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WebRezPro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based hospitality property management software
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WebRezPro - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
WebRezPro overview
What is WebRezPro?
WebRezPro is a secure, all-in-one cloud property management system that simplifies operations for hotels and motels, multi-property groups, inns, vacation rentals, hostels, and campgrounds. The automated, easy-to-use system saves time and money while boosting direct bookings and improving guest experience. Trusted since 2003, WebRezPro is used by 2000+ properties in 50+ countries and is consistently chosen for its flexible features, excellent customer support, and comprehensive data protection.
Who uses WebRezPro?
By industry, WebRezPro reviewers are most commonly professionals in hospitality (89%). The most frequent use case for WebRezPro cited by reviewers is hospitality property management (51% of reviewers).
What do users say about WebRezPro pricing?
Most reviewers indicate that WebRezPro delivers excellent value for money, with fair and competitive pricing. Users appreciate the cost efficiency and flexibility, though some users report challenges with pricing setup and a less modern interface.
Starting price
Pros & Cons
Customer Support
Features
Calendar
Reservation
Rate Management
WebRezPro’s user interface
WebRezPro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about WebRezPro?
Also when making a reservation, the address information under guest info does not automatocally copy down under payment info so you have to enter it twice.
Select to learn more
Who uses WebRezPro?
Based on 211 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
WebRezPro's key features
Most critical features, based on insights from WebRezPro users:
All WebRezPro features
Features rating:
WebRezPro awards
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User opinions about WebRezPro price and value
Value for money rating:
Of 24 reviews that provide robust commentary on WebRezPro's price and value, 83% mention it in a positive light.
Most reviewers indicate that WebRezPro offers excellent value for money. They appreciate its fair and competitive pricing, which allows small hotels to access powerful online booking capabilities without a large investment. Users find the system easy to manage, flexible, and cost-efficient, with intuitive features that save money in the long term. Some reviewers feel that the pricing is simple and provides significant cost savings. However, some users report challenges with setting up pricing, especially with varying rates, and find the user interface less modern compared to more expensive systems. Despite these drawbacks, many users are satisfied with the overall cost-benefit ratio.
, and
To see what individual users think of WebRezPro's cost and value, check out the review excerpts below.
Marianne S.
Marketing 'amp;amp; Revenue Manager
WebRezPro integrations (78)
Integrations rated by users
We looked at 211 user reviews to identify which products are mentioned as WebRezPro integrations and how users feel about them.
Integration rating: 3.5 (2)
“It wasnt functionable wit our other systems so we had to move to different systems”
Tammy F.
Server and Systems Lead
Integration rating: 4.5 (2)
“This integration is critical to our guests charging meals to the room accurately. ”
Scott S.
General Manager
Integration rating: 4.0 (1)
“We prevent the unfortunate circumstances of double booking. My Inn is small enough, that double booking leaves one of my guests without a room to stay in”
William H.
Owner
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
WebRezPro customer support
What do users say about WebRezPro customer support?
Customer support rating:
We analyzed 96 verified user reviews to identify positive and negative aspects of WebRezPro customer support.
Widespread user sentiment highlights exceptionally responsive and knowledgeable customer support from WebRezPro.
A portion of users praise the ease of reaching support by phone or email, often connecting with a real person immediately.
Multiple users note that support staff are patient, thorough, and go above and beyond to resolve issues quickly.
A significant portion of users appreciate fast response times, with many receiving solutions within minutes or the same day.
Support options
Training options
To see what individual users say about WebRezPro's customer support, check out the review snippets below.
“I don't dislike ANYTHING about WebRezPro: Whenever I am in a bind of any kind, I call the customer service telephone number and am immediately connected to a WRP professional, and he or she solves any issue quickly and efficiently and in a most-pleasant manner!”
Chris M.
Director of Rooms
“Their customer service and tech support is incredible, responding to e-mailed questions sometimes within minutes, and always willing to talk something through on the phone. ”
Ben S.
General Manager & Dog Wrangler
“WebRezPro is possibly the BEST customer service I have ever worked with! If you call them, someone answers the phone. If you leave a message, someone calls you back usually within minutes. ”
Dean J.
CFO
WebRezPro FAQs
WebRezPro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What are the benefits of using WebRezPro?
• Package room reservations with tours, activities, or other products and offer targeted discounts for groups such as seniors, club members, and more.
• Manage group blocks by setting rates for events, tours, or group bookings with automatic release dates to return unused inventory.
• Handle group bookings with ease using master or individual invoices and reservations, with payments applied either to the group as a whole or to individual guests.
• Automate guest communication with customizable pre-arrival and post-stay emails, and use templates for confirmations, rental agreements, waiting lists, and more.
• Enable hourly bookings with an optional module, ideal for facilities like conference rooms that can be reserved multiple times in a day.
• Customize booking setups for campsites (cabins, tent sites, RV sites) and hostel (private rooms and dorm beds) to suit your property’s unique inventory.
Q. What languages does WebRezPro support?
WebRezPro supports the following languages:
English
Q. Does WebRezPro support mobile devices?
WebRezPro supports the following devices:
Android, iPad, iPhone
Q. Does WebRezPro offer an API?
No, WebRezPro does not have an API available.
Q. What level of support does WebRezPro offer?
WebRezPro offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support
