Tebra - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Tebra's charting capabilities for being user-friendly and easy to navigate. They find it simple to create and update chart notes, and users report that it is easy to document in patient charts. However, some users feel the charting process can be cumbersome and laborious, with limited formatting options and difficulty in navigating back into notes. They also mention that the system could benefit from more customization options and better integration of diagnoses into billing. Of the 13 Tebra users who gave detailed accounts of their use of Charting, 92% rated this feature as important or highly important.

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“There is an area for psychotherapy notes that makes shorthand notes easy to keep until you get to finish the medical billing chart note.”

Robin P.

Owner and Licensed Counselor

“Although you can use a "SALT" note, diagnoses do not transfer over to billing”

LA

Laura A.

Neuropsychologist / Psychologist

Users report that Tebra's e-prescribing capabilities are generally easy to use and save time, with most important information pre-populating. They appreciate the ability to send prescriptions easily, including controlled medications. However, reviewers indicate issues with setting up e-prescribing for controlled substances and compounded medications, and some experience crashes and errors with change requests. They also mention that customer support can be unresponsive, and the system sometimes sends prescriptions to the wrong pharmacy. Of the 17 Tebra users who gave detailed accounts of their use of E-Prescribing, 88% rated this feature as important or highly important.

Reviewers indicate that Tebra's appointment scheduling is user-friendly and flexible, allowing for easy scheduling of new and follow-up appointments. They find it helpful for accommodating patients' schedules and appreciate the seamless integration with patient records. However, some users report issues with appointment reminders, disappearing appointments, and the need for multiple steps to schedule an appointment. They also mention that the system does not adjust for time zone changes and can be complicated to use. Of the 17 Tebra users who gave detailed accounts of their use of Appointment Scheduling, 88% rated this feature as important or highly important.

Users appreciate that Tebra's HIPAA compliance ensures the security and confidentiality of patient information. They feel confident that their practice meets legal requirements and that patient data is protected. However, some reviewers express concerns about the messaging system not being fully HIPAA compliant, as patient messages are not tied to patient charts and can be seen by other patients. They also mention the lack of two-factor authentication for patient portal access. Of the 23 Tebra users who gave detailed accounts of their use of HIPAA Compliant, 87% rated this feature as important or highly important.

Reviewers find Tebra's patient records management helpful for keeping all patient information in one place and appreciate the ease of accessing and printing records. They report that the system makes it easy to retrieve notes, imaging, and referrals. However, some users experience issues with random errors, difficulty finding information after multiple visits, and the inability to send documents to patients. They also mention that the system could be more user-friendly and better integrated with other EMR systems. Of the 17 Tebra users who gave detailed accounts of their use of Patient Records Management, 82% rated this feature as important or highly important.