Appenate Pricing, Features, Reviews & Comparison of Alternatives

Pros
Thanks to Appenate we could reduce the site and office time. Thanks to the validation options we get better quality data and could minimise the post processing time. Thanks for the better quality and reduced time allowed us to lower the project costs for the Client and also helped us to be more competitive.

Rating breakdown

Pros
The maturity of the platform, open interfaces, and workflow functionality. Appenate is a flexible solution that requires little or no programming skills.

Cons
We needed a a flexible mobile forms solution that required little or no programming skills, and a pay per user licensing model, Apprenate provided us with this. I have no cons at this stage.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Great concept, built on Microsoft enterprise class cloud offerings. Built to work with good and poor or even as bad as no mobile connectivity where upon it will catch up when coverage is restored. Almost Unlimited potential. Cant think of many modern organisations that wouldn't gain from this solution. We purchased this to do away with paper (minor improvement), its ended up being our entire business systems for our remote workforce. I cant foresee something arising for this part of our workforce that I wont be able to address with this solution. You cant manage what you don’t measure. Suddenly need to measure some additional parameter that you haven’t previously, for a workforce spread across multiple states in way out of the way locations? About 60 minutes to update a form, add the parameters you now want to measure, test it and deploy it to the entire workforce. It doesn’t come easier than that!

Cons
Cons:- Customer support is mixed, sometimes great other times very poor, some issues unresolved or even acknowledged as issues for 6+ months. Some issues are core to product, not fringe issues. (Workflow as an example) (Update for Sept 2018, this is an area that has significantly improved, both in their actioning issues and probably my understanding of how best to communicate issues with them. Previous Customer Support score was 2/5 now 4/5) I also just realised that they offer 3 client apps, one you can brand yourself...which is the slowest to be updated, the Generic Appenate one which is what we use, and new to me is the "Tap-To" client which is used to showcase/test the next general release of the software. Now I can test next release before general release so update day is no longer t be feared....

Rating breakdown

Likelihood to recommend: 8/10

Pros
What makes Appenate stand out from the various competitors is it's ease-of-use, functionality, continuous feature development, great customer service and affordable pricing structure.

Cons
Appenate has been a great asset to our company. There has been a great reduction in time preparing audits and audit reports as well as standardising our auditing process.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Appenate has helped us streamline our business processes through increased efficiency and accuracy in our data collection and field work activities.

Rating breakdown

Likelihood to recommend: 10/10