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Top Rated Conversational AI Platform Software with Twilio communications platform - Page 2

Last updated: May 2026

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62 software options

Heyday logo

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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InfluxMD logo

Sales & marketing solution for healthcare professionals

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Influx MD is an all-in-one sales and marketing solution designed for healthcare professionals from solo, group or hospital medical programs, with a built-in CRM

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Engagely logo

World's Leading Conversational Customer Engagement Platform

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engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.

Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries

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Xenioo logo

Omnichannel virtual assistant platform

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Xenioo is an omnichannel chatbot platform that lets users create artificial intelligence (AI) powered virtual assistants to engage visitors and capture leads. The software includes a codeless drag-and-drop chat flow designer, preview functionality, debugging, multi-channel publishing, and more.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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VIVI logo

Conversational AI platform

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VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

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Dialogflow logo

AI-powered chatbots and conversational agents

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Dialogflow allows users to build AI-powered chatbots and conversational agents, with natural language understanding and intent recognition, text, and speech processing. It allows developers to design custom virtual agents for bots, applications, services, and devices.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

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LivePerson’s proprietary Conversational AI suite enables brands to detect consumer intents in real time, build chatbots to fulfill those intents at scale alongside human experts, and deploy these AI-powered engagements across the most popular messaging channels.

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Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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HCL BigFix AEX logo
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AI-driven Employee eXperience accelerating productivity

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It is a Generative AI-driven agent assist solution that offers intelligent self-service support, comprehends employee requests.

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KLoBot logo
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A Legal DIY Chatbot Builder Platform powered by GenAI!

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KLoBot is a DIY “no-code” Legal Chatbot Builder platform exclusively designed for law firms and general counsels to rapidly create chatbots.

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Comm100 AI Agent logo
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The AI Agent That Engages and Supports Like a Human

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Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

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Conversational AI Platform logo
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Cloud-based chatbot and voicebot builder

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Unified AI platform for voice and text communication across all channels

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Meera logo
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Text messaging AI automation software

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Meera is an A.I. Driven text messaging automation software solution. The platform offers users a human sounding AI that can emulate human conversations at scale & helps businesses grow by enhancing their marketing, sales and service processes.

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ChatGenius logo
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AI-powered Meta Messenger automation platform

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ChatGenius is an AI-powered Meta Messenger bot that automates conversations across Facebook and Instagram. The platform features GPT-5 technology, sentiment analysis, and supports thirteen languages with automatic detection, while offering integrated booking capabilities and team collaboration tools for managing customer interactions.

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Callab AI logo
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AI call management for businesses in the UAE

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Callab AI provides AI-powered call management solutions for businesses in the UAE. The platform features human-like voice agents that handle inbound and outbound calls, complete with post-call analysis, data extraction capabilities, and batch calling functionality. It supports various Arabic dialects and integrates with existing CRM systems, making it suitable for healthcare, real estate, debt collection, and contact center applications.

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

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Relish AI is your 24/7 AI powered shopping assistant for your Shopify E-commerce store- ready to help visitors and customers find the right products, engage them when you are not available, and handle all areas of support from tracking to returns. It works even while you are asleep !

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ContactSwing logo
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AI Voice Agent that Thinks Like You and Speaks Like You

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ContactSwing is an AI voice agent that makes and answers calls like a human, providing a no-code AI calling solution for sales, operations, and customer support. It offers an AI voice receptionist, AI sales call assistant, AI HR solutions, and AI customer service, helping businesses increase lead capture, reduce response times, and automate routine tasks.

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Retell AI logo
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AI voice agent platform for phone automation

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Retell AI is an artificial intelligence voice agent platform designed for phone call automation. The platform features real-time conversational capabilities with low-latency speech recognition, enabling natural phone interactions for customer support, lead qualification, and receptionist functions. It includes call transfer functionality, appointment booking, knowledge base integration, and batch calling capabilities with branded caller identification and verified phone numbers.

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Kyroa logo
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AI guest communication for independent hotels

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Kyroa is an AI concierge platform for independent and boutique hotels to manage guest communications 24/7. It features an embeddable chat widget for automated responses, booking intent capture, and routing conversations to staff. Kyroa includes a custom knowledge base trained on property-specific details, specialized AI agents for departments, and a dashboard for tracking guest interactions.

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