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Zuper

Cloud-based field service management solution

Table of Contents

Is this product right for your business?

Find out with a

Zuper - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Zuper overview

What is Zuper?

Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage.

Key features include scheduling and dispatching, estimate and proposal development, work order management, inventory and asset management, contract management, location intelligence, timesheet management, customized workflows and onsite checklists, reporting and analytics, and invoice management.

Zuper facilitates seamless communication and information sharing for field technicians, back-office teams, and customers. It offers a customer portal and a set of features that ensure teams can deliver exceptional service throughout the lifecycle of a job.

Starting price

Alternatives

with better value for money

Pros & Cons

Customer Support

User Interface

Training and Learning Curve

Integrations

Zuper’s user interface

Ease of use rating:

4.5

(43)

Zuper pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(8)

5(32)

What do users say about Zuper?

The reporting customization feels limited, and advanced features have a learning curve that slows initial onboarding for new teams.

Select to learn more

Who uses Zuper?

Based on 43 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Legal Services

Facilities Services

Alternative Medicine

Electrical/Electronic Manufacturing

Others

Use cases

Field Service Management

Maintenance Management

HVAC

Manufacturing

Workforce Management

Zuper's key features

Most critical features, based on insights from Zuper users:

Contact database

4.1

(8)

Mobile access

4.0

(21)

Service history

3.3

(3)

Calendar management

4.0

(7)

Alerts/Notifications

5.0

(2)

Routing

4.3

(7)

Billing & invoicing

3.4

(9)

Quotes/Estimates

4.0

(5)

GPS

5.0

(1)

Electronic signature

4.0

(4)

All Zuper features

Features rating:

4.4

(43)

Access controls/permissions

4.0

(1)

Accounting

(0)

Accounting integration

5.0

(1)

Activity dashboard

4.5

(2)

Activity tracking

(0)

Alerts/Notifications

5.0

(2)

API

4.0

(12)

Appointment scheduling

(0)

Asset accounting

(0)

Asset assignment

(0)

Asset lifecycle management

4.0

(1)

Asset tracking

(0)

Audit trail

(0)

Automated scheduling

4.0

(1)

Barcode/Ticket scanning

5.0

(1)

Barcoding/RFID

(0)

Billing & invoicing

3.4

(9)

Bills of material

(0)

Booking management

(0)

Budgeting/Forecasting

5.0

(1)

Calendar management

4.0

(7)

Calendar sync

(0)

Check-in/Check-out

(0)

Checklists

(0)

Client portal

(0)

Clock in/out

(0)

Collaboration tools

(0)

Commenting/Notes

(0)

Commercial

(0)

Commercial/Industrial

(0)

Commercial properties

(0)

Communication management

4.3

(3)

Communications management

(0)

Complaint monitoring

(0)

Compliance tracking

(0)

Configurable workflow

(0)

Confirmations/Reminders

(0)

Contact database

4.1

(8)

Contact management

(0)

Contract/License management

(0)

Cost tracking

(0)

Credit card processing

(0)

CRM

(0)

Customer database

(0)

Customer history

(0)

Customer management

(0)

Customer portal

(0)

Customizable branding

4.0

(1)

Customizable fields

4.1

(9)

Customizable forms

5.0

(3)

Customizable reports

3.7

(3)

Customizable templates

(0)

Data capture and transfer

(0)

Data import/export

5.0

(2)

Data synchronization

(0)

Debit/Credit card processing

(0)

Depreciation management

(0)

Digital signature

(0)

Dispatch management

4.3

(16)

Disposal management

(0)

Documentation management

3.0

(1)

Drag & drop

(0)

Driver eta

(0)

Driver management

(0)

Electrical estimating

(0)

Electronic payments

5.0

(1)

Electronic signature

4.0

(4)

Email templates

(0)

Employee management

4.6

(5)

Employee scheduling

5.0

(3)

Equipment maintenance

(0)

Equipment management

(0)

Equipment tracking

(0)

Estimating

(0)

Facility asset management

(0)

Facility management

(0)

Facility scheduling

(0)

File storage

3.8

(5)

Financial management

(0)

Fixed asset management

(0)

Fleet management

(0)

For arborists

(0)

For carpet cleaners

(0)

For commercial and/or industrial electrical contractors

(0)

For field service

(0)

For general contractors

(0)

For handyman industry

(0)

For hvac companies

(0)

For janitorial services

(0)

For lawn care

(0)

For locksmiths

(0)

For manufacturers

(0)

Forms management

(0)

For pest control companies

(0)

For plumbing industry

(0)

Fuel tracking

(0)

Geofencing

(0)

Geographic maps

(0)

Geolocation

(0)

GIS integration

(0)

GPS

5.0

(1)

Image capture

(0)

Inspection checklists

(0)

Inspection management

5.0

(1)

Inventory control

(0)

Inventory management

(0)

Inventory tracking

(0)

Invoice management

2.0

(1)

IT asset tracking

(0)

Job management

(0)

Job scheduling

(0)

Job tracking

(0)

Knowledge management

(0)

Labor rates

(0)

Landscape design

(0)

Live driver tracking

(0)

Location tracking

(0)

Maintenance management

(0)

Maintenance scheduling

4.1

(7)

Materials management

(0)

MES

(0)

Messaging

(0)

Mobile access

4.0

(21)

Mobile alerts

(0)

Mobile app

5.0

(1)

Mobile payments

(0)

Mobile signature capture

(0)

Mobile time tracking

(0)

Monitoring

(0)

Multi-Location

4.6

(5)

Offline access

(0)

Online booking

(0)

Online payments

(0)

Online time clock

(0)

Order management

(0)

Order tracking

(0)

Parts management

(0)

Payment collection in the field

(0)

Payment processing

(0)

Performance management

(0)

Performance metrics

(0)

Photo capture

(0)

Photos/Images

(0)

Predictive analytics

(0)

Predictive maintenance

(0)

Preventive maintenance

4.5

(2)

Price and cost calculations

(0)

Prioritization

(0)

Production management

(0)

Productivity analysis

(0)

Project management

(0)

Project planning

(0)

QR codes

(0)

QuickBooks integration

(0)

Quotes/Estimates

4.0

(5)

Real-Time data

3.5

(2)

Real-Time monitoring

(0)

Real-Time notifications

5.0

(2)

Real-Time reporting

4.0

(2)

Real-Time updates

(0)

Recurring appointments

(0)

Recurring invoicing

(0)

Recurring orders

(0)

Reminders

(0)

Repair tracking

(0)

Reporting/Analytics

4.7

(3)

Reporting & statistics

(0)

Residential properties

(0)

Resource allocation

4.3

(4)

Role-Based permissions

(0)

Route optimization

(0)

Routing

4.3

(7)

Scheduling

4.6

(22)

Search/Filter

(0)

Self service portal

(0)

Service history

3.3

(3)

Service level agreement (sla) management

3.0

(1)

Service management

(0)

Service request management

(0)

Sick leave tracking

5.0

(1)

Zuper alternatives

Zuper

4.5

(43)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.4

Jobber

4.6

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

FieldPulse

4.6

(426)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.7

Connecteam

4.6

(5.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

Zuper pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

No pricing info

Features included:

Calendar view
Multi-warehouse inventory tracking
Jobs management
Mobile and desktop apps
Location intelligence
Live technician tracking
Offline mode
Job notes
Job checklists
Job status
Job reports
In-app team chat
Email and text alerts
Distance & travel time between jobs
Routes
Product and service catalog
Flat rate pricing
Low stock alerts
Estimates
Deposit collection
Digital invoices
Payment reminders
Customer financing
dashboards
Standard reports

Core

No pricing info

Features included:

Single sign-On (SSO)
custom email domain
customer success manager
Account manager
Progressive invoicing
Project notes
Timelogs
Parts and services
Phases, milestones and dependencies
Gantt and list project views
Customer approval with signature
Service tasks
Recurring routes
AR aging reports
Serialized inventory tracking
Route optimization
Service territories
Planned preventative maintenance
Pricelist
Job notes
Offline mode
Job checklists
Job status
Job reports
Location intelligence
Calendar view
In-app team chat
Email and text alerts
Job timelog
Live technician tracking
Proposals
Multi timezone scheduling
Distance & travel time between jobs
Routes
Product and service catalog
Flat rate pricing
Low stock alerts
Multi-warehouse inventory tracking
Inventory tracking
Transfer orders
Estimates
Deposit collection
Automated follow-up reminders
Jobs management
Digital invoices
Payment reminders
Customer financing
Scheduled invoicing
Asset lifecycle management
Barcode scanning
Warranty tracking
24/5 customer support
Mobile and desktop apps

Premium

No pricing info

Features included:

Mobile and desktop apps
Offline mode
Jobs management
Job notes
Job checklists
Job status
Job reports
Location intelligence
Calendar view
In-app team chat
Email and text alerts
Service tasks
Job timelog
Multi timezone scheduling
AI expense scanner
AI voice notes
AI walkthrough
AI job summary
Job gallery
Live technician tracking
Distance & travel time between jobs
Routes
Route optimization
Recurring routes
Service territories
Product and service catalog
Flat rate pricing
Low stock alerts
Multi-warehouse inventory tracking
Inventory tracking
Transfer orders
Serialized inventory tracking
Pricelist
Estimates
Deposit collection
Proposals
Automated follow-up reminders
Digital invoices
Payment reminders
Customer financing
AR aging reports
Scheduled invoicing
Customer approval with signature
Asset lifecycle management
Barcode scanning
Warranty tracking
Planned preventative maintenance
Phases, milestones and dependencies
Gantt and list project views
Parts and services
Timelogs
Project notes
Progressive invoicing
dashboards
Standard reports
Self serve report builder
24/5 customer support
customer success manager
Account manager
custom email domain
Single sign-On (SSO)
Custom password policy
Login logs and history
Platform fee

User opinions about Zuper price and value

Value for money rating:

4.4

(43)

To see what individual users think of Zuper's price and value, check out the review snippets below.

“The Issue: Setting up the specific workflows, custom fields, and automated triggers requires a significant time investment.”

KAREEM A.

Representative

“Review Tip: You could mention that while the "DIY" aspect is a pro, the initial setup can be daunting without dedicated time for staff training.”

KAREEM A.

Representative

Zuper integrations (54)

Integrations rated by users

We looked at 43 user reviews to identify which products are mentioned as Zuper integrations and how users feel about them.

Zoho CRM

Integration rating: 5.0 (6)

“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”

Kartikeya G.

Property Manager

HubSpot CRM

Integration rating: 4.0 (6)

Zoho Books

Integration rating: 4.0 (2)

NetSuite

Integration rating: 3.5 (2)

“Netsuite is where our accounting occurs.”

“Net suite was used for accounting and financial management”

Nick L.

Director of Operations

1/2

QuickBooks Online

Integration rating: 3.0 (2)

“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”