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User Experience (UX) Software with Usability Testing (2026)

Last updated: March 2026

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Why is usability testing important for user experience (UX) software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Usability testing allows teams to evaluate designs with real users, identify issues, gather feedback, and ensure intuitive navigation. It helps refine prototypes, optimize user interactions, and enhance overall user satisfaction. Of the 115 reviewers who rated usability testing, 87% rated this feature as important or highly important.

Key features of user experience (UX) software based on insights from 732 verified reviews

  • Drag & Drop: Users appreciate the drag and drop feature for its ease of use, speeding up the design process and facilitating quick element placement. 96% of reviewers rated this feature as important or highly important.
  • Prototype Creation: Reviewers value the ability to create interactive prototypes, enabling design validation and feedback collection before development. 95% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Reviewers highlight shared workspaces and real-time editing capabilities, enhancing teamwork and feedback integration. 91% of reviewers rated this feature as important or highly important.
  • Data Visualization: Users find data visualization useful for organizing information into easily interpretable graphics, aiding in reporting and decision-making. 90% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Reviewers appreciate detailed reporting and analytics for trend analysis, decision-making, and easy data export. 89% of reviewers rated this feature as important or highly important.
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62 software options

Miro logo

Miro is a visual workspace for innovation

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Miro is the #1 collaborative whiteboard platform for teams of any size, trusted by over 100 million users worldwide. Discover the designer in everyone with an easy-to-use canvas, pre-built UX, and wireframing templates. Explore powerful integrations and 250+ pre-built templates

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Adobe XD logo

Prototyping and UX software for designers

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Adobe XD is an on-premise prototyping software that helps businesses of all sizes create designs for websites and applications using animation tools in real-time. It allows graphic designers to design mockups or wireframes and test them across various devices including mobile, desktop and tablets.

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Aha! logo

Platform for strategic product roadmapping

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Aha! is a comprehensive product development software suite that helps teams manage the entire product lifecycle. The platform includes tools for roadmapping, customer discovery, idea management, and application building with AI assistance. It enables product teams to streamline workflows, capture customer feedback, and align strategy with execution across departments.

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Hotjar logo

Digital experience insights for any business selling online

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Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step of the way, through interviews, behavioral insights, and feedback.

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XM for Strategy & Research logo

Customer insights & brand research survey management tool

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XM for Strategy & Research is a survey management tool designed to help businesses collect feedback and provide insight into brand awareness and consumer preferences. Key features include sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, and data insight reports.

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Lucky Orange logo

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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CustomerHero logo

Online survey creator and feedback collection

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Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more

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Balsamiq logo

The fastest way to get product ideas out of your head

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Balsamiq is the only product tool that creates more time than it takes. Show your team exactly what to build with wireframes—no design skills needed.

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Uizard logo
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Design made easy – powered by AI

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Boost your productivity. Design at lightning speed. Collaborate in real time. Take control of the design process like never before with Uizard's easy-to-use, drag-and-drop editor.

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Contentsquare logo
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#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app.

Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

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Smartlook logo

Qualitative analytics for websites and mobile apps

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Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

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Mouseflow logo

Heatmaps, Session Replay, Funnels, Form analytics and more

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Mouseflow is a user behavior recording platform that helps reveal website visitors' activities through 6 types of heatmaps, non-sampled session replays, funnels, form analytics and feedback campaigns.
More than 165.000 clients trust Mouseflow to help them improve their website experiences.

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CleverX logo

AI-native research. Question to insight in hours.

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AI-native research platform. Go from question to insight in hours. AI designs your study, recruits from 8M+ verified participants, conducts research, and delivers analyzed results from a single prompt.

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UserTesting logo
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Customer experience management software

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UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

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Dovetail logo

AI-native operating system for customer intelligence.

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Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer interactions into actionable insights. It allows product, design, and engineering teams to centralize unstructured data, drive understanding, and accelerate decision-making.

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Lyssna logo

The human side of data-driven decisions.

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Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. It offers a range of powerful testing tools. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates.

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VWO Testing logo

A/B testing solution for measuring campaign performance

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VWO Testing is a cloud-based solution that helps enterprises create and perform A/B tests on products, features, campaigns, or websites. Using the visual editor, professionals can modify existing pages by changing elements such as layouts, headline, background colors, borders, and more.

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Fullstory logo

Every data point has a story to tell

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Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.

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Userlytics logo
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Cloud-based usability testing platform for digital assets

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With card sorting, tree testing, shareable highlight reels, automatic audio transcriptions, and more, quickly run UX studies to gather feedback & insights from your target persona(s) as they navigate your sites, apps, or prototypes (or your competitors) on mobile, desktop, or tablet.

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accessiBe logo

WCAG 2.1 and ADA compliance management software

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accessiBe helps businesses ensure compliance with Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA) across websites. The white-labeling capabilities enable organizations to personalize the interface with custom colors, icons, images, and more.

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FlowMapp logo

Software for managing UX/UI, sitemap, userflow & wireframing

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FlowMapp is a comprehensive UX solution that allows businesses to streamline various processes related to customer journey mapping, user flow designing, prototyping, and flowchart creation. Its drag-and-drop interface and extensive library of pre-designed page covers allow staff members to effortlessly create visually appealing sitemaps with custom content and labels.

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MockFlow logo
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Transform the way you design!

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MockFlow accelerates early-stage product design and ideation with AI-powered wireframing, prototyping, and visual brainstorming tools.

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AI powered, in-the-moment Video Research Platform.

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AI Powered end-to-end Video Research platform for understanding People, Products, Purchases and Experiences, deeper and at scale.

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Userpilot logo

Product user experience software for product & UX teams

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Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more.

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Userbrain logo
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Usability testing platform for developers

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Userbrain is a cloud-based usability testing platform, which helps businesses measure and validate customer experiences with websites or products through continuous feedback. Key features include issue tracking, tagging, access control, audience targeting, task management, and status tracking.

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