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Exponent Case Management Logo

Information systems for social change.

Table of Contents

Exponent Case Management - 2026 Pricing, Features, Reviews & Alternatives

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Exponent Case Management overview

What is Exponent Case Management?

Exponent Case Management is designed to help mid-to large human services organizations and nonprofits drive radically better social change through the power of data.

Exponent Case Management is a cloud-based case management solution which assists program managers and agency leaders with intake assessment and service tracking. Its key features include records management, outcome reporting, referral tracking, compliance and incident tracking.

The application comes with a module which enables case workers to collect data and manage metrics for different programs. Managers can use this system to identify outcomes, set goals for clients and track and assess client progress. With the record management feature, teams can monitor a client’s participation in a program and link client records to case records.

Exponent Case Management includes tailored intake forms which allow team members to capture assessment data for client and case records. Staff can record external and internal referrals, send emails to referral recipient organizations and request updates through a secure portal. A drag-and-drop interface lets users create custom reports which connect outcomes to client indicators.

Key benefits of using Exponent Case Management

• Exponent Case Management is a cloud-based case management platform designed to drive radically better impact for nonprofits and human service organizations.

• ECM offers a full suite of configurable tools that are ideal for case workers, program managers, and agency leaders alike. The application is a fully-featured, customizable platform with intake, assessment, service tracking, case records, outcomes and performance reporting, compliance reporting, referral tracking, and so much more.

• Thoughtfully-designed for general case management, data collection & data management for all types of programs including employment services, homeless management, youth & family services, developmental disability services, grants management, volunteer management, senior services, behavioral health/mental services and collaboratives.

• Experience unparalleled security and scalability. Built on the world-class Salesforce platform, ECM offers best-in-class infrastructure so you can rest assured and support your entire organization from volunteer management, fundraising, and even HR!

• Vertical specific domain templates, updated and added each year to get workforce development, homeless service programs and other organizations up and running quickly.

• Mobile access 24/7 so you can access your client data, any place, any time.

• Built-in ECM outcomes manager, Salesforce reports and dashboards, Einstein predictive analytics and Tableau analytics service provide reporting capabilities. Exportable charts and graphs, compliance adherence and performance management leverage real time data.

Starting price

240per user /
per year

Alternatives

with better value for money

Exponent Case Management’s user interface

Ease of use rating:

Exponent Case Management reviews

Overall rating

4.8

/5

14

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

11

3

0

0

0

Pros
“The process is intuitive and straightforward. I'm happy when our instructors are happy.”
JZ

Jared Z.

Database Admin & Analyst

“We discussed this with the Exponent team, and they immediately jumped in to help us craft a re-integration strategy, with terrific support from their management and development teams.”
RW

Rick W.

Director of Organizational Impact

“Fully customizable, excellent customer service, responsive to needs, lightning vs. classic views, value for cost is unbelievably good.”
JD

Julia D.

Director of Resident Services

Cons
“Runs very slow (especially in lightning view), Salesforce functions are not intuitive, pulling reports was very difficult at first.”
JD

Julia D.

Director of Resident Services

“We were looking to implement a case mgt system for all our social workers handling foster, adoption, crisis pregnancy , hostel and child care residential services.”
HR

Helene R.

Director - Deputy COO

Who uses Exponent Case Management?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Civic & Social Organization
Education Management
Mental Health Care

Use cases

- Not enough reviews
-
-
-
-
-

Exponent Case Management's key features

Most critical features, based on insights from Exponent Case Management users:

Case management
Time tracking
Billing & invoicing
Reporting & statistics
Data import/export
Access controls/permissions

All Exponent Case Management features

Features rating:

Workflow management
Client management
Case notes
Volunteer management
Progress tracking
Progress reports
Program management
Multi-Location
Mobile access
Membership management
Member database
HIPAA compliant
Grant management
Goal setting/tracking
Fundraising management
Forms management
For nonprofits
Event scheduling
Event management
Employee management
Email management
Communication management
Training management
Third-Party integrations
Task scheduling
Task management
SSL security
Self service portal
Scheduling
Role-Based permissions
Reporting/Analytics
Reminders
Registration management
Referral tracking
Referral management
Recurring/Subscription billing
Records management
Real-Time reporting
Real-Time analytics
Project time tracking
Committee management
Collaboration tools
Client portal
Child Welfare Management
Certification & licensing
Campaign management
Calendar management
Attendance management
Assessment management
Appointment management
API
Alerts/Notifications
Alerts/Escalation
Administrative Reporting
Ad hoc reporting
Activity tracking
Activity dashboard
Accounting integration
Email alerts
Electronic signature
Electronic payments
Dues management
Donor management
Document templates
Document storage
Document management
Dashboard creation
Customizable templates
Customizable reports
Customizable forms
Customizable fields
Customizable branding
CRM
Credit card processing
Contact management
Contact database
Compliance management

Exponent Case Management alternatives

Exponent Case Management logo

Starting from

240

/user

Per year

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Features
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Exponent Case Management pricing

Value for money rating:

Starting from

240

/user

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Exponent Case Management price and value

Value for money rating:

To see what individual users think of Exponent Case Management's price and value, check out the review snippets below.

“The process is intuitive and straightforward. I'm happy when our instructors are happy.”
JZ

Jared Z.

Database Admin & Analyst

“We discussed this with the Exponent team, and they immediately jumped in to help us craft a re-integration strategy, with terrific support from their management and development teams.”
RW

Rick W.

Director of Organizational Impact

Exponent Case Management support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Email/Help Desk
Chat
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

Exponent Case Management FAQs

Q. What type of pricing plans does Exponent Case Management offer?

Exponent Case Management has the following pricing plans:
Starting from: $240.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Exponent Case Management?

Exponent Case Management has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Exponent Case Management support?

Exponent Case Management supports the following languages:
English


Q. Does Exponent Case Management support mobile devices?

Exponent Case Management supports the following devices:
Android, iPad, iPhone


Q. Does Exponent Case Management offer an API?

Yes, Exponent Case Management has an API available for use.


Q. What other apps does Exponent Case Management integrate with?

Exponent Case Management integrates with the following applications:
Microsoft SQL Server, Microsoft Outlook, Zapier, Gmail, Salesforce.org Nonprofit Cloud, Box, Boomi, NetSuite, Salesforce Sales Cloud, Tableau, Workato, Google Calendar, Salesforce Platform


Q. What level of support does Exponent Case Management offer?

Exponent Case Management offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, Chat, FAQs/Forum

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