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Bill.com

Bill.com makes business payments simple, fast, and secure

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Bill.com Pricing, Features, Reviews and Alternatives

Bill.com product overview

What is Bill.com?

Get paid up to 3x faster with an automated accounts receivable solution. Send recurring electronic invoices to customers, accept flat-rate ACH payments, and track invoice payment status. Send automatic payment reminders and overdue notices to keep customers prompt. Sync seamlessly with QuickBooks, Xero, Sage Intacct, and NetSuite for simpler data entry, improved accuracy, and faster account reconciliation. Manage everything across devices with the award-winning app for iOS and Android.

Key benefits of using Bill.com

Accounts Payable:
Business bill pay hassles are a thing of the past with Bill.com. Scan, fax or email your bills, contracts, etc. to Bill.com where accounts payable automation makes it faster and easier to find whatever you're looking for in the cloud. It matches your bills with the correct purchase orders, contracts, etc. and keeps everything handy for one-click access anywhere, anytime.

It records the payment due dates, revises your cash flow projection graph, and sends email notices to the right approvers. With user specific permissions, it shows each user the bills and paperwork they need to see and won’t let them forget when there's a bill to review. Store check related contracts to see details before you pay ensuring associated records are never more than a click away.

Bill.com prints and mails the checks or pays electronically on the day you set. You receive an email when each payment clears, and your bank account and accounting software update automatically when you sync. Business bill pay with Bill.com- it's the fastest, easiest path to accounts payable automation.

Accounts Receivable:
Get your money twice as fast with Bill.com’s Accounts Receivable solution. The power of online billing with Bill.com Accounts Receivable solution relieves you from the hassle of mailing your invoices, via email or the Post Office, eliminating your need for printing, postage and mailing.

Bill.com reminds your customers before payment is due, and follows up when payments is overdue with an automatic series of scheduled and modifiable messages.

Online invoicing with Bill.com allows you insight into your customer’s interaction with your invoice from the moment they view it online. Allowing you to track if they received, approved or paid it, including scheduled payments. With Bill.com, customers are able to comment and ask questions on the same screen as their bill, which automatically creates a notification for you and stores the conversation permanently. These features combined eliminate time lost due to questions regarding the invoice.

Give your customers a choice of ways to pay online, via credit card, PayPal, direct from their bank, even auto-pay so paying you is easier and more convenient than ever. As your receive checks and online payments, Bill.com makes your deposits for you, and updates your accounting program when you sync. Simplify your receivables management with Bill.com’s Accounts Receivable worry-free online invoicing.

Cash Flow Management:
The cloud-powered cash flow management feature by Bill.com gives you precision control your cash flow It's far more accurate and powerful than any spreadsheet - and you never have to reconstruct it because it's up to date- always, automatically.

Easily view the next three months of inflows, outflows, and balances in line graph form securely any time and from anywhere in our cloud. You’ll have point-and-click power to move your working capital around in time, allowing you to see potential problems up to 12 weeks ahead. You can select any segment of the graph to see all your outflows and inflows for the period and adjust the receivable dates to be realistic; then, modify the payment timings to visualize alternate solutions. When your graph looks the way you want, simply click to have Bill.com transfer the cash or push out the date for automatically paying an invoice. Bill.com’s Cash flow management solution is a partner in planning and controlling the cash flow for you business, executing your strategy so you can spend time focusing on other important business objectives.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars
In Person
Documentation

Bill.com pricing information

Value for money

3.9

/5

384

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Bill.com features

Functionality

4.0

/5

384

Total features

78

8 categories

Most valued features by users

Activity Dashboard
API
Third Party Integrations
Compliance Management
Data Import/Export
Alerts/Notifications
Billing & Invoicing
Multi-Currency

Bill.com users reviews

Overall Rating

4.1

/5

384

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.03/10
Rating distribution

5

4

3

2

1

201

105

32

16

30

Pros
This software has been great for our business. We use it on a weekly basis and it is very user friendly.

BS

Becky S.

I have many AP platforms for Account Payable processing so far this is the best solution. My favorite features are.

AR

Anonymous Reviewer

Ease of use entering bills and it syncs with Quickbooks. Also the Customer Service was excellent and very knowledgeable.

PH

Patti H.

Cons
Poorly constructed releases of software/platform updates. Lack of customization for multinational businesses.

FM

Fred M.

Bill.com has failed on so many levels I am shocked that the people running the place are able to even get out of bed in the morning, let alone operated a sophisticated billing company.

AR

Anonymous Reviewer

Very frustrated after 2 hours and 2 diff chat sessions and now have to wait till next week to talk to someone - cant believe there are NO OPTIONS to talk to a real person.
AvatarImg

Steve S.

Overall Rating

Easy but lacks Customer Service

Reviewed 8 months ago

Transcript

Natalie: Hi, I'm Natalie. I'm an office coordinator. I give Bill.com a five out of five. For more reviews...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bill.com is THE BEST software for managing accounts payable!

Reviewed 4 years ago

No mailing invoices/checks! The software prints the first page of the invoice on the bottom two stubs of the check. You can also pay your vendors electronically with a simple invite email AND the system emails your vendors to let them know payment is on the way!

Pros

I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)

Cons

No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Accounts Payable Software

Reviewed 2 years ago

Overall, great software for managing accounts payable. There are all kinds of dashboards where you can see the status of your payables on one screen which is convenient. Also, the reporting features are great. Very easy to pay company bills. Would definitely recommend to small/midsize business.

Pros

This is a great solution for processing accounts payable in a small/mid-size business. Bill.com has approval workflows which makes it easy to control your payables and avoid fraud. It is super easy to pay bills with a few clicks. The company takes care of all check mailing and ACH processing. Also, vendors can see the status of their payment easily which is convenient and saves you time answering payment status requests from vendors.

Cons

The company recently implemented a new interface which is confusing at times. Also, now screens load very slowly with the new features that they implemented. Also, there is no option to switch back to the old interface which I prefer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use between different departments

Reviewed 16 days ago

The experience has been great for our organization - even for team members that think tracking payments can be overwhelming, we couldn't do it without Bill.com! Best way to keep everyone organized, including specific departments and the accounting team.

Pros

This software program is great - our accounting team can easily put invoices through by vendor, and assign invoices to specific members of our team to approve them - the note section and GL selections are great! The tracking by vendors is easy to see payment deadlines, credit memos, and the status of the invoice. I particularly love logging in and only seeing bill approvals I need to confirm that day - very user-friendly!

Cons

The search section can be a bit confusing sometimes to find the vendor, and if you approve a bill by mistake, it's a bit difficult to undo.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Bill.com review

Reviewed 20 days ago

Bill.com solved a problem for us needing AP software but after 2 years we found that there were much better products out there for a fraction of the price of bill.com.

Pros

The ease of use for the inbox and being able to break apart multiple invoices in one document.

Cons

There is no customer service phone number, only chat or email. All problems I had were tremendously annoying to have to try and type out. The last big change to the platform took away security approval features. I was able to cut checks with no documentation which is not a good feature to have.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great savings for business invoicing.

Reviewed a month ago
Pros

Super easy to use. They've made it simple to keep track of open invoices and due dates with reminders.

Cons

Other platforms allow you to pay on invoices with a CC, via ACH free of fees/charges. If Bill.com would eliminate its fees for using CCs, I see 5 stars in its future.

Vendor response

Many thanks for your review, Oscar! Glad to hear you are enjoying our product! We will be sure to share your feedback regarding CC processing fees with our Product team!

Bill.com FAQs and common questions

Q. What type of pricing plans does Bill.com offer?

Bill.com has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Bill.com?

Bill.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Bill.com support?

Bill.com supports the following languages:
English


Q. Does Bill.com support mobile devices?

Bill.com supports the following devices:
Android, iPad, iPhone


Q. Does Bill.com offer an API?

Yes, Bill.com has an API available for use.


Q. What other apps does Bill.com integrate with?

Bill.com integrates with the following applications:
PayPal, Hubdoc, Sage Intacct, QuickBooks Online Advanced, Expensify, FreshBooks, NetSuite, Earth Class Mail, Salesforce Sales Cloud, Emburse Tallie, Quickbooks Online, Xero


Q. What level of support does Bill.com offer?

Bill.com offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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