A fantastic team to work with from junior to senior level, account managers to technical developers. Positive can-do approach to any challenges that come up.
Pros
Simple & easy to use. Reliable and does what we need it to do.
Cons
It's not a completely bespoke set up so there are are some features that are unnecessary for our needs and some minor tweaks that we would make if it was. With that said you're not paying for a completely bespoke system here and the team have made a number of changes and custom development as far as practical for them to ensure the system continues to meet the needs of our business.
Thank you for the lovely review, it's lovely to hear that you've had excellent service from the team and would recommend Talos. We pride ourselves on providing the very best hiring features, whilst still being easy and intuitive to use - so your feedback will be really well received by both our developers and Talos support!
Rating breakdown
Likelihood to recommend: 10/10
I was first introduced to Talos in a previous role (where I was not involved in the purchase decision or installation process). When I changed roles into my current role as HR Recruiter with UniCarriers I was stepping into a new role for the company which previously only ever used recruitment agencies. I straight away new an ATS system would be beneficial to this role and my first thought was 360. I contacted the rep (my previous account manager) and he was so helpful during the entire process. Talos has been a pivotal part to the direct hiring strategy and it has enabled us to cut our agency costs by £60,000 in the last 6 months already! I know that the more I use the software the more it will impact on the business in a positive way, especially as it is constantly evolving and new features and improvements are being introduced all the time.
Pros
What I like most bout Talos is that I find the software easy to use. The different features are relevant and make the hiring process much simpler and more effective.
I like that you can keep track of all your vacancies, applicants, candidates, talent pool etc. all in one place.
It helps me to provide a efficient service to my hiring managers and a professional and positive candidate journey to all our applicants.
Cons
You cannot amend your adverts once they have been posted, you have to ask the 360 team to make the amendment for you.
This is not really a problem because the team at 360 are so quick at responding, however, it could be helpful if this option is available to the administrator of the software also.
Rating breakdown
Likelihood to recommend: 10/10
The best customer service I have ever received after purchasing a system. Always available to help with anything we have asked.
Pros
The ease of use
Candidate experience is seamless
Variety of features to manage candidates
Cons
Not being able to edit a job after it is posted
Thank you for your Review!
We are so pleased that you find Talos easy to use and that you have found us to be professional in our communication. Your comment of "the best customer service" you have received after buying a system is fantastic and I will ensure our Talos Support Team hear this.
Rating breakdown
Likelihood to recommend: 10/10
It is a great system that helps to track all candidates, and it is very user friendly/easy to use. The customer support is also excellent and the team are always happy to help me make the most of the system, and customize to my preferences where possible.
Pros
Visually it looks great, everything is very clear, and you know exactly where to click, very user friendly. I also like having customizable communication templates.
Cons
I would like to be able to list jobs that do not expire, that have the same functionality as normal adverts. We have contractor positions that are always open, so it would be good to be able to manage them in the same way as the normal job listings.
Rating breakdown
Likelihood to recommend: 7/10
Absolutely the best customer service I have received from a HR supplier. Have never felt like a "number" and even after 2 years our Account Management team are still providing really valuable insight and advice to make our recruitment experience better.
Pros
The applicant management trough each progression stage works really well and receives the most positive feedback from our users / recruiting managers, many of which struggled with our previous ATS. The performance of our adverts is significantly improved via the automatic postings on free resources such as Indeed, LinkedIn and our own website (which is hosted by 360/Talos as part of the ATS set up).
Cons
The requisition module needs to be updated to include more flexibility than the current hierarchy set up in the background allows, both in terms of choosing approving managers / levels of approval required and the set up of the fields to make them more customised/integrated with our internal language and needs.
Thank you so much for your Review!
We are so pleased that your hiring managers and HR team find Talos user friendly and that you are feeling the benefit of our enhanced and Gold integrations with Indeed and some of the other free sources.
We are especially delighted with your comments about our Customer Service and support, we care about our customers and strive to always find a better way!
We will keep you posted with the update to the requisition process and thank you for your feedback that has been added to the user stories to help improve this feature.
Rating breakdown
Likelihood to recommend: 9/10
Contact 360 Resourcing Solution for pricing details
Australia (English)
Belgique (français)
Canada (English)
Chile (español)
Colombia (español)
Deutschland (Deutsch)
United Arab Emirates (English)
España (español)
France (français)
Ireland (English)
México (español)
Nederland (Nederlands)
New Zealand (English)
Österreich (Deutsch)
Portugal (Português)
Singapore (English)
South Africa (English)
United Kingdom (English)