Administrate Reviews

Administrate

Training, Learning Management & Online Course Booking

4.24/5 (34 reviews)

Gill Bunnell

A good all-rounder for CRM, Sales Tracking, Training Administration and LMS

Used daily for 2+ years
Reviewed 2018-06-27
Review Source: Capterra

The system works best for our Open (Public) Programmes - where the dates and prices and course content are known and published in advance. Our Open Programmes team loves the software. I like the ability to track an opportunity from beginning to end and link it to the training event that arises from winning the sale. It enables me to have a complete view of everything in our pipeline through to all events we are running. I like that it is a single piece of software that pretty much covers everything you need to run a training company. The reporting is good although it's not possible to do analytical reporting e.g. "how many proposals are in progress?" is not possible.

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Administrate

Training, Learning Management & Online Course Booking

Kevin Streater

Training Management done right

Used daily for 2+ years
Reviewed 2016-06-23
Review Source: Capterra

We implemented Administrate in order to replace the google sheets based approach that we had been using to run our global training business. Administrate did this very successfully and allowed us to understand the metrics around our business. It has enabled us to develop the business without having to recruit staff to do simple tasks such as adding students.The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business. The integrated LMS is simple but flexible and coupled with a good authoring tool can be deployed very simply. The most important aspect of Administrate is the REST API which we have used to build an entirely bespoke booking system that integrates tightly with our other core SaaS tools giving a single coherent view to our customers.

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Administrate

Training, Learning Management & Online Course Booking

Jo Pennell

Using Administrate in a New Zealand Training Environment

Used daily for 6-12 months
Reviewed 2018-09-05
Review Source: Capterra

Without question the customer service and account management is the jewel in the Administrate crown. I have worked with many software providers over the years and the team at ADM bring my personal customer experience to a new level. The team think outside the square, problem solve at a high level and are always transparent in their dealings with me. The fact that we have made such huge progress in the past 10 months is down to the relationship that has been built between our organisation and our Account Team at Adminstrate (Team Highlander).Definitely it's ease of use. The software is reasonably intuitive and links information together in a meaningful way. It has changed the way we do business with our customers and we are now able to provide a far superior level of customer service. As the data in the system builds the reports we can build from Administrate are helping us make better business decisions and become proactive rather than reactive.

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Administrate

Training, Learning Management & Online Course Booking

Anonymous

Non Intuitive, dated feel to the slow UI, complicated to setup and run

Reviewed 2016-05-20
Review Source: GetApp

We wanted Administrate to replace an existing booking system online, where customers could browse a selection of courses, book online and interact with date and location searching from our site, along with some level of automation for joining instructions and invoicing.The best thing about the product is the way the courses are displayed to the customer, enabling them to sort by location, course, date easily in order to select the course and session they are looking for. It's not amazing and we needed to customize it quite heavily before we could use it, but it looked better than what we had, or so we thought initially. This is despite it not being possible to put the dates and locations anywhere else but right at the bottom of a course page. We then embarked on a lengthy setup process for the next 5 months to try and get it setup for our needs.

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Administrate

Training, Learning Management & Online Course Booking

Kevin Streater FCMI CMgr FLPI FBCS CITP MIET

Training Management done right

Reviewed 2016-06-23
Review Source: GetApp

We implemented Administrate in order to replace the google sheets based approach that we had been using to run our global training business. Administrate did this very successfully and allowed us to understand the metrics around our business. It has enabled us to develop the business without having to recruit staff to do simple tasks such as adding students, The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business. The integrated LMS is simple but flexible and coupled with a good authoring tool can be deployed very simply. The most important aspect of Administrate is the REST API which we have used to build an entirely bespoke booking system that integrates tightly with our other core SaaS tools giving a single coherent view to our customers.

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Administrate

Training, Learning Management & Online Course Booking

Fiona Gunn

Help is at hand with Administrate

Used daily for 2+ years
Reviewed 2018-09-12
Review Source: Capterra

Before I used Administrate everything was on a scrap of paper, separate emails, pin boards and spreadsheets, I had too much to do and not enough time and no efficient system to organise my business. The benefits are that I have more time to speak to my customers, and planning new developments. It is intuitive and easy to use, visual and logical, but not everyone's brain process things in the same way. Everything is in one place and available from anywhere in the world if you have internet access.

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Administrate

Training, Learning Management & Online Course Booking

Anonymous

Manager, Global Delivery Operations

Used daily for 2+ years
Reviewed 2018-09-05
Review Source: Capterra

I've worked with Administrate since 2014 and they have revolutionised our training business. We have been able to extend our global reach and hit our ever growing targets.Their customer support is excellent. Our account manager is even better, he knows how our business works inside and out. And the system itself is very intuitive and easy to use.

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Administrate

Training, Learning Management & Online Course Booking

Matthew Channell

High Impact BMS and LMS for Training Providers

Reviewed 2014-04-22
Review Source: Capterra

TSW Training (www.tsw.co.uk) has been providing vocational and commercial training for over 40 years. Their extensive course catalogue has training programmes and consultancy services ranging from Health & Safety to Management & Leadership, of which about half are offered as public courses, and all as In House Training. Managing these complex and varied services across 50+ staff and some 30 associate trainers used to be extremely difficult without a comprehensive training management system. At TSW we were using Excel, Access, and other Microsoft Office applications along with a custom database to run our business, a system that was both ineffective and inefficient. Thanks to Administrate we've seen a major drop in our general admin time, having everything in one place has helped too; it's great to link our divisions through one system that is used by both our sales, admin and delivery teams. In addition to better business integration and visibility, we have found that Administrate helps us provide a better service to our clients. We are now much better at keeping in touch with delegates, plus we can capture more info allowing us to offer delegates and clients opportunities to attend related courses. The simplicity of being able to take a sales opportunity, convert it to a course booking and then raise an invoice, all in just a few clicks, is something that has had a great impact on staff and team performance at TSW. The removal of duplicate data entry when entering a new course or event is one of the key benefits of using a training management system. Administrate have been fantastic to work with and their customer service is second to none!

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Administrate

Training, Learning Management & Online Course Booking

Helen Lovett

Administrate Review

Reviewed 2014-04-22
Review Source: Capterra

Administrate is an excellent system that has made running our training company so much easier. We used to find ourselves repeating information in various different systems, so to have one purpose-built course management system that meets all our needs has hugely improved our efficiency. Some of the tasks that used to take hours can now be done at the push of a button. It's really easy to use, and cost effective compared to other similar products on the market. The Customer Service has been fantastic, I rarely have to wait longer that an hour to get a response to my problems. The team are always very helpful and have adapted the system many times to meet our needs as a business. The only thing I would do differently would be to purchase some training sessions from Administrate when initially learning the system, rather than trying to figure it all from the training videos and emailing the help desk. Although the training videos are really helpful and the helpdesk reply very quickly, I feel I would have saved myself some time with having some training. The online training sessions are really worthwhile. I feel they work better with only one site logged in rather than multiple locations where it can become a little confusing. Overall Administrate has proved to be an excellent system for our training organisation. It's almost like it is a bespoke product written specifically to meet our needs. Many of our other sites across the UK have now started using it based on our recommendation. As we are now integrating the system with our website and online bookings it continues to make our systems even more efficient.

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Administrate

Training, Learning Management & Online Course Booking

Angelo Garcia III

Administrate enhances the learning experience of our clients

Used daily for 1-2 years
Reviewed 2018-09-05
Review Source: Capterra

Administrate has allowed us to develop courses & offerings to enhance the learning experience of our clients and hence increase the number of attendees who use our services.Helps me automate many processes to keep in touch with clients and provide them with reminders to take a course or reminders to attend courses. Gave us the ability for online ordering. Gave us the ability to enhance the course offerings and offer online courses.

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Administrate

Training, Learning Management & Online Course Booking

Steve Redpath

very good tool for administering our course bookings

Reviewed 2014-07-21
Review Source: GetApp

We have been using administrate for our training business for approximately two years now and have found it to be a very good tool for administering our course bookings. It took some time to get used to the user interface but once we got acustomed to it it is very good and the web accessibility is also very useful as you are not tied to the office or an internal network. The tech support is also very good and very knowledgeable and responsive. Some of the features could be more flexible in that you are constarined by the templates used within the system for example certficates, joining instructions etc. The email system is also constrictive for example it is not fully integrated with our own email system and therfore you have no indication if the emails sent from administrate have reached the intended recipient. The reporting tool filters have bugs/limitations such that you cannot always get the report you require for example, who or how many attended a certain course over a certain period of time. On the whole a generally good tool but could do with some furher impprovements and should be made more customisable.ease of access, ease of use, speed of bookings and confirmations to clients

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Administrate

Training, Learning Management & Online Course Booking

Brian McConnell

Smooth transition between old and new system. All achieved on time and with very few problems

Used daily for 6-12 months
Reviewed 2017-08-23
Review Source: Capterra

Very easy to navigate. Reports easy to create and can drill down for further detail. Great to be able to see all the financial information and monitor how sales opportunities are progressing

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Administrate

Training, Learning Management & Online Course Booking

Andrew Wright

Non Intuitive, slow and difficult to setup.

Reviewed 2016-05-31
Review Source: Capterra

We run a small training business and we thought this software would be a good match for our requirements to display courses and automate the booking process for delegates. It took a long time to set it up, the process of setting up courses does not flow well and the UI is slow. The system has evolved over time which means the help does not match the functionality and that some functions although present, no longer work. There is a dated feel to the interface which does not fit with today's expectations for quality software, easy to use out of the box. email notifications were only possible in plain text which did not look good. The courses display looks good, but is only possible at the bottom of a course page, and the following pages to capture delegate details do not look good. There is no contract (beyond a month at a time) but this is because once you have spent so much time setting it all up, you are unlikely to want to cancel. We did try hard to get it working but abandoned it as it would have been likely to affect bookings. We had several support issues while trying to get it up and running, most of which took a long time to resolve.

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Administrate

Training, Learning Management & Online Course Booking

Tammie Wheeler

Love this software

Used daily for 6-12 months
Reviewed 2018-09-10
Review Source: Capterra

Everything in one place...do not have to go to several spreadsheets and several different programs in order to administer an event! Love love love it.Ease of use, simple to use, all info in one place.

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Administrate

Training, Learning Management & Online Course Booking

Thalia Galloway

Great CRM system

Used daily for 6-12 months
Reviewed 2016-12-14
Review Source: Capterra

We are still implementing the use of this CRM and have found it to be user-friendly and very functional. The support to implement the CRM is brilliant and Administrate are always available to help.Tailored towards Training Companies

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Administrate

Training, Learning Management & Online Course Booking

Adam Martel

Hi Love the administrate platform and continue to find out the system is capable of so many funtions

Used daily for 6-12 months
Reviewed 2016-12-14
Review Source: Capterra

The system works well for our CRM and booking system and allows us to set up as many triggers as we need to save admin time in advance. Love finding out more functionality with experienced gained. lEasy to use and navigate

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Administrate

Training, Learning Management & Online Course Booking

Angelo Garcia III

Training Program for Trainers

Used daily for 6-12 months
Reviewed 2016-12-06
Review Source: Capterra

This program gives us the opportunity to better serve our clients & potentially increase the services we can provide our clients. The ability to increase the services we can offer our clients.

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Administrate

Training, Learning Management & Online Course Booking

Germaine Kindred

Administrate

Used daily for less than 6 months
Reviewed 2017-10-23
Review Source: Software Advice

It wasn't bad!The Customer Service has been exceptionally helpful. It is rare that you get a response quick from a customer service system. There is no long wait and all reps are extremely helpful.

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Administrate

Training, Learning Management & Online Course Booking

Anonymous

Internal application (training scheduling) for 300+ employees in a start up company.

Reviewed 2016-06-27
Review Source: GetApp

We required a software package which would schedule internal training only and track completion for our start-up company. Our Training Department looked at established scheduling platforms such as MS Project, and a few custom platforms before selecting Administrate based on cost, support and functionality.Support: Excellent support from set up to execution. Weekly teleconference meetings worked best for us to achieve competency using the software - loading, scheduling, tracking, and reporting. We made a few emergency calls/emails, which were addressed in an acceptable time frame. Administrate Customer Success Team: constantly working on upgrades & fixing bugs/deficiencies. Administrate E-Learning: When stuck on an Administrate process, their training modules are always available for reference.

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Administrate

Training, Learning Management & Online Course Booking

Peter Rice

very very very bad

Used daily for 2+ years
Reviewed 2017-11-30
Review Source: Capterra

Administrate

Training, Learning Management & Online Course Booking

mark henry

Get Administrate

Reviewed 2014-04-24
Review Source: Capterra

My company spend over £45000 on a bespoke CRM, support came at another £65 per hour. When the IT company failed and pulled the plug on my development I thought it was the end of the road for my company. It was the best thing that could have happened. I came across Get Administrate and after spending 2 years developing my own, i know what i wanted. GetAdministrate is above anything i could of hoped for or asked for. This had changed the way we do business and we can get to our customers fast with the trigger emails. You will not regret this. It is a MASSIVE system, but VERY user friendly with a support team that i can honestly rate the best i have ever come across. The support team are there to help....and i mean help. Trust me..... Get Administrate are very good!

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Administrate

Training, Learning Management & Online Course Booking

Fiona Gunn

Learning Management system

Reviewed 2014-04-22
Review Source: Capterra

Administrate came along just when we needed help to keep track of everything that was going on, there was just too much to keep in our heads! If you run courses or training and need help this system is worth another office admin person. The accounts system is fairly standard with lots of extra facilities if you know how to use them. Many tasks are automated, records, emails are tracked and so much more. Customer Relationship Management is good and allows you to keep track of customers and staff. Integration into our website and online booking system works seamlessly, allowing customers to see how many places are available, inquire, book or just contact us. Thanks to Administrate we are so much more efficient and also cost effective as a business.

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Administrate

Training, Learning Management & Online Course Booking

Kate Norris

A great support

Reviewed 2014-07-21
Review Source: Capterra

The Administrate system has provided a great solution to our scheduling 'headaches' within the organisation. I trialed a few options and found Administrate the most effective option - we can access from anywhere, it's not too technical, has some bespoke options and most importantly the customer service and support has been excellent. At the outset there was a lot of information and techniques to take in however do persevere, however all members of the team I interacted with were, and subsequently have been, on hand to advise me about the best tools for our business and guided me when I have completely gone off track. A cost effective tool which is professionally run

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Administrate

Training, Learning Management & Online Course Booking

Bob Sabra

The all in one LMS!

Reviewed 2014-04-24
Review Source: Capterra

The thing about most LMSs out there is that they are fully focused on the front end learning of the students. However, study materials and elearning are always part of a course mechanism which involves and requires lots of management, control and visibility. The power of Administrate is that it has full integration between back-end class management (attendance, instructors, automatic emails, performance summaries, student lifecycle management, etc...) and front-end e-learning where candidates can experience the most powerful elearning materials, plan and execute their studies as part of a defined lifecycle that serves the purpose of getting the most out of the course...

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Administrate

Training, Learning Management & Online Course Booking

Sue Ellis

A Fantastic Tool and First Class Service

Reviewed 2014-07-21
Review Source: Capterra

We have been using the Administrate Course Booking System for approx. 6 months and I have to say that I have nothing but praise for the system and the company. The system has been designed specifically for training companies and it works a treat - they have thought of almost everything and anything that could be improved is added to their list of future developments. It is a very user friendly system and my team have picked up the system very quickly. The customer service we have received has been outstanding from my initial enquiry though to ongoing training. I would have no hesitation in recommending Administrate to other training companies.

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Administrate

Training, Learning Management & Online Course Booking