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Top Rated Live Chat Software with Mid size business - Page 2

Last updated: October 2026

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506 software options

Smith.ai logo

Smith.ai: A superior 24/7 customer engagement solution.

North America-based live chat agents respond 24/7 to sales and service inquiries in English and Spanish. We capture, screen, and convert new leads, and assist clients. We offer the superior experience of an in-house receptionist, not a cheap offshore "live chat" vendor that feels like a call center.

Read more about Smith.ai

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Wing logo

Software for managing & delegating recurring tasks

Wing's dedicated tech-enabled talent completes recurring work like customer relationship management, customer support, email management, and more with high-quality work results.

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Brevo logo

Cloud-based all-in-one marketing platform

Cloud-based marketing platform offering email, SMS, WhatsApp, automation, and CRM tools for businesses of all sizes.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams.

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Denser Search and Chat logo

Cloud-based AI chatbot & search for any business

Cloud-based AI chatbot and search platform that trains on business content from PDFs, web pages, and sitemaps, and delivers cited.

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FocalScope logo

Call center management software

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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Whappext logo

Software for sending marketing messages using WhatsApp

Whappext is a platform that allows businesses to send bulk WhatsApp messages that can help increase customer engagement and conversions.

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LiveChat logo

AI-based live chat for customer support and sales teams

LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers.

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Acobot logo

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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get.chat logo

Shared Team Inbox Solution for WhatsApp Business API

get.chat is a Shared Team Inbox Solution for WhatsApp Business API that enables multi-user and multi-device access and it also enables multiple endpoints to integrate it with your CRM, Chatbot, or Ticketing service.
Powered by the official WhatsApp Business API from 360dialog.

Read more about get.chat

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Hiver logo

The agentic omnichannel customer service platform.

Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI Agents, cross-team collaboration, workflows, and ticketing.

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Boei logo

Cloud-based website chat & inbox for small business

Boei is a cloud-based website communication platform combining an AI chatbot, live chat, shared inbox, CRM, and 50+ contact channels.

Read more about Boei

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2Chat logo

Global Telephony, Advanced WhatsApp, and AI Agents together

2Chat is an AI omnichannel platform unifying cloud telephony & WhatsApp (WABA) in a multi-agent inbox. Launch bulk campaigns, deploy AI agents, and seamlessly connect your CRM using MCP APIs. Centralize communications, reduce operational costs, and close more deals.

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ProProfs Chat logo

AI resolves. Humans close.

ProProfs Chat is the easiest live chat and AI customer service agent for instant, automated support. It is built for marketing, sales, and support teams across industries that want an easy live chat and AI customer service agent for instant, automated support, and stronger engagement.

Read more about ProProfs Chat

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WA Smart Business logo

Read more about WA Smart Business

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B2Chat logo

B2Chat Multiagent & MultiChannel

Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

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Acquire logo

Multi-channel Customer Communication Platform

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

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Comm100 logo

Omnichannel customer engagement for any business

Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

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Ideta logo

Build AI agents. No code. No limits.

Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation. It also includes a native livechat to seamlessly hand over conversations to human agents when needed.

Read more about Ideta

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Dialshree logo

Cloud-based contact center solution

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Users also considered
Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

Smartsupp live chat connects you with your visitors. Automate FAQ replies via chatbot to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard.

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Zipteams logo

Cloud-based AI CRM & dialer for sales teams

Cloud-based AI CRM platform combining dialer, conversation intelligence, coaching, and pipeline analytics for sales and revenue teams.

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ZoomInfo Chat logo

Perfectly balances highly-targeted, human-first experiences.

Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances human-first, highly-targeted experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else.

Read more about ZoomInfo Chat

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Dashly logo

Marketing and customer conversation management platform

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

Read more about Dashly

Users also considered
Boost.AI logo

Cloud-based conversational AI platform for enterprise

Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

Read more about Boost.AI

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