Administrate Training Management Reviews

It fits very well with our business needs - it's available on the Cloud, so no IT management issues, it manages our sales opportunities, our training events, our client communications etc etc

Nothing in particular - it helped us a lot in our business

Definitely it's ease of use. The software is reasonably intuitive and links information together in a meaningful way. It has changed the way we do business with our customers and we are now able to provide a far superior level of customer service. As the data in the system builds the reports we can build from Administrate are helping us make better business decisions and become proactive rather than reactive.

Being on the other side of the world and being the first country in the world to see the new day, we do experience challenges around time and date stamping. The ADM team have been working on this within the system.

The best thing about the product is the way the courses are displayed to the customer, enabling them to sort by location, course, date easily in order to select the course and session they are looking for. It's not amazing and we needed to customize it quite heavily before we could use it, but it looked better than what we had, or so we thought initially. This is despite it not being possible to put the dates and locations anywhere else but right at the bottom of a course page. We then embarked on a lengthy setup process for the next 5 months to try and get it setup for our needs.

We were initially interested in trialing the software, which we did (for free) but Administrate would not give enough support for us to properly evaluate without signing up, and suggested we opt for a paid version so we could benefit from their support, which we did. We were assigned an implementation manager, who ran a number of calls with us over several weeks for us to get our data in, so we could...

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Thanks for your feedback via this review, we'll certainly take it all on-board. We're sorry that Administrate did not prove to be the solution you required. During our implementation process, our team offered you a high-level of support (totalling 12+ hours of time) with the aim of ensuring Administrate would deliver what was required. It became clear during this process that we were not the right fit for your organisation and your needs. We offer free implementation support to all Administrate customers as each has different problems they're looking to solve and we want to help as much as possible to be the solution to them. All the best for the future, The Administrate Team

The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business. The integrated LMS is simple but flexible and coupled with a good authoring tool can be deployed very simply. The most important aspect of Administrate is the REST API which we have used to build an entirely bespoke booking system that integrates tightly with our other core SaaS tools giving a single coherent view to our customers.

The financial module is in need of an update - which is coming. A lot of templates have to be re-entered each time as there are no copy functions within the platform which is a drawback when building a lot of courses. The pace of developing the platform is slow though. Something that is being worked on could be much faster. In some areas Administrate is falling behind newer platforms.

It is intuitive and easy to use, visual and logical, but not everyone's brain process things in the same way. Everything is in one place and available from anywhere in the world if you have internet access.

The reporting system warps my brain, it is a very powerful tool but can be frustrating to get out of it what you need

Their customer support is excellent. Our account manager is even better, he knows how our business works inside and out. And the system itself is very intuitive and easy to use.

There were a few operational features that were removed in their update, but we are working to resolve this.

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Helps me automate many processes to keep in touch with clients and provide them with reminders to take a course or reminders to attend courses. Gave us the ability for online ordering. Gave us the ability to enhance the course offerings and offer online courses.

The financial and invoicing does not work with my setup.

Ease of use, simple to use, all info in one place.

Some features that we currently use are not included in this software, but they are very open to suggestions and do try to incorporate them.

Unlike most LMS products that are aimed at academic or internal corporate students, Administrate caters to businesses who sell training to external audiences. They make it easy to set up separate courses for separate audiences and track everything in one location. If you need to sell training, this really is the best product you'll find to do it.

Initially (we began using it in 2015) the software was very focused on classroom training and did not have a robust offering for online courses (e-learning). Administrate considers two halves of their software, the Training Management System for booking events and the Learning Management System that is the more traditional student portal for completing e-learning. They continue to grow and evolve the LMS portion, so while it did not initially have all the features we would like, they are making updates at a good pace.

The system works best for our Open (Public) Programmes - where the dates and prices and course content are known and published in advance. Our Open Programmes team loves the software. I like the ability to track an opportunity from beginning to end and link it to the training event that arises from winning the sale. It enables me to have a complete view of everything in our pipeline through to all events we are running. I like that it is a single piece of software that pretty much covers everything you need to run a training company. The reporting is good although it's not possible to do analytical reporting e.g. "how many proposals are in progress?" is not possible.

The software is not so good for bespoke programmes that are run for clients. We tend to use the system minimally for event scheduling and keep most data on a separate spreadsheet. The financial reporting and tracking doesn't work for our company as it doesn't easily support invoicing and tracking at session(workshop) level, only at event level. This might not be an issue for most training companies...

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The reporting engine in Administrate is outstanding. It is training focused so reports on the measures that are important to me as the head of the global training business. The integrated LMS is simple but flexible and coupled with a good authoring tool can be deployed very simply. The most important aspect of Administrate is the REST API which we have used to build an entirely bespoke booking system that integrates tightly with our other core SaaS tools giving a single coherent view to our customers.

The financial module is in need of an update - which is coming. A lot of templates have to be re-entered each time as there are no copy functions within the platform which is a drawback when building a lot of courses. The pace of developing the platform is slow though. Something that is being worked on could be much faster. In some areas Administrate is falling behind newer platforms.

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Response Updated: 19th December 2016. We're sorry for your experience. We grew very quickly in 2015/2016 including the quintupling of our engineering team to make sure we have up to date product for both SMB and enterprise level organisations. It sounds like you joined us during some significant updates and we didn¿t handle that transition for you appropriately as a brand new customer. Also,...

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Users can also customize the look and feel of their training portal and branding, which helps to create a professional and personalized experience for learners.

The platform offers a lot of features, which can be overwhelming for some users.

Support: Excellent support from set up to execution. Weekly teleconference meetings worked best for us to achieve competency using the software - loading, scheduling, tracking, and reporting. We made a few emergency calls/emails, which were addressed in an acceptable time frame. Administrate Customer Success Team: constantly working on upgrades & fixing bugs/deficiencies. Administrate E-Learning: When stuck on an Administrate process, their training modules are always available for reference.

The software can be difficult to use until you reach a level of competency. (My advice is to select a couple of key individuals to own the software from implementation to execution.) We scheduled our employees into each event, which took more time than we anticipated. (Administrate has added a bulk load option which should speed up this process.)

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in my opinion its dated , complicated , ugly and full of bugs I started out in 2012 with a system that was a complete solution to running my training business, first the acconting module was removed and my subscription trippled , phone support was removed, then i was forced to pay for funtionality I didnt use and the price was increased by 150%.

ease of access, ease of use, speed of bookings and confirmations to clients

lack of flexibility to customise, email facilities can be limited, reporting facility limited

Very easy to navigate. Reports easy to create and can drill down for further detail. Great to be able to see all the financial information and monitor how sales opportunities are progressing

Very little. Searching for individual data is a bit slow but we are informed that faster searching is coming soon.

Hello Brian, We're delighted to hear that you're getting a lot out of Administrate! If there's anything more we can do for you, please don't hesitate to get in touch! Thanks! Administrate

Ce logiciel est carrément meilleur dire le contraire du mieux pour ce logiciel serait injuste c'est du génie, je recommande

Souvent l'actualité fais perdre certaines données mais c'est bon

Tailored towards Training Companies

Trying to merge our current systems over when private events cannot be imported is a nightmare!

The ability to increase the services we can offer our clients.

Alot of preparation is required to make sure the program can do all it is capable of doing.

The Customer Service has been exceptionally helpful. It is rare that you get a response quick from a customer service system. There is no long wait and all reps are extremely helpful.

As a small start up company it can be difficult to set up. It seems dated by the looks of the modules and menu. Often I found the system operating slowly on a brand new computer. I think it would more beneficial to purchase separate online training sessions from Administrate when initially learning the system. Sometimes learning the entire system at once can be overwhelming.

Easy to use and navigate

sometimes throws you out of system when refreshing

Ease of access to my diary to plan my work pattern

sometimes it can take a long time to sign in