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Top Rated Help Desk Software with Self service portal - Page 7

Last updated: October 2026

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296 software options

SimplyDesk logo

Simple, Complete & Reliable

Centralize IT support with multichannel ticketing, SLA tracking, knowledge base, and real-time dashboards. SimplyDesk improves responsiveness, streamlines workflows, and empowers IT teams to resolve incidents efficiently. Available in SaaS or on-premise.

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GLPI logo

GLPI is an IT Service Management software.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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SmartITSM logo

Cloud-based IT service management and help desk software

SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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Centralpoint logo

Digital experience platform & content management solution

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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DeskDirector logo

ITSM software for managed service providers

DeskDirector Portal is an ITSM software designed to help managed service providers (MSPs) automate tasks and streamline communication processes to manage customer service. Administrators can configure custom approval workflows and manage incoming client requests.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Tender Support logo

Customer support software

Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.

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Enterprise Service Desk logo

ITIL-based incident, service and change management solution

Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

Read more about Enterprise Service Desk

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HEINZELMANN logo

Issue tracking software for the IT sector

HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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Atomicwork logo

Building the AI workforce for IT.

Atomicwork is the AI workforce platform for modern IT teams. Deploy and govern AI coworkers across IT, HR, Finance, and Legal with full ITSM and ESM capabilities, 100+ integrations, and enterprise-grade security built in.

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Mavenoid logo

Cloud-based AI product support platform for enterprises

Cloud-based AI agent platform for enterprise product brands, combining self-service troubleshooting, live agent handoff, and support.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

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LBi HR HelpDesk logo

Cloud-based HR management system with call-tracking workflow

LBi HR Helpdesk is a cloud-based HR management system with a call tracking workflow solution designed to empower employees, reduce help calls and lower HR costs

Read more about LBi HR HelpDesk

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Web Tracks logo

Help desk and IT asset management solution

Web Tracks is an IT asset management and help desk solution designed to help businesses of all sizes with automating ticket assignments and managing their IT inventory. Key features include time tracking, purchase order management, auditing, email alerts, and reporting.

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AIhelp logo

BEST In-App Messaging & Operations for AI Customer Support

AIhelp is a customizable in-app customer support & SDK messaging tool with AI chatbot, designed to help businesses meet customer requirements and satisfaction

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ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

Read more about Sunrise ITSM

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OneDesk logo

Helpdesk & Project Management Software - in one application

Easy-to-use support ticket software with email capture, live chat, knowledge base, client portal and more. Highly configurable with automated workflows, auto-replies, auto-assignment, custom fields, forms, views, search and filtering. Includes a full-featured project & task management application.

Read more about OneDesk

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Outseta logo

Shopify for SaaS or membership businesses

All-in-one membership software for SaaS start-ups, membership sites, and clubs or associations.

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AzureDesk logo

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Users also considered
Insightly Service logo

Insightly Service

Service is the newest addition to the Insightly unified suite of customer relationship management applications.

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CustomerWise logo

Customer support and business process management

Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

Read more about CustomerWise

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CXMEngine logo

Customer Journey Solution

CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.

Read more about CXMEngine

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Oracle B2C Service logo

Cloud-based, multi-channel contact center platform

Oracle B2C Service is a cloud-based customer experience platform that provides end-to-end management across multiple channels, unifying contextual data and knowledge.

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House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

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