Spendesk Reviews

Pros
100% control over all teams and their spendings Easy to use via app or directly on the platform Streamlining of Cash-out Customization of fields for export incl. cost center logic

Cons
Missing export file with images for German accounting software Datev

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability - The accounting integration (in Germany) was easy and straightforward - Great approval flows - It's possible to set up multiple teams & entities, modeling complex organizational structures

Cons
- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance - Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital - Currency conversion charges are quite high

Rating breakdown

Likelihood to recommend: 10/10

Pros
This is cliche, but the software just works. I really appreciate how fast it is to do all the tasks I need to do, and it really helps get my colleagues on board when it doesn't take up much of their time to upload receipts.

Cons
It is not very obvious how to have a card that can be charged multiple times, but only as a single overall process. An example is any service which takes a deposit, then final charge once manufacture is complete. This would be one purchase request and therefore one spendesk card, but needs to allow multiple individual charges to occur. The "solution" is a subscription, but then you have to remember to cancel it or the money is reserved on the card forever.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Best customer support <3 Very smooth and user-friendly design Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation.

Cons
Cannot be used with existing corporate cards.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow.

Cons
I want to use it for all my subsidiaries OCR please ? A dedicated email than I can use to forward my receipts directly to the solution would be great too

Rating breakdown

Likelihood to recommend: 10/10

Pros
Having credit card as main payment method for our online providers was a mess. Spendesk gave us absolut control about our expenses, reporting and more over... authmatization! Never more share credit card data to employees.

Cons
Spendesk should have been live 5 ago to avoid past problems :)

Rating breakdown

Likelihood to recommend: 10/10

Pros
I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

Cons
If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

Cons
It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Rating breakdown

Likelihood to recommend: 9/10

Pros
issue 1 card per subscription with budgets autonomy given to the other guys in my teams -> they can do the purchases themselves and I can use the customized approval flow to delegate the validation

Cons
I am the one not putting my invoices on the platform now and my accountant knows exactly that this is not on one of my employees' side

Rating breakdown

Likelihood to recommend: 9/10

Pros
The fact that i can scan my receipts and upload them directly from the phone. Having a Visa credit card that links directly to the app and i don't have to use my personal one.

Cons
There are too many approvals needed for every single operation

Rating breakdown

Likelihood to recommend: 8/10

Pros
I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!

Cons
literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month!

Cons
I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Every expense incurred by the team can be sent for approval, approved, and sent to the vendor instantly.

Cons
Certain vendors decline prepaid virtual cards, meaning it's back to the old hunting down the company card game.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Intuitive, practical, incredible support.

Cons
Chatbot is always displayed even if I don't need help

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to implement Time credit Great monitoring

Cons
Could be cheaper purple color ;-)

Rating breakdown

Likelihood to recommend: 9/10

Pros
Being able to automatically pay for work spendings through spendesk without having to use my own money or wait for my expenses to be refunded by my company.

Cons
Nothing, maybe make it possible to copy the card number.

Rating breakdown

Likelihood to recommend: 10/10

Pros
If you work in a company where trust rings the bell for your boss you have use this tool, it's so easy and powerful. Everyone can be autonomous when travelling or need to buy any good need for his job.

Cons
Maybe the UI with soft colors is not easy enough to understand for blind colors people leike me, bigger icon shoud be a good idea

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Easy to use - Intuitive - Easy to manage user accesses and spending policies, to avoid creating complex procedures - Easy to upload receipts (email address for automatic matching of invoices, native app for pictures etc.) - can integrate with accounting All in all I think spendesk allows us to gain time and control over many administrative tasks, enabling us to focus more on our business.

Cons
- Sometimes the plastic cards fail without any reason at some shops, this is a problem because it blocks us to buy things when we need them the most (ie at the cashier of a shop). But the CS team helps fairly quickly and solves the issue.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app.

Cons
The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Super easy to create/use/approve virtual cards for online expenses

Cons
It would be amazing if it could be combined with a forex solution, à la Revolut

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use and speed of customer support response and help

Cons
Sometimes the cards take a few minutes to load. Also the log out time is very quick meaning you can't stay logged in to your account throughout the day.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Very easy to use, compact and clearly presented. Also, each member invited instantly gets the idea how to use it.

Cons
I would prefer the option to produce virtual credit cards for entire teams w/o having to define the supplier. That way the teams would really be enabled to determine on how to spend e.g. their team budgets w/o having to apply for a card for every single purchase.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices.

Cons
Would maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Easy way to manage all the payments, you can change your cards like a pro.

Cons
Sometimes I need to change the amount credit allowed in a card, but once it's created, you can't change it.

Rating breakdown

Likelihood to recommend: 9/10

Pros
- expense cards for recurring payments - OCR to recognise receipts - configurable approval workflows (with auto-approval if under specified amount) - VAT support - mobile app - visibility on back payments

Cons
- not enough visibility with spending per per category / missing analytics dashboard

Rating breakdown

Likelihood to recommend: 9/10