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Stonly Logo

Cloud-based knowledge management and decision tree software

Last updated: October 2026

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Stonly Alternatives & Competitors (2026)

Top 8 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Cloud-based customer service platform for all sizes

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logo
LiveAgent
logo
Stonly

0.4

4.6

Value for money

4.2
15
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

4.6

Alerts/Escalation

4.6/5

Activity Dashboard

4.6/5

Access Controls/Permissions

4.5/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Freshdesk
logo
Stonly

0.2

4.4

Value for money

4.2
19
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.3

Functionality

4.6

Activity Dashboard

4.9/5

AI Summarization

4/5

AI Text-to-Speech

4/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Zoho CRM logo

Customer relationship management solution

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logo
Zoho CRM
logo
Stonly

0.1

4.3

Value for money

4.2
14
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.3

Functionality

4.6

Activity Dashboard

4.6/5

Access Controls/Permissions

4.4/5

Alerts/Escalation

4.4/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Stonly
4.2

Value for money

4.2
55
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.4

Functionality

4.6

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.5/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Zoho Desk logo

Cloud-based help desk for all business sizes

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Zoho Desk
logo
Stonly

0.3

4.5

Value for money

4.2
9
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.5

Functionality

4.6

Account Management

5/5

Analytics

5/5

Activity Dashboard

4.8/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

LiveChat logo

AI-based live chat for customer support and sales teams

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LiveChat
logo
Stonly

0.3

4.5

Value for money

4.2
25
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.5

Functionality

4.6

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

TeamSupport logo

Cloud-based B2B customer support platform with AI

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TeamSupport
logo
Stonly

0.2

4.4

Value for money

4.2
29
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.3

Functionality

4.6

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

JIRA Service Management logo

IT service platform for unified support

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logo
JIRA Service Management
logo
Stonly

0.1

4.3

Value for money

4.2
20
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.5

Functionality

4.6

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
Stonly

0.3

4.5

Value for money

4.2
24.17
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

4.6

Activity Tracking

5/5

AI/Machine Learning

4.6/5

AI Copilot

4.3/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Five9 logo

Cloud contact and call center software

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logo
Five9
logo
Stonly

0.2

4.0

Value for money

4.2
119
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.1

Functionality

4.6

Alerts/Notifications

4.2/5

AI Copilot

4/5

Alerts/Escalation

3.7/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

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Genesys Cloud CX
logo
Stonly

0.1

4.1

Value for money

4.2
75
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.2

Functionality

4.6

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

KnowledgeOwl logo

Knowledge base and documentation software

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logo
KnowledgeOwl
logo
Stonly

0.6

4.8

Value for money

4.2
100
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.8

Functionality

4.6

Archiving & Retention

5/5

Collaboration Tools

5/5

Access Controls/Permissions

4.8/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

livepro logo

Knowledge management system

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logo
livepro
logo
Stonly

0.6

4.8

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

4.6

API

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Hiver logo

The agentic omnichannel customer service platform.

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logo
Hiver
logo
Stonly

0.4

4.6

Value for money

4.2
25
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

4.6

API

5/5

Alerts/Escalation

4.3/5

Access Controls/Permissions

3.8/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Crisp logo

All-in-one multi-channel solution for customer messaging

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logo
Crisp
logo
Stonly

0.3

4.5

Value for money

4.2
45
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.4

Functionality

4.6

Appointment Scheduling

5/5

Audience Targeting

5/5

Automated Routing

5/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Gladly logo

Cloud-based customer service platform

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logo
Gladly
logo
Stonly

0.6

4.8

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.8

Functionality

4.6

AI/Machine Learning

5/5

API

5/5

Automatic Call Distribution

4.9/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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logo
Faveo Helpdesk
logo
Stonly

0.5

4.7

Value for money

4.2
14
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.3

Functionality

4.6

Email Management

4.5/5

Alerts/Escalation

4.4/5

Macros/Templated Responses

4.4/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Kustomer logo

Modern Customer Service Software For Customer-First Brands

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logo
Kustomer
logo
Stonly

0.2

4.4

Value for money

4.2
89
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

4.6

Activity Tracking

5/5

Automated Responses

5/5

Activity Dashboard

4.8/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Mayday logo

The intelligent knowledge base for customer care

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logo
Mayday
logo
Stonly

0.1

4.1

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.4

Functionality

4.6

Activity Tracking

5/5

Alerts/Notifications

5/5

Catalog Management

4.8/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5

Freshdesk Omni logo

Omnichannel customer support software

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logo
Freshdesk Omni
logo
Stonly

0.9

3.3

Value for money

4.2
29
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.8

3.8

Functionality

4.6

Alerts/Escalation

4.5/5

Activity Tracking

4/5

AI Copilot

1/5

Top Features

Customizable Branding

5/5

Catalog Management

4.8/5

Access Controls/Permissions

4.7/5