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Top Rated Remote Support Software with Surveys & Feedback in 2026 - Page 2

Last updated: April 2026

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53 software options

Acquire logo

Multi-channel Customer Communication Platform

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Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

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Abacus Private Cloud logo

Purpose-built, private cloud for legal and accounting firms

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Access your business, securely with a purpose-built and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity.

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XEOX logo

Remote Monitoring and Management of IT Infrastructures

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XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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Apizee logo

Internal remote augmented visual assistance solution

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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Qubicles logo

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Support remote customers as if you are sitting side-by-side with Surfly's co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly.

See what your customers see, annotate, enable active 2-way collaboration, without lag. Works on any device.

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Take Control logo

Collaborative remote access solution

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N-able Take Control remote support software designed to help your IT business succeed.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Instant Housecall logo

Remote support for small businesses, MSP's, & IT technicians

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Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more.

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Mikogo logo

Show any screen content from your computer over the Web

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Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more.

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Viewabo logo

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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Sygma Connect logo

Remote desktop management software for IT professionals

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Sygma Connect is a remote desktop management software designed to help managed service providers (MSPs) and IT professionals organize and handle tasks as well as customers. Administrators can track ongoing contracts, capture documents, and manage passwords on a unified interface.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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RemoteToPC logo

Remote access and support management solution

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RemoteToPC is a remote access tool for IT organizations to monitor & manage remote devices or applications and provide support services & training to clients. The platform allows users to monitor computer health, receive alerts for issues, and establish secure desktop connections using firewalls.

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SightCall logo

The more you see, the better you serve

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SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

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TruGrid logo

Remote access and support management solution

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TruGrid is a cloud-based remote access management solution that helps businesses establish secure connections with remote desktops (RDP) and schedule, launch & manage encrypted sessions. Users can set up a virtual private network (VPN) to ensure protection from hack attempts & other vulnerabilities.

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RemoteCall logo

Remote support software

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RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.

RSUPPORT brings you a remote support experience as close as possible to you being there in person.

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Users also considered
Fastviewer logo

Remote support, online meeting and web conferencing software

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FastViewer is a multi-functional platform for online collaboration and remote system maintenance. The software transmits desktop screen content and grants remote control and access to computers. Conferences, file transfers and remote connections are secured with 256-bit AES encryption

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ManageEngine Access Manager Plus logo

Remote Support, Privileged Access Management, Remote Work

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ManageEngine Access Manager Plus is a cloud-based and on-premise solution that helps IT administrators manage privileged access and secure remote sessions.

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Users also considered
HPE MyRoom logo

Collaboration platform for businesses of all sizes

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HPE MyRoom is a collaboration platform that enables businesses of all sizes to host meetings, training sessions, and other events, communicate with customers and colleagues, and manage web conferencing. Professionals can utilize the platform to access personal meeting rooms and invite attendees.

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IrisCX logo

Personalizing visual customer experience

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IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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