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Review Management Software with Rewards Management (2026)

Last updated: April 2026

Key features of Review Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Review Request: Streamlines review collection through automated messages, customizable templates, and various channels like email, SMS, and social media. 95% of reviewers rated this feature as important or highly important.
  • Review Monitoring: Centralizes reviews from multiple platforms, providing real-time notifications and detailed dashboards for efficient management and quick responses. 93% of reviewers rated this feature as important or highly important.
  • Negative Feedback Management: Enables quick identification and response to negative reviews, often converting them into positive feedback and improving customer satisfaction. 90% of reviewers rated this feature as important or highly important.
  • Response Management: Facilitates quick and personalized replies to reviews with pre-generated templates and automation options, enhancing customer engagement. 87% of reviewers rated this feature as important or highly important.
  • Review Notification: Provides instant alerts for new reviews, allowing timely responses and ensuring no feedback is missed. 87% of reviewers rated this feature as important or highly important.
  • Dashboard: Offers a user-friendly interface to track, analyze, and manage reviews, with customizable views and comprehensive analytics. 84% of reviewers rated this feature as important or highly important.
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17 software options

Okendo logo
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Yotpo logo
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NiceJob logo
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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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XM for Customer Experience logo

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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SpotOn logo

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SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

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Revetize logo

Business marketing software for small businesses

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Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

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Retently logo

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Stamped.io logo

The reviews and loyalty platform for ecommerce.

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Stamped is the reviews and loyalty platform for ecommerce, helping you establish brand credibility by building trust and giving your customers a voice. We are partners in your brand growth with multiple product offerings that are easy to set up and use for you & your customers.

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ReviewFlowz logo

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Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

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OnVoard logo

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OnVoard is an all-in-one ecommerce marketing platform that helps businesses grow their store revenue with minimal work. The platform offers a suite of marketing tools, including email marketing, an AOV progress bar, back-in-stock notifications, reviews management, a loyalty program, product recommendations, and customizable popups. OnVoard integrates with leading ecommerce platforms to provide a seamless experience for merchants looking to optimize their marketing efforts and boost sales.

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Snoball logo

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Snoball is a word-of-mouth marketing platform that helps businesses systematize and automate referrals, reputation management, and customer reviews. The platform connects with existing CRM systems to automatically leverage satisfied customers for business growth. The integration enables businesses to generate referrals, build reputation assets, and collect positive reviews through a streamlined and automated process.

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Umanest logo

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Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

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PowerReviews logo

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PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.

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SiteVibes logo

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Collect authentic shopper content and engage shoppers with SiteVibes suite of products including AI-Reviews, Loyalty, UGC Syndication, and more all with one easy-to-use tool

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