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Spendesk

Smart, trackable spending at work. From Approvals to Zen.

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(5)

Spendesk Reviews

Overall rating

4.8

/5

208

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10

Reviews by rating

Pros and cons

Spendesk customer support is one of the best I have seen. Very friendly and available at any time to help you.
Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability.
Simplicity is the key to brilliance and Spendesk is very easy.
It is not very obvious how to have a card that can be charged multiple times, but only as a single overall process.
Spendesk should have been live 5 ago to avoid past problems.
Not enough visibility with spending per per category / missing analytics dashboard.
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208 reviews

Recommended

MW
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Matthew W.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very nearly perfection, but I have a use case not handled well

Reviewed 4 years ago
Pros

This is cliche, but the software just works. I really appreciate how fast it is to do all the tasks I need to do, and it really helps get my colleagues on board when it doesn't take up much of their time to upload receipts.

Cons

It is not very obvious how to have a card that can be charged multiple times, but only as a single overall process. An example is any service which takes a deposit, then final charge once manufacture is complete. This would be one purchase request and therefore one spendesk card, but needs to allow multiple individual charges to occur. The "solution" is a subscription, but then you have to remember to cancel it or the money is reserved on the card forever.

Vendor response

Thank you Matthew for your interesting review. If you need any help with Spendesk, don't hesitate to contact our support or customer success teams!

NG
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Nicolas G.

E-Learning, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have been one of the first customer of Spendesk, saved me a lot of time and mistakes

Reviewed 5 years ago

Time saving, seamless approval workflow, team management, Xero integration

Pros

Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow.

Cons

I want to use it for all my subsidiaries OCR please ? A dedicated email than I can use to forward my receipts directly to the solution would be great too

Vendor response

Thank you Nicolas for this review! We will get in touch with you to make sure that all your subsidiaries can use Spendesk.

AR
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Verified reviewer

Marketing and Advertising, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Spendesk, just ok

Reviewed 9 months ago
Pros

It gets the job done and is usually reliable

Cons

It only gets the job done, missing some bells/whistles/features to make it better for users

KO
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Ken O.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy to recommend

Reviewed 4 years ago
Pros

I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

Cons

If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

Vendor response

Thank you so much Ken for your amazing review! We are working right now in decreasing the time of the plastic card delivery and the contactless card is on its way. Stay tuned... ;-)

PT
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Pauline T.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely amazing tool to manage you team spendings

Reviewed 7 years ago

We implemented Spendesk as soon as we heard from them for my compan Hivy. Hivy is a Saas helping Office Managers to answer every employee needs. What was the problem I was facing at Hivy? Well few corporate cards, not enough agility in the team when we needed to buy stuff online. Spendesk was the perfect tool to make my team move faster. I used Spendesk's product since the beginning - I love the fact that each time I have a question on the product, they quickly get back to me and do whatever is needed to solve my problem. That's what I call customer support :)

Pros

Best customer support <3 Very smooth and user-friendly design Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation.

Cons

Cannot be used with existing corporate cards.

Vendor response

Merci Pauline :)

xg
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xavi g.

Sports, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy and amazing finance administration tool

Reviewed 4 years ago
Pros

The fact that i can scan my receipts and upload them directly from the phone. Having a Visa credit card that links directly to the app and i don't have to use my personal one.

Cons

There are too many approvals needed for every single operation

Vendor response

Thank you Xavi for your nice review. Concerning the number of approvals, it might come from the expense policy of your company. Feel free to contact our success team if you have any question about the use of Spendesk.

TL
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Thibault L.

Internet, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Manages accounting better than other pieces of software!

Reviewed 4 years ago
Pros

Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month!

Cons

I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time!

JC
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Jonathan C.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Never be stuck waiting for the company card

Reviewed 4 years ago

Easy to use, super efficient, and keeps everything tidy (approval requests are logged, receipts can be attached to each expense, cards are issued for a specific vendor and with a maximum payment limit).

Pros

Every expense incurred by the team can be sent for approval, approved, and sent to the vendor instantly.

Cons

Certain vendors decline prepaid virtual cards, meaning it's back to the old hunting down the company card game.

Vendor response

Thank you so much Jonathan for your great review. We are indeed aware that some vendors do not accept our virtual cards. But we are looking to end this issue shortly. Have a nice day!

RT
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Rene T.

Information Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SaaS business review

Reviewed a year ago

Positive, as said gives me a quick overview. the team with access, can also easy upload expenses and i can approved

Pros

Easy to use, use friendly, gives you quickly overview and control of spending's

Cons

For now not sure, as we are growing and implement new ERP system, so maybe in the future we could have

AR
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Verified reviewer

Human Resources, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great solution

Reviewed 5 years ago
Pros

Easy way to manage all the payments, you can change your cards like a pro.

Cons

Sometimes I need to change the amount credit allowed in a card, but once it's created, you can't change it.

Vendor response

Thank you for your review.

AC
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Anne Caroline C.

Apparel & Fashion, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool to save time and increase expense monitoring!

Reviewed 5 years ago

Great tool to monitor credit card expenses, collect receipts and facilitate accounting booking!! Users and accounting team are found of this tool in our company since it has been implemented

Pros

Easy to implement Time credit Great monitoring

Cons

Could be cheaper purple color ;-)

Vendor response

Thank you for your kind review Anne-Caroline!

FD
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Fabien D.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome to simplify expenses

Reviewed 4 years ago
Pros

Super easy to create/use/approve virtual cards for online expenses

Cons

It would be amazing if it could be combined with a forex solution, à la Revolut

Vendor response

Thank you Fabien for your great review! We're glad to count Myriad Group as one of our customers and simplify your company expenses.

TK
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Thomas K.

Real Estate, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great help in everyday work

Reviewed 4 years ago

Spendesk helps us keeping track of budgets and enables our employees to responsibly purchase what they need for their work - and that in a very efficient way.

Pros

Very easy to use, compact and clearly presented. Also, each member invited instantly gets the idea how to use it.

Cons

I would prefer the option to produce virtual credit cards for entire teams w/o having to define the supplier. That way the teams would really be enabled to determine on how to spend e.g. their team budgets w/o having to apply for a card for every single purchase.

Vendor response

Thank you Thomas for taking the time to give us this nice review!

AR
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Verified reviewer

Food & Beverages, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spendesk Review by a client

Reviewed 6 months ago

I am really happy to be able to use such a tool in our day to day operations

Pros

Tool makes it extremely easy to pay our monthly subscriptions for other tools we are using to operate our business and we don't have to deal with those processes

Cons

If you get different amounts every month for different subscriptions; you would have to get the amount approved by the approvers which could be a disadvantage since payment doesn't go through if that's the case

CT
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Clemens T.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solved our problem with missing receipts

Reviewed 3 years ago

It is a great tool to manage expenses of your colleagues and providing them with budget without missing a receipt.

Pros

-No missing receipts anymore -Easy management of expenses -Easy management of subscribtions -Virtual credit-cards for purchases

Cons

-Seems to have different functionality on app and on the web app which can be confusing in the beginning.

Vendor response

Thanks so much for your review Clemens. We're glad you're catching all those receipts! - The Spendesk team

DL
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Daniella L.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loving Spendesk!

Reviewed a year ago
Pros

Spendesk has a strong UX, making their software a breeze to use. In a couple clicks, I can submit requests for reimbursement, add my receipts, get a virtual card, etc. I love how simple the platform is. It makes my job a lot easier!

Cons

I can't say there's anything I dislike about the software. It meets all my needs and more.

AC
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André C.

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Surprisingly helpful and efficient

Reviewed 4 years ago

Spendesk allowed WeTek to manage all the paperwork related to its employees T&E, using a more efficient and correct approach. We've also improved the flexibility regarding one-off online purchases and regular subscriptions. Expenses management became simpler and its platform is very intuitive. A very good experience and I would definitely recommend it.

Pros

Automatic supplier identification and the ability to invoice the amount of documents uploaded. The user reminder feature is very useful, as well as its reports.

Cons

It would be interesting to be able to select the expiration date of the issued credit cards. Also, physical credit cards should somehow enforce company spending policies.

Vendor response

Thank you André for your amazing review! We're really glad to help you and all teams at WeTek dealing with spending management.

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Joshua N.

Computer Software, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Forget updloading receipts, just take a pic

Reviewed 5 years ago

Simplicity with a potential to be too good to be true

Pros

As a sales manager, I travel all the time, and a week of tickets can be a real pain to upload on any platform regardless of its friendlyness. What I love about spendesk is that you just got to take a picture of the payment, by the time you receive the printed ticked you usually have received the nofitifcation in your mobile. The next level would be to just forget the receipts.

Cons

I need a defult for my expenses, as they usually revolve around the same possibilities, so that whenever i had to change anything, i could just modify the default option.

Vendor response

Thank you Joshua for your very interesting review. We will take into account your needs to improve your use of Spendesk!

SM
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Sasha M.

Internet, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed a year ago

My experience has been very satisfactory.

Pros

The tool is very easy to use; the drag and drop functionality is very convenient. The alerts to know when to upload an invoice are very helpful.

Cons

Nothing so far; but it is true that I am a basic user (maybe the accounting team would have more feedback to give).

CL
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Catherine L.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Drivy - Catherine La Branche-Chabo

Reviewed 7 years ago

Use both online card and plastic card. Both are very useful to me. It allows me to stop using the usual Business MasterCard.

Pros

Super easy to use, save us a lot of time, hurray for the copy-paste option! Just really convenient to clic on a button when I've reached the limit of spending.

Cons

No cons were added to this review

Vendor response

Thank you Catherine for spending time on giving us this great review!

PL
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Philip L.

E-Learning, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product!

Reviewed 4 years ago
Pros

I am using the software for all my travel expenses. I do not work in finance, so I do not have much insight on the usability for the company overall but as an individual, Spendesk makes it extremely easy to manage my expenses. The App helps to keep everything organised while on the road.

Cons

I have no complaints about the software. Again, I do not manage the finances for the company but for me personally, there are no cons.

Vendor response

Thank you so much Philip for your nice review. If you need any assistance while traveling, do not hesitate to contact our support team and we'll be glad to help!

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Laure A.

Internet, 11-50 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Such an easy way to handle my expenses at work

Reviewed 5 years ago
Pros

I love how quickly I understood the product. I didn't even need to be onboarded: everything felt very intuitive, very early on. Whenever I need to make a business expense, I don't even have to think about it twice, Spendesk makes it a breeze.

Cons

There's really little to dislike! It sometimes (but rarely) doesn't work on all payment systems but I know they're working on that.

Vendor response

Thank you so much Laure for your great review !

ST
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Suzanne T.

Marketing and Advertising, 11-50 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy to use!

Reviewed 4 years ago

It's super user-friendly and efficient :)

Pros

I travel a lot for work and love that I can use the app at any moment and upload directly my invoices to the app, very user-friendly

Cons

Sometimes the app takes a bit to load the images, but it usually solves with a few minutes

Vendor response

Thank you Suzanne for your great review. We're happy to help you spending while on-the-go!

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Roxana Georgiana I.

Information Technology and Services, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easiest way to track spending

Reviewed 8 months ago
Pros

I used this app on a business trip and it helped me to track the spendings. The app is intuitive and with a nice design, I liked that I didn’t used my own money because the company card was added to the app.

Cons

Seems that there are no analytics available on the app, but overall I have a good impression.

CM
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Camille M.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome tool, giving a lot of freedom (and control at the same time) to many teams!

Reviewed 4 years ago
Pros

Super easy to use Super smart, they thought of all the annoying details you go through when invoicing, pay, or have small orders. Save so much time! Fun emails, makes you commit and wanna use the tool!

Cons

I have nothing to say as a cons, really.

Vendor response

Thank you so much Camille for taking the time to give us such a kind review!