getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Live Chat Software with Canned responses - Page 7

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

240 software options

Chatlio logo

Live online customer chat through Slack

Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog

Read more about Chatlio

Users also considered
Giosg logo

AI-powered chat for customer service and sales teams.

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

Read more about Giosg

Users also considered
Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

Read more about Tiledesk

Users also considered
Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

Read more about Forethought AI Agents

Users also considered
CXMEngine logo

Customer Journey Solution

CXMEngine is a customer journey solution that facilitates journey orchestration, task automation, and product catalog management.

Read more about CXMEngine

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Bontact logo

Multi-channel customer communication platform

Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. Bontact operates as a fully-customizable widget, ensuring all conversations are synced to a CRM or business tool.

Read more about Bontact

Users also considered
charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Read more about charles

Users also considered
Helpmonks logo

Shared inbox solution

Helpmonks is a team email management solution which supports an intelligent collaborative email management approach by enabling users to control and prioritize team emails by assigning them. The platform is also designed to transform the team’s email inbox into a powerful sales tool.

Read more about Helpmonks

Users also considered
BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Read more about BeInContact

Users also considered
Zendesk Sunshine logo

Innovative and creative messaging platform.

Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.

Read more about Zendesk Sunshine

Users also considered
ChatBot logo

Cloud-based AI customer service software

Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot your customers can self-serve, solve common problems, and connect with human agents when required.

Read more about ChatBot

Users also considered
yellow.ai logo

Empowering Businesses with Customer Service Automation

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

Read more about yellow.ai

Users also considered
Customerly logo

Cloud-based AI customer service for SaaS teams

The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

Read more about Customerly

Users also considered
Clickatell logo

The Global Leader in Chat Commerce

With Clickatell’s Chat Desk, you can increase your agents’ productivity and efficiency while at the same time reducing costs. In short, this helps you resolve queries lightning fast with none of the frustration and waiting that a traditional phone call brings!

Read more about Clickatell

Users also considered
Target First logo

One complete customer relationship solution

Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting

Read more about Target First

Users also considered
FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

FuseDesk is your Multi-Channel Live Chat Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

Read more about FuseDesk

Users also considered
Wachatbot logo

Customer relationship software that uses WhatsApp.

Wachatbot is software for creating and sending marketing campaigns via WhatsApp. It enables users to send unlimited messages, set up automatic responses, and provide a support bot for users to select different questions. It records data to create result statistics.

Read more about Wachatbot

Users also considered
Pure Chat logo

Live chat software for SMBs

Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization

Read more about Pure Chat

Users also considered
Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

Read more about Botsplash

Users also considered
iAdvize logo

The AI Shopping Assistant that turns more shoppers into cust

iAdvize, the AI Shopping Assistant that turns more shoppers into customers with sales-first AI that knows when and how to sell.

Read more about iAdvize

Users also considered
Sparkcentral logo

Customer service platform for asynchronous messaging

Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...

Read more about Sparkcentral

Users also considered
Velaro logo

Driving business success through every conversation.

Turn website visitors into customers with real-time live chat. Proactively engage users, answer questions instantly, and guide them through their journey. Reduce abandoned carts, provide instant support, and keep conversations connected across multiple channels to increase sales and retention.

Read more about Velaro

Users also considered
One Chat logo

Messaging application for MAC and iPad users

One Chat is a MAC-based messaging application designed to help Mac users communicate across multiple social accounts including WhatsApp, Slack, Instagram, Facebook Messenger, Google Hangout, Skype, and LinkedIn via a unified platform. Administrators can define the time and date for messages in advance and send communications to specific individuals using different messaging services.

Read more about One Chat

Users also considered
WideBot logo

MENA’s leading Arabic conversational AI platform.

WideBot helps businesses leverage AI technology to build, deploy and manage chatbots.

Read more about WideBot

Users also considered