App comparison
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Observe.AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Conversation Intelligence Platform for Contact Centers
Observe.AI Alternatives & Competitors (2026)
Top 10 free alternatives
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
No pricing info
0.6
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
0.3
Value for money
Starting price
No pricing info
0.8
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Text Fields
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.3
Value for money
Starting price
No pricing info
0.9
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
No pricing info
0.9
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.2
Value for money
Starting price
No pricing info
0.7
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.3
Value for money
Starting price
No pricing info
0.7
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
0.1
Value for money
Starting price
No pricing info
0.9
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
0.3
Value for money
Starting price
No pricing info
0.6
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
No pricing info
0.6
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Capture, transcribe & analyze sales team calls & meetings
Value for money
Starting price
No pricing info
0.7
Functionality
Sales Reports
5/5
Event Triggered Actions
5/5
CRM
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create customer journey maps, personas & impact maps online
0.1
Value for money
Starting price
No pricing info
0.9
Functionality
Drag & Drop
5/5
User Research Analysis
5/5
User Journeys
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
0.1
Value for money
Starting price
No pricing info
0.8
Functionality
Visualization
5/5
Click Tracking
5/5
Real-Time Data
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
0.2
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Feedback Management
5/5
NPS of Customers
5/5
Heatmaps
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.4
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution for multi-location businesses
0.2
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Negative Feedback Management
5/5
Brand Tracking
5/5
Survey/Poll Management
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make every experience count.
0.2
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Weddings/Parties
N/A
Visitor Registration
N/A
Multi-Channel Data Collection
N/A
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
E-Commerce personalization suite
0.2
Value for money
Starting price
No pricing info
0.7
Functionality
A/B Testing
N/A
Recommendations
N/A
Account Based Marketing
N/A
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce optimization software for contact centers
4.5
Value for money
Starting price
No pricing info
0.6
Functionality
Inbound Call Center
N/A
On-Demand Recording
N/A
Built-in Course Authoring
N/A
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data finds purpose with Squirro
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Knowledge Base Management
5/5
Full Text Search
5/5
Document Management
5/5
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Feedback Text Categorizer
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Predictive Modeling
N/A
Taxonomy Classification
N/A
Dashboard
N/A
Top Features
Call Recording
4/5
Reporting/Analytics
3/5
Call Monitoring
3/5