ShiftCare Reviews - Pros & Cons, Ratings & more

Vagaro

Mindbody

Goldie

AlayaCare

Connecteam

Deputy

Connect TCM

A cloud-based management platform that helps care and support providers increase efficiency and save time on admin.

ShiftCare

Android

Linux

Web-based

Windows

iPad

iPhone

Owner

Shiftcare was by far, the best decision we made. It not only cut my costs to a fraction of the last company but the customer service is amazing and the software is seamless.

Company Owner

Our overall experience with shiftcare has been fantastic so far, we love how user friendly it is.

I love how shifecare is so user friendly. I love how we can see client profiles with ease and can put so much information in for the client.

Managing Director

We have found Shiftcare easy to use and affordable for a small business like ours. The clock on and off feature is valuable and customer care and help is readily available.

Director

My experience has been pleasant the support available immediately is excellent.

Support Manager

RECOMMEND IT 100%!!! Its the best system Ive used and suits our business perfectly.

Office Manager

The staff and help functions are amazing. The staff are efficient, prompt and knowledgeable and reply to a query immediately.

General Manager

Great platform that is user friendly and easy to integrate and train new staff.

It is easy to pilot without asking for help. There are people ready to help and Shiftcare staff send you emails reminders or just to ask how you are finding it using the software.

Shiftcare and it's team, were everything that we needed, from customer service excellence to software proficiency. Sometimes we all dread change but this was by far the best change we have had yet.

Manager 

I especially like the note writing, at the end of shifts a lot easier for staff to write progress notes at the end of each shift allowing them to do before going home.

Admin Assistant

It gets a bit frustrating to need to 'refresh' the screen after changes being made in some of the screens.

Managing Director 

How easy and timeless platform. I really liked the quick customer service support.

The ability to read shift notes at the click of a button along with the Xero integration make invoicing and staff payments a breeze.

During incident and after incident , and was there anyway they could avoid this incident in the future. Even adding triggers that may have caused this incident.

client services manager/support coordinator

We chose shiftcare because of it's simlicity in use and the cost compared to other systems. More than happy with the software and organisation.

It's a hard start because it has so many elements to it but I think it'll be that way with any shift management app.

I dont like the way information from Shiftcare appears on invoices and payslips.

CareSmartz360

Workplace from Meta

Payroller

TurnPoint

Fairly complex to begin however with live chat , the extensive YouTube library , complementary onboarding session with live chat and screen share and phone service anyone can get use to it.  

ShiftCare must have !!

A great and easy to use platform with 10/10 customer service.

Highly recommend 

ShiftCare has streamlined our scheduling and client management, making daily operations smoother and more efficient

Makes our life a lot easier!

Thanks for your review Toby, we're glad to hear you're enjoying our features

Good integration for payroll and scheduling

Thanks for your review Jacqueline, if you ever have any issues or problem you can contact our amazing customer service team at support@shiftcare.com

It's have been great. The weekly onboarding support catch-up with a representative has been fantastic. 

Best NDIS CMS

The program is easy to use and the support is second to none. They are always available to answer a question or assist with an issue in a timely manner. Great program and would highly recommend.

Comprehensive Product

I am so glad that we found ShiftCare. When we started our home care company, we were very new to the industry. ShiftCare provided us with remarkable customer service right from the very start, helping us feel so much more comfortable as we launched the business.

The team at ShiftCare is diligent with checking in to see how things are going, and is quick to respond to any questions we might have. 

Allard Home Care's Use of ShiftCare

The shift care app has made my life and job an ease, it has taken the daily hassle away of assigning shifts and managing invoices along with staff payment  

NMO shift care review 

Beyond disability limits review 

Hi Aiden, thank you for your review. We're glad to hear you find the platform easy to use.

Setting up Empress Support Services was easy, and explaining it to the support team was a breeze. My overall experience has been excellent.

Great Product

Hi Saheed, thank you for your positive review. We're glad to hear your overall experience has been excellent! We appreciate your feedback regarding the Incidents Reports and we will pass it onto our team.

My experience with ShiftCare has been great!

ShiftCare Scheduling App

Hi Lisa, thank you for your positive review and feedback. We're very happy to hear you are enjoying the features we have to offer on our app to improve your carers and clients' experience. Also happy to hear that our support team were able to assist quickly, they're great!

I’m happy with the product. It’s easy to use and has all the functions I need to run my business. 

ShiftCare easy to use

Hi Kerri,

Thank you for your positive review, and we're glad to hear you find our software easy to use. We have a Youtube channel that has many tutorials showing how to use our features. If you would like any help please contact our amazing support team, at support@shiftcrae.com. they are always happy to help!

Excellent Product

Hi Alex, 



Thank you for your positive review. We're glad to hear you are enjoying all of the features on the app and that you have found the good fro helping your staff. If you need any our amazing customer care team are here to help!

Recommended for small to med size businesses

Hi Tyler. Thank you for your review. 
Glad to hear your experience has been overall positive, we will take onboard your feedback regarding the limitations to further improve our platform. Happy to be on this journey with you!


I am new user of this app and it's very simple to learn and use. Nothing's complicated.

Highly recommend the app for your shift scheduling!!

Hi Da Jin, we appreciate the time you took out of your busy day to leave this positive feedback! Thank you so much! Glad to hear your experience has been overall positive!

Thank you for recommending ShiftCare! We're glad you find it straightforward and functional for shift scheduling. Your suggestion for additional features is noted. We're pleased to have you with us!


- A Comprehensive Solution for Aged Care & NDIS Providers

Hi Pondai, we appreciate the time you took out of your busy day to leave this feedback! Thank you so much!
Glad to hear your experience has been overall positive. Happy to be on this journey with you!


Shift Care 

Hi Katrina! Thank you for taking the time to leave a positive review, we're really pleased to hear that your time with ShiftCare so far has been positive. 
If you ever have any issues, please feel free to reach out to our awesome support team. They are here to help!


I'm relieved that I found ShiftCare; rostering staff can be tricky, however, ShiftCare makes it simple. My staff all enjoy using ShiftCare as it organises tasks and progress notes. 

Easy to understand

Hi Frank! Thank you so much for taking the time to leave a positive review, we're really pleased to hear that your time with ShiftCare so far has been positive. 

If you ever have any issues, please feel free to reach out to our awesome support team. They are here to help!

The new system

Really appreciate your review Carsten! Glad to hear it's been a positive experience so far.

Stop your search now

Hi Damian,

Thank you so much for the positive review! It's great to hear you've had such a good experience in your six months with ShiftCare. We are excited to grow with your business!

Thanks again.

Very positive. I believe it will save us a lot of time as a team. 

Very happy!

Hi Vanessa, it's awesome to hear that you're happy with ShiftCare! We are always working on new features so let us know if you have any more ideas.

The simplicity of ShiftCare is impeccable, our workers have never had issues with using the website or App.

ShiftCare is amazing, wish we were using ShiftCare from the start.

Hi Jaz, it's fantastic to hear that ShiftCare has been working so well for your company! We take great pride in providing an easy-to-use platform that is both intuitive and efficient.

We appreciate you taking the time to leave your thoughts on the software.

Scheduling is easier invoicing is great and it integrates well with other software such as xero.

Makes book work and scheduling easier 

Hi Tracy. Thank you so much for your positive feedback! We're glad to hear it has made bookwork and scheduling easier for you. Your support is much appreciated.

Simple to use and aesthetically pleasing templates

Hi Rorelyn, thanks for the feedback - We look forward to you getting use out of our additional features!

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