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The Recruitment CRM that accelerates data-driven growth.

(10)

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Firefish Pricing, Features, Reviews and Alternatives

Firefish FAQs

Q. What type of pricing plans does Firefish offer?

Firefish has the following pricing plans:
Starting from: £80.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Firefish?

Firefish has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Firefish support?

Firefish supports the following languages:
English


Q. Does Firefish support mobile devices?

Firefish supports the following devices:
Android, iPad, iPhone


Q. Does Firefish offer an API?

Yes, Firefish has an API available for use.


Q. What other apps does Firefish integrate with?

Firefish integrates with the following applications:
Microsoft Outlook, Google Analytics 360, Microsoft Azure, WhatsApp, Gmail, LinkedIn Recruiter, ScheduleFlex, Twitter/X, Microsoft 365, Meta for Business, Twilio, Microsoft Power BI


Q. What level of support does Firefish offer?

Firefish offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

Firefish product overview

Price starts from

80

/user

Per month

What is Firefish?

Accelerating profitable growth requires a recruitment CRM that provides decision-speed data from billing to boardroom.

Key benefits of using Firefish

30% increase in revenue per recruiter.
15% reduction in operational costs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Videos
Live Online
In Person
Webinars
Documentation

Not sure about Firefish? Compare it with a popular alternative

Firefish logo

Firefish

4.6
(290)
CEIPAL ATS logo
4.6
(1.2K)

Starting from

80

/user

Per month

Free plan
Free trial
Pricing range

Starting from

24

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Firefish pricing information

Value for money

4.6

/5

290

Starting from

80

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Firefish features

Functionality

4.3

/5

290

Total features

115

8 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

Functionality contenders

Firefish users reviews

Overall Rating

4.6

/5

290

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

192

77

20

0

1

Pros
The support from Firefish is excellent the guys respond to my queries in a helpful and courteous manner. You are made to feel part of their team.
Very positive experience. We are so happy to have invested in Firefish and in a short period of time it has had an incredibly positive impact on our business.
Before purchasing it I had no idea how good their customer support was. It's quite frankly excellent and an example of how any customer support should be.
Cons
You have to keep everyone on them and it is frustrating when you want to take one off.
Initially we struggled on the temp side as it didn't allow us to input an hourly rate, only a day rate.
As with all software there is in initial learning curve, but once you are past this I would say I have no other negatives I can think of.

Overall rating contenders

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Steve B.

Office Manager

Warehousing, 1-10 employees

Review source

Overall Rating

Excellent Service and product

Reviewed 2 years ago

Transcript

Steve: Hi. My name's Steve. I'm here to review Firefish. My review is five stars. For more reviews, click...

CB
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Carl B.

MD

Human Resources, 1-10 employees

Review source

Overall Rating

Firefish is a fabulous recruitment CRM

Reviewed 3 years ago

Transcript

Carl: Hi, my name's Carl. I'm managing director. I would give Firefish software five out of five. For...

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Terry L.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Support

Reviewed 5 years ago

The software is great it does what it's meant to, but I'm sure there are a lot of great packages out there, the stand out for me is the customer service and support, prompt, efficient, they listen, always answer the phone, nothing is too much trouble, I get the feeling they appreciate and want to keep our business, which in this day and age is a rarity unfortunately

Pros

Easy to set up and use, excellent value for money, and the online suggestions are brilliant and actually result in things being done

Cons

Nothing, it has always done what we wanted and it's continually being improved

KJ
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Kelly J.

Logistics and Supply Chain, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Excellent ATS for SME recruitment businesses, I would chose over others I have used in the past

Reviewed 2 years ago

I love this software and would recommend it to any SME business that is considering an ATS.

Pros

Ease of use, variety of features, and excellent customer service. The fact that you can make suggestions to help improve the user experience and this is then voted on and implemented shows that they actually listen to customer feedback.

Cons

I feel the marketing of candidates to clients could be easier.

Vendor response

Hi Kelly, Thank you for your review. We're glad you love Firefish, our customer service and find the product easy to use. Many Thanks, Amy

PB
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Paul B.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Feedback

Reviewed 2 years ago

Great system and great support.

Pros

Having moved from Bullhorn it is clear how much more support you get as an SME with Firefish. Lots of ways to drive improvements and is simple to train staff on, build KPI's and report. Also you get the ability to interact with your entire database.

Cons

Still some glitches that occur but always resolved quickly.

Vendor response

Hi Paul, Thank you very much for your review. We're glad you're happy with Firefish and appreciate the level of support you receive. Many Thanks, Amy

JC
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James C.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stress-free migration

Reviewed 4 years ago

Our biggest issue was that we didn’t have a two-way communication tool with our candidates. With the FireFish Software, the issue is solved. The interactive candidate portal always candidates too take ownership of there profile, update availability and set up automatic job alerts. All of which are key features in helping us improve the candidate experience with Optima.

Pros

The migration process was stress free, something that I would never have dreamed of during our considering changing our CRM. A clear and detailed migration plan with realistic timescales was shared at the start of the migration. The FireFish team were in constant communication with updates through the migration. Despite some complications with the data provided by our former CRM provider, the product was delivered on time. The on boarding team provided clear a training programme which has help the team settle into the new system. The team are enjoying using the software, in particular the ease of navigation and simple workflows.

Cons

The only downside is not being able to customise some terminology for internal use but this is not a major issue.

jC
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jackie C.

Staffing and Recruiting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Total Package for my agency - my absolute critical tool I use.

Reviewed 2 years ago

Love this tool! Its always been my favourite tool to work with since I established the business in 2017. Without it I would have been lost.

Pros

Its very user friendly - it matches to candidates very well. Easy to move through - I have had new starters who have managed to get their head around it in a couple of days. Simple but effective!

Cons

I feel the only real area that could be improved on is the sales pipeline tool and sending jobs to a centralised report for sharing.

Vendor response

Hi Jackie, Thank you for your review! Many thanks, Amy

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