Remote Support Software with Workflow Management

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
11 apps

Wrike   

1,588
Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
Visit WebsiteAdd to compareCompareRemove app
Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
Visit WebsiteCompare

NinjaRMM   

91
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is an all-in-one SaaS IT platform that streamlines remote IT support. Instantly access your client machines through integrated TeamViewer / Splashtop. Both solutions are bundled with Ninja to provide unattended or attended access and supports both Windows and Macs. Read more about NinjaRMM
Visit WebsiteAdd to compareCompareRemove app
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is an all-in-one SaaS IT platform that streamlines remote IT support. Instantly access your client machines through integrated TeamViewer / Splashtop. Both solutions are bundled with Ninja to provide unattended or attended access and supports both Windows and Macs. Read more about NinjaRMM
Visit WebsiteCompare

Naverisk   

26
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
Visit WebsiteAdd to compareCompareRemove app
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
Visit WebsiteCompare

Freshdesk   

2,183
Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Visit WebsiteAdd to compareCompareRemove app
Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Visit WebsiteCompare

ISL Light Remote Desktop   

215
98 pts
Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
Visit WebsiteAdd to compareCompareRemove app
Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
Visit WebsiteCompare

SysAid  

275
93 pts
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
Learn moreAdd to compareCompareRemove app

SysAid

93 pts
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
Learn moreCompare

Jira Service Desk  

253
Simple service desk built on Jira
Jira Service Desk helps IT support teams offer remote support to staff in the organization with self-service, case management, SLAs, agent collaboration & more. Read more about Jira Service Desk
Learn moreAdd to compareCompareRemove app
Simple service desk built on Jira
Jira Service Desk helps IT support teams offer remote support to staff in the organization with self-service, case management, SLAs, agent collaboration & more. Read more about Jira Service Desk
Learn moreCompare

Goverlan Reach  

99
92 pts
Remote support management solution
Goverlan Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets. Read more about Goverlan Reach
Learn moreAdd to compareCompareRemove app
Remote support management solution
Goverlan Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets. Read more about Goverlan Reach
Learn moreCompare

Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Learn moreAdd to compareCompareRemove app
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Learn moreCompare

SnapSupport  

4
Remote support solution for field teams
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues. Read more about SnapSupport
Learn moreAdd to compareCompareRemove app
Remote support solution for field teams
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues. Read more about SnapSupport
Learn moreCompare

TechSee  

0
Intelligent visual customer support solution
TechSee is an intelligent visual support solution which provides SMBs & enterprises with the platform to assess, diagnose and resolve technical issues remotely. Read more about TechSee
Learn moreAdd to compareCompareRemove app
Intelligent visual customer support solution
TechSee is an intelligent visual support solution which provides SMBs & enterprises with the platform to assess, diagnose and resolve technical issues remotely. Read more about TechSee
Learn moreCompare
Filter by
Customer rating