Carepatron - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Carepatron's Appointment Management capabilities for its efficiency and ease of use. They report that it helps manage schedules effectively, allowing for easy booking, rescheduling, and sending reminders. Users find it beneficial for maintaining organized client appointments and reducing no-shows. However, some reviewers mention a need for more customization options and better handling of clients with the same first name. Overall, they value the integration with Outlook Calendar and the ability to manage appointments within one platform. Of the 21 Carepatron users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.

Users report that Carepatron's Confirmations/Reminders capabilities are highly valuable for reducing no-shows and improving client attendance. They appreciate the automated reminders via email and text, which help clients remember their appointments. Reviewers indicate that the ability to customize reminder messages and set different timeframes is beneficial. However, some users wish for more transparency and customization options in the reminder messages. Overall, they find this aspect of Carepatron saves time and enhances client retention. Of the 40 Carepatron users who gave detailed accounts of their use of Confirmations/Reminders, 98% rated this feature as important or highly important.

Reviewers indicate that Carepatron's Online Booking capabilities provide convenience and autonomy for clients to schedule their own appointments. They find it easy to set up and appreciate the automatic calendar updates. Users report that it streamlines the booking process, reducing the need for front office staff and phone calls. They also mention that it integrates well with telehealth appointments. Overall, they value the simplicity and efficiency of the online booking system. Of the 23 Carepatron users who gave detailed accounts of their use of Online Booking, 91% rated this feature as important or highly important.

Users highlight the importance of Carepatron's HIPAA Compliant capabilities for ensuring the security and privacy of client information. They report that it builds trust between providers and clients by keeping sensitive health records safe. Reviewers appreciate the platform's compliance with federal regulations and the peace of mind it provides. They also mention the ease of use and the ability to lock notes for added security. Overall, they find this aspect essential for maintaining confidentiality and compliance. Of the 58 Carepatron users who gave detailed accounts of their use of HIPAA Compliant, 90% rated this feature as important or highly important.

Reviewers appreciate Carepatron's Document Management capabilities for its effectiveness in organizing and storing client information. They report that it replaces the need for other cloud storage solutions and keeps all documents in one central place. Users find it easy to create, customize, and upload documents, although some mention a need for improved template loading times. They value the secure storage and accessibility of documents, which supports compliance and efficient practice management. Of the 29 Carepatron users who gave detailed accounts of their use of Document Management, 90% rated this feature as important or highly important.

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“To comply with my governing body and to run effective notes that are stored safely and easy to review. The notes system is great although the template could be improved as currently they are slow to load and look through, so I don't use them.”

MH

Matt H.

Occupational Therapist

“It is effective, accurate and efficient. It's saves alot of time as you can save all documents related to a client to the clients personal case management file”

michelle m.

Founder and director social work

Users report that Carepatron's Charting capabilities are easy to use and efficient for maintaining electronic records. They appreciate the customizable templates and the ability to link notes to appointments. Reviewers find the autosave capability and the ability to pull in previous notes helpful for streamlining the note-taking process. However, some users mention a lack of dedicated spots for documentation and a need for more automation capabilities. Overall, they value the organized and secure charting system. Of the 31 Carepatron users who gave detailed accounts of their use of Charting, 84% rated this feature as important or highly important.

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“I appreciate the ability to pull in previous notes/templates as it saves time and streamlines note-taking. The ability to enter the diagnosis code is a key upgrade. Finally, the autosave feature is a security that supports my efficiency. ”

Amy B.

Psychologist

“Being able to customize the notes templates I want to use and make them mostly checkboxes is great.”

KS

Kelly S.

Licensed Mental Health Counselor