velaro logo

Driving business success through every conversation.

Resolve issues faster with built-in ticketing that captures every case from live chat, email, voice, and messaging apps. Manage the entire conversation from first contact to resolution in one platform, so you don’t need multiple tools to track and close support cases.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport AI-driven Customer Support Software goes beyond basic ticketing with live chat, messaging, and a 360° view of customer health. Built for growth-stage B2B SaaS companies to unite support and success teams with insights and workflows for onboarding, churn prevention, and product feedback.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

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Interakt logo

All-in-one WhatsApp Business Platform

Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

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Freshcaller logo

Modern Phone System for customer support & sales

Freshcaller is a modern phone system for customer support. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up customer support operations. Freshcaller offers phone numbers in 90+ countries.

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Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Vivantio logo

When Service Matters.

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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NiCE CXone logo

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Wizr AI logo
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Cloud-based and AI-enabled customer support platform

Wizr AI is a cloud-based and AI-enabled customer service platform for B2B enterprises that assists with customer satisfaction management and more.

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SupportSyndicate logo
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AI powered multichannel customer support platform

SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

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Intelswift logo

AI-driven customer service automation platform

Intelswift is an AI-first customer service automation platform that turns support centers into profit centers. AI agents resolve up to 70% of routine inquiries instantly while providing human agents with real-time insights and suggestions to handle complex issues faster.

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Rezo logo
(0)

Data-first Contact Center powered by Autonomous Agents

Transform customer experience for enterprises with APIs and multiply agent productivity, and operationalize real-time intelligence.

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Agent.ai logo
(0)

Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Personalized Agent Intelligent Routing (PAIR) logo
(0)

AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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klink.cloud logo
(0)

Omnichannel contact center platform

klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

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Grypp logo
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Customer engagement solution for contact centers

Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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QuantumDesk logo
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AI-powered customer service platform

QuantumDesk is an AI-native customer service platform that unifies communication channels into a single inbox and uses artificial intelligence agents to resolve customer queries. The platform features context-aware responses, sentiment analysis, multi-language support, and skill-based ticket assignment. It includes real-time analytics, automated resolution capabilities, and AI-powered assistance to help support teams respond to customer inquiries more efficiently.

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Giosg logo

AI-powered chat for customer service and sales teams.

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

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SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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