Schoox Reviews

I had limited experience using an LMS program, let alone developing the content from scratch for my prior company. Having now seen it utilized in another company and how they use it, I can see the many, many features it offers.

With anything new, I was confident that it could offer more that what I was aware of at the time. So it was frustrating not knowing the 'higher level' offerings right out of the gate. So it wasn't a true dislike to the program, but more of "I wish I could have known more about it out of the gate" to use it better.

Schoox is a game-changer when it comes to training. It easily integrated with Aloha and HotSchedules making it a must-have for anyone in the F&B, hospitality, or family entertainment industries. I love the many features and new ones that are added all the time. It is intuitive for the end-user and as an administrator, I find the system relatively easy to master. Whenever I do have an issue, the customer support is spot on.

Very little cons. I wish some of the settings were better defined.

The user interface is pretty good. Our users love how easy it is to navigate the system. Most tasks are pretty simple to complete. Re-versioning content is a breeze! As long as you have a clear vision for your organization's hierarchy and content layout, you will be able to effectively set up the system.

Support is very bad! We have had bad experiences with notifications and recently I received a notification that I was terminated from our academy. I also received a notification that a former employee has added me to our academy, but I am still receiving error messages when I attempt to access. I have now been unable to access the system and have had no immediate assistance from any of my support channels....

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The fact that everything is accessible on one website and dashboard makes this software easy to use and learn.

Learning curve was a bit hard but once i played with it for a while it's become second nature. Just make sure you walk employees through the first go.

Christian, we're so happy to hear you've had such a positive experience using Schoox, and especially that you've been able to consolidate all your training websites and tools into one. Appreciate your review and look forward to continuing to support you and your initiatives!

Schoox is full of features and functions like tracking and reporting, but the best thing we liked about Schoox is its complexity and ability to grow with us as our company grows. We can make it as small or big as we want it. It also integrates with HotSchedules which was a huge selling point for us.

When we decided to formalize our training program, I was tasked with the initial build-out. I am by no means a Learning and Development Manager, so I had a hard time figuring out how to use Schoox. We had played around with Talent LMS and I found it to be much simpler for the novice yet not as customizable as Schoox. The final choice to go with Schoox came from us understanding we needed to hire a L&D Manager eventually who would know how to use it better than me, which we did. Now all is well, but be warned this is not likely a software that can be learned casually by a novice.

End user interface is clean and easy to navigate through. The mobile app is one of the better LMS mobile apps around. Our employees did their training primarily through the application on their mobile devices. Approximately 85% mobile adoption. A really nice feature is the ability to set parameters around hourly employees and when they can access the system. We have a large hourly workforce and...

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The organizational set up takes a bit to get used to, but once you are it is not overly complex. You mind as well turn off the search bar feature. You have a better chance of asking a magic eight ball where to find specific content. You will not need the search feature if you build your learning content correctly and use smart tagging conventions. E.G bundle content into courses and courses into curriculum, On-boarding, or career development. Our motto became "no content left behind" If its not in a course its not in our system.

I implement this product for my company. I love it, in every way. From Course Creation, Automatic Assignment Rules, Curriculum creation, SCORM/AICC upload, content management, CEU credits management, On the Job Training, In Class Training, and exam creation, this tool has it all. It is easy for companies who never had a prior LMS as well as those coming from another system.

The only con for this software would be in its Poll/Survey feature. It is basic at best and should have a free-text/open response option.

It is easy to use, and diverse. We can choose multiple media types to execute our training materials. Everything from videos, .PDFs, powerpoint, SCORM files for interactive content and more.

I would like an easier way to update some of our SCORM/interactive media. Other than that though everything is great.

Easy to ues, easy implementation, fantastic customer support!!

I can not think of anything. seriously. we love Schoox

Thanks so much, Theresa! We love to hear that you're loving the product and the support you get from our team. It makes us so very, very happy!

I like that it’s easy to use and navigate to find what your looking for.

Sometimes it gets a little confusing trying to find the correct courses.

Thanks so much for taking the time to leave a review, Mikayla! We sincerely appreciate it and your feedback.

In no particular order: - Depth of reporting, you can slice and dice information in many different ways directly in the system - Dynamic 3D reporting structure, we're a large company with a complicated franchise structure and schooX was the only one able to actually replicate our org structure - Easy to administer from an enterprise perspective. We have about 31,000 users and can support the...

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Originally when we adopted the system they didn't have all of the enterprise features that we needed such as marking courses complete, merging users, and daily user imports. They have fixed these and continue to implement new features which is good.

Because Schoox utilizes online interaction to keep people connected, there is a benefit to employees as well as leadership. The ability to add content, creating courses applicable to my organization, is an efficient process as well as cost effective. With multiple locations in the US and employees located throughout the world, Schoox allows our employees to communicate and attend online training no matter where they are located. This keeps our teams connected in a way that would otherwise not be possible.

Keeping track of 'My Schoox' in comparison to my company's academy can sometimes be confusing. I'm confident that as I utilize the online training provided regarding 'how to' use Schoox, this will become easier to navigate.

Supports a large variety of course and media types. The mobile apps are really terrific and easy to use. Extremely easy to add and manage users and track their activity. Very easy to add or build courses, exams, etc. Customization of individual academies is also very straightforward. Schoox makes our courseware look good.

Very little in the way of flaws or complaints. Frankly, the only concern is that Schoox is still a relatively new product, so there is a steady flow of feature introductions. This does not interfere with use - some of the features you might find in more mature products are still under development.

Easy to use an integrate, easy support staff to work with, easy platform to use without an LMS admin.

Many of their services like the KPI *Key Performance Indicator* platform is in beta phase and although they offer such things don't generally offer the usage they promise. They need to test things like this before they offer it to its vendors.

Automatize the training for standard knowledge like company introduction or specific procedures you need to teach all the time.

Is difficult to name cons, but i would said that a couple more reports are needed. Anyway you have a complete API to develop the reports yourself, so no big deal.

Schoox has helped us with consistency in training. I like being able to get training material out to our entire company or certain departments. We can assign courses to individuals or to groups. We are able to track training and compliance courses to assure that our team is completing their courses.

My least favorite part of Schoox is the hierarchy set up. It is confusing to me and it carries over to the auto-assign rule for courses.

Thank you Shannon!

Schoox is one of the first systems that utilizes a drag and pull. This makes it easy to move content from your desktop to create courses. They also have a system that measures the KPI to demonstrate how effective your training actually is. Like other systems you can build a quiz internally, they do have a social media element, and a reward system so it's great for millennials and gen z's. I would highly recommend

Many of their elements are still kinda gimmicky like the KPI metric but regardless it's still cool. You need to look at your needs before you decide if this will work for you.

The functionality of the dashboard continuously improves. The learning tracking organizers completed courses quite well. Downloadable documents are also nice.

The search feature doesn't seem to be as effective as it should be. That may be a result of the organization I am with, but if this could be improved, I would like the product even more.

Form, function and ease of use.

No cons were added to this review

I love the student dashboard, I can get a snapshot view of student progress to see who may need some extra help.

The quiz program is a nice way to test basic conceptual understanding, would like to see a way to securely proctor exams that has a way to issue more complex questions than multiple choice, true/false, etc.

I like how easy it is to create tests and the ability to give out awards to top learners. SchooX also connects to HotSchedules nicely, so it's easy for staff to find.

The biggest thing I dislike about SchooX is the inability to receive notifications when someone completes a course.

I love this software. I think it's creative and easy to use. Training your team (and keeping them current with trainings) is a lot to handle - too much for many businesses. If you've ever come to the close of a year, only to realize that some of your team members haven't completed their required trainings, you may want to check out Schoox for your business training needs. Plus, it has great mobile features. Schoox helps you keep track of employee training and keeps your team rowing in the same direction.

Not much in the way of Cons. I really like this software. If your employees aren't tech savvy, or don't have access to a computer, implementation may be more challenging; but this software is most likely to be used in professional settings anyway - so that's not going to be an issue.

It has a lot of features, and really granular control over what is displayed, who can see it, etc. It keeps track of who has done what and how much time they spent doing it - so you can see if someone actually did what they were supposed to do. You can put up "courses" that have videos or other formats, and then quizzes afterwards. It's really a solid way to train staff.

The cost! It was already a bit expensive, but we really liked the features and couldn't find anything else as good, so we went for it. However they just hiked the prices a huge amount. So now we're going to drop it. Also, while there are a lot of features, the site's navigation is not very intuitive and you will end up hunting for things for a while when you need to do a certain action.

It was easy to deploy and integrate into SharePoint

For the cost, the software was hard to use and required authoring software

There were lots of extra features and the tool was trying to be innovative.

There was zero support when you needed help. Integration with Hotschedules was very glitchy and inaccurate. We constantly had functionality issues and there were frequent system outages.

Hi Sarah, we're so sorry to hear that your support and integration experience with one of our partners has been less than ideal. We would love to offer our support team's assistance in helping to solve your issue. Can you email support@schoox.com? We'll be on the lookout for it and ready to lend a hand! Our Chief Customer Officer (costas@schoox.com) will also be at your disposal and would be glad to discuss any issues you may have in more detail through a Zoom call.