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Top Rated Help Desk Software with Self service portal - Page 9

Last updated: October 2026

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296 software options

Tracker logo

Customer Service and Support Management Software

PhaseWare Tracker enables IT help desks to track incidents from resolution to closure, with additional tools for self-service, knowledge management and more.

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ky2help logo

IT service management software

ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

HappyFox is a practical help desk solution to manage requests from multiple channels, with a ticket system, self-service knowledge base, & community forums.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

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FreeScout logo

Open-source help desk and shared mailbox software

FreeScout is an open source help desk and shared inbox software built with PHP that can be deployed on a shared hosting server. It offers various features, including support agents, ticket management, multiple mailboxes, and more.

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SchoolMint logo

Registration, enrollment & administration for K-12 schools

SchoolMint is a student enrollment solution for K-12 schools & districts and charter & independent schools to streamline their choice and applications processes

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Ameyo FusionCX logo

Omnichannel help desk ticketing system

FusionCX by Ameyo is an all-in-one helpdesk ticketing and customer support platform which offers omni-channel contact centre capabilities for customer service teams. The cloud-based platform offers tools for managing omnichannel ticketing, agent productivity, operations automation, and more.

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Mojo Helpdesk logo

Mojo Helpdesk makes customer service easy.

Use Mojo to create a branded helpdesk that supports ticket management, a customer support portal, SLAs, satisfaction ratings, time tracking, reports & more.

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ServiceNow logo

ITSM for automation & management of IT enterprise services

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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Claritysoft CRM logo

Simple CRM. Real Support. Real Results.

Claritysoft CRM is a simple, powerful cloud-based CRM and marketing automation platform for growing businesses. It combines sales, marketing, project management, and customer service tools in one intuitive system with real human support and easy customization.

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Zingtree logo

Build interactive decision trees that guide your teams.

Build question & answer style troubleshooters for fewer tickets and customer self-help

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Salesforce Service Cloud logo

AI powered customer service management platform

Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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Salesforce Starter logo

Customer relationship management tool for SMBs

Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Teamwork Desk logo

Deliver an unforgettable customer experience.

Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers.

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osTicket logo

Open-source customer support ticket system

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

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Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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