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International online background check provider

(13)

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Certn Pricing

Pricing overview

Value for money rating

4.7

/5

77

Price starts from

10

One-time payment

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Pricing varies depending on the type and number of background checks. Low volume packages include up to 100 checks annually and start at $10. High volume packages include more than 100 checks annually. Contact Certn for more information.

What users say

This program is easy, fast, inexpensive, and has great customer service. If the receiver of the request follows the instructions, it's easy and fast for them to complete as well.
Certn has been easy to use, competitive with their pricing, and has a very quick turn around.

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Reviewers who mentioned pricing said:

TR
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Tayjah R.

Packaging and Containers, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and affordable system

Reviewed 4 years ago

We have mostly enjoyed our experience with Certn, and when we didn't, their customer service team did their best to rectify it within a very reasonable time. I would recommend Certn to any business.

Pros

I like that this software is easy to use but that it also has a very human element to it. It was a proven good choice when I received feedback from a CANDIDATE, who was going into detail about how helpful the system was when it was running the employment verification checks.

Cons

The SoftCheck could be improved. In this case, users need to choose what they want: affordability or reliability. Certn's SoftCheck is affordable, but I don't think it does a better job than me taking a quick look through the candidate's social media pages. You might as well save that cost and do it yourself or pay big bucks to have a private investigator do the online work for you.

SG
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Shah G.

Staffing and Recruiting, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall it is a great value and a great team behind the service

Reviewed 3 years ago

fantastic! Tanya has been a great help and we appreciate her being so patient with us as we are learning the ins and outs.

Pros

The product works as intended, the system is clean and minimal, and functions very well.

Cons

It can be daunting at first but honestly, that's a user issue and not the app

JR
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Jason R.

Environmental Services, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New Service for us

Reviewed 4 years ago

It was a good experience.

Pros

I like the ease of use of it. We like the price. The turn around time is better than our previous provider.

Cons

There was nothing that I can think of currently .

KM
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Kevin M.

Recreational Facilities and Services, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Certn is Great

Reviewed 3 years ago

easy product to use and less expensive than other brands

Pros

Was very easy to use the software and the staff were very attentive

Cons

The billing goes monthly. I have one person for July and could not add her to the June bill so it would be just one transaction.

TA
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Tony A.

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good product.

Reviewed 4 years ago

Should have switched over to Certn earlier.

Pros

It is fast, turnaround time to get a report ( received the report within a couple of hours). It is easy to use. It is very cost-effective.

Cons

I cannot find anything negative at this time.

SD
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Steve D.

Paper & Forest Products, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid Resuplts

Reviewed 4 years ago

Been great.

Pros

Candidate needs to authorize, the price point is great and is very quick.

Cons

Invitation ends up in junk for a lot of candidates. Does not do very well for certain trades back checks.

BD
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Bruce D.

Building Materials, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Value is certain with Certn

Reviewed 3 years ago

As of last fall 2020 we competely switched over to Certn after our organization was using another major service provider for years. Really liked the easy of access of the tool and how quickly results were been provided to us (within 15 minutes in many cases). What's even more amusing is that many months after going 100% with Certn, our Owner emailed my boss and myself an article highlighting Certn's...

Pros

I like that it was easy to access online, offered a branded self-serve portal, costing was very competitive, speed of service is outstanding, and super easy to integrate with our ATS (API code readily available). Finally, the folks at Certn were super easy to deal with - support was in the country not in India.

Cons

I would like to see more on options on Credit reporting built in.

DA
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Derrick A.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Increase price without notice

Reviewed 4 years ago

It is good because I like the fact that they don’t take my money I prepaid if I don’t use their service for a while . Onfindo and [SENSITIVE CONTENT HIDDEN] take your money if you don’t use your prepayment . So in a long term certn is good if you loaded a lot of prepayment to use as needed

Pros

Easy to send a resend user request to verify and the simplicity of soft check . Prepayment of my funds don’t get taken like Jumio and Onfido

Cons

Not mobile friendly on mobile app, verifying email can be added multiple time without validation that the email has already been verified. You loose money doing double verification if you don’t track on your own

RQ
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Rachel Q.

Financial Services, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, cost effective check for on-boarding employees

Reviewed 4 years ago

Cost saving and convenient service. We source it initially for creditor background check, now we use it for our own HR on-boarding check.

Pros

The user interface is easy to use and aesthetically pleasing. The checks come through pretty fast (most case the checks came back in 2hrs after initial request) and email notifications get sent when a check is completed. Their check covers a variety of database and sanction list and geographies : including Criminal record, public safety, public court record, and global sanction list. Added bonus...

Cons

I wouldn't say it's my least favorite, however because the way how they charge their service is: Basic check + add on checks. ( some of the add-on checks can get expensive), so the user need to understand the differences and value of the add-on check and choose add-on service appropriately.

SG
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Samara G.

Financial Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great service

Reviewed 4 years ago

Certn has been great! We've had exceptional customer service with them, and the few times an issue has popped up they've been so quick to help out. They definitely value their customers and provide an excellent overall experience

Pros

Certn has been easy to use, competitive with their pricing, and has a very quick turn around!

Cons

I can't think of anything in particular that's not working well! We have had a few issues with the integration in our ATS but as soon as we've reached out to Certn, they've fixed it quickly.

CM
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Cristina M.

Civil Engineering, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good for International Background Checks

Reviewed 4 years ago

Overall it works well enough for what we need and though it can take a bit of back and forth, customer service is always nice, helpful and does their best to resolve the problem. However, given that our primary background check service syncs with our HRIS (very important to us), and is a great service in itself we won't be fully switching over anytime soon.

Pros

I like that we are able to run international background checks, we use Certn for background checks for candidates who are moving from other countries or who have recently moved from another country to the US.

Cons

It takes a very long time for the background checks to be completed, it's not always clear why something takes long or a portion was unable to be completed. I have received information that Certn was unable to verify that I was easily able to verify afterward. And I don't love that we don't know the cost until after the background check is run.

AW
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Ashley W.

Real Estate, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Certn Is a Great Quality for the Price

Reviewed 4 years ago

Certn has a great team and wonderful customer service in the event you need assistance.

Pros

I love that Certn allows us to brand our background checks and makes it easy for the new hire to complete the necessary information. As a talent acquisition professional, I pay close attention to our hiring and onboarding process and it's the little things that make a huge impact. Certn makes it easy for a small to mid-sized company to customize their reporting needs without having to commit to a large quantity of checks.

Cons

Some of our local counties are not digital so the background checks can take longer to get back. In the event that happens, I have to continuously log in to check if it's come back and follow up myself with Certn. There are also some small glitches that they need to work through.

RP
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Rick P.

Environmental Services, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value and service

Reviewed 3 years ago

The team was great to deal with and modify my portal to fit our company’s needs

Pros

I get my clearances for my new hires almost instantly

Cons

No everything works great . I have no issues

WB
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Walter B.

Accounting, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product for risk management

Reviewed 4 years ago
Pros

Easy to use, great interface, exceptional value for money.

Cons

No commercial credit checks (yet). This is borderline negative, but I expect this product to form a central part of risk management for all our clients' needs.