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Public Works Software with Self Service Portal (2026)

Last updated: April 2026

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Public Works Software Key Features

    Based on 112 user opinions, we identified 6 features that are important for any product in Public Works Software

  • Work Order Management

    Creating, assign, and track jobs and/or tasks for work orders

    Average user rating

    4.4

  • Geographic Maps

    Visualize locations on a map

    Average user rating

    4.7

  • Mobile Access

    Access software remotely via mobile devices

    Average user rating

    4.1

  • Asset Tracking

    Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

    Average user rating

    4.4

  • Alerts/Notifications

    Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

    Average user rating

    4.7

  • Reporting & Statistics

    Collection, analysis & representation of numerical data and generation of reports to understand various patterns

    Average user rating

    4.5
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31 software options

Jotform logo

Cloud-based form builder tool for digital forms.

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Revolutionize public works with Jotform. Automate forms, enhance collaboration and ensure data security for greater efficiency.

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Asset operations management software for businesses

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UpKeep is an asset operations management solution combining CMMS, EAM, and APM. It is designed for maintenance, reliability and operations teams and allows users to manage their team, assign work orders, sync devices, and more.

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NEOGOV logo

Cloud-based human resources management platform

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NEOGOV provides an integrated HR platform specifically designed for public sector agencies. The system streamlines recruitment, onboarding, performance management, and policy administration through a customizable interface built on government best practices. NEOGOV's comprehensive suite supports the entire employee lifecycle while addressing common challenges faced by government HR professionals, including compliance requirements and document management.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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BigChange logo

BigChange is the complete Job Management Platform.

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BigChange is the complete Job Management Platform, helping companies to plan, manage, schedule & track public works in one simple to use, easy to integrate, cloud-based platform.

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eWorkOrders CMMS logo

Computerized maintenance management system (CMMS)

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eWorkOrders CMMS is a powerful, but easy-to-use maintenance management solution that helps utilities and municipalities manage business workflows and assets. Easily create, view and manage open work orders, maintenance schedules and tasks, to stay updated and on track.

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BOSS811 logo

BOSS811 - A Cloud based One Call Ticket Management Solution

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BOSS811 is Cloud based One Call Ticket Management Solution for the Damage Prevention Industry. BOSS811 increases efficiency, reduces cost, is easy to use, and enables Public Works manage excavation requests. BOSS Solutions also provides an award winning Help Desk Software solution.

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GovPilot logo

e-Government management solution

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GovPilot is an e-government management solution designed to help government organizations streamline and manage their operations with workflow automation, reporting and analytics, constituent engagement tools, and more. Tablet and smartphone apps allow users to access and manage data on-the-go.

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Q Ware CMMS logo

Maintain Excellence

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Q Ware CMMS is a simple, easy-to-use, and affordable web-based facility maintenance management application.

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SmartGov logo

Cloud-based tracking and management of government processes

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SmartGov simplifies permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in a single information hub.

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Asset Infinity logo

Cloud-based Asset Management & Tracking Software

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Asset Infinity is a cloud based asset management & tracking tool to manage all types of assets and keep a record of all maintenance activities and asset procession throughout their lifetime. Asset Infinity is for businesses in manufacturing, sports, hospitality, & education, with native mobile apps.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

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Zuper logo

Cloud-based field service management solution

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Zuper’s Public Works Management Software helps government agencies and municipalities optimize asset tracking, facility maintenance, and workforce management. The platform automates work order creation, ensuring prompt scheduling of repairs and inspections.

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AMCS Fleet Maintenance logo

Fleet maintenance software for transportation industry

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AMCS Fleet Maintenance software helps surface vital information for transportation and operations managers to control and manage costs and operational readiness of fleets and other assets.

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GeoCivix logo

Permitting, Plan Review, Access, and Compliance Simplified

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GeoCivix is a modern, cloud based platform that's easy to use, and built specifically for small to mid-sized government agencies. This comprehensive solution streamlines permitting, plan review, and inspections to improve operational efficiency, automate routine tasks, and promote transparency.

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Trimble Cityworks logo

Public asset management system for utility agencies

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CityWorks is a cloud-based solution designed to help local governments manage capital assets, communication, and licensing. The GIS-centric platform lets users record infrastructure data in a geodatabase, monitor historical work, identify associated costs, and schedule preventative maintenance.

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CityReporter logo

Enhanced Operations. Smart Cities. Safer Communities.

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CityReporter Software streamlines public works with asset tracking, work order management, and digital inspections. Features include real-time reporting, mobile access, scheduling, compliance tools, and citizen self-service portals for efficient, transparent municipal operations.

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WAM Software logo

Billing and accounting solution for waste haulers

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WAM Software is a cloud-based and on-premise solution, which helps waste haulers and brokers of all sizes manage billing and accounting. Key features include dispatching, route optimization, ticket printing, material tracking, role-based permissions, secure data access, and reporting.

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Elements XS logo

GIS-Centric Asset and Work Management Software

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GIS-Centric Asset and Work Management software for local government and utilities. From Service Orders to Permitting, from Preventive Maintenance to Citizen Engagement, Elements XS has your organization covered.

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Novo Solutions logo

Asset & Work Order Management

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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.

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CivicPlus Community Development logo

Inspection and code enforcement software

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Community Development offers features that are available as either stand-alone modules or an integrated suite. It helps businesses conduct and schedule one-time and cyclical reoccurring inspections across their organization.

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Fieldshare logo

One Platform for ARO, Site Closure, and Field Activities.

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Fieldshare gives public works teams a centralized view of infrastructure assets, projects, and maintenance. Track locations, work history, budgets, and documentation to support smarter planning and more efficient service delivery.

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USdpw.com logo

Cloud-based document storage software for municipalities

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USdpw.com is a cloud-based document management software designed to help municipalities and government organizations update and provide remote access to documents and records to multiple users via desktop or mobile devices.

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AccessE11 logo

Building Better Communities With Every Interaction

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AccessE11 is a cloud-based software solution that blends innovative issue management, analytics reporting, and citizen engagement features to optimize the relationship between citizens and their municipality.

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iWorQ logo

Community development and public works management

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iWorQ is a cloud-based operations management solution for public works and community development departments. The platform offers tools for managing permits, business licenses, planning and zoning, work orders, fleets, assets, facilities, projects, employees, and more.

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