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Firefish

4.6
(289)

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The Recruitment CRM that accelerates data-driven growth.

(10)

Firefish Pricing, Features, Reviews and Alternatives

Firefish FAQs

Q. What type of pricing plans does Firefish offer?

Firefish has the following pricing plans:
Starting from: £65.00/month
Pricing model: Subscription

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Q. Who are the typical users of Firefish?

Firefish has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Firefish support?

Firefish supports the following languages:
English

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Q. Does Firefish support mobile devices?

Firefish supports the following devices:
Android, iPad, iPhone

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Q. Does Firefish offer an API?

Yes, Firefish has an API available for use.

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Q. What other apps does Firefish integrate with?

Firefish integrates with the following applications:
Microsoft Outlook, Google Analytics 360, Microsoft Azure, WhatsApp, Gmail, ScheduleFlex, Twitter/X, Microsoft 365, Meta for Business, Twilio, Microsoft Power BI

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Q. What level of support does Firefish offer?

Firefish offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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Firefish product overview

Price starts from

65

/user

Per month

What is Firefish?

In an ever-evolving landscape, the growth of your recruitment agency requires more than just intuition – it demands the ability to unlock the value in your data.

Key benefits of using Firefish

Attract:
Firefish accelerates agency growth and brand exposure, equipping recruiters with the tools to attract 45% more qualified candidates through increased brand visibility and by amplifying the reach of every job.

Engage:
We transform recruitment databases into active candidate networks, turning dead-data to active data; empowering recruiters to increase engagement by 200%.

Convert:
By putting data at the forefront of agency recruitment, Firefish enables recruiters to convert 25% more placements by turning your CRM into an engagement engine.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Videos
Live Online
In Person
Webinars
Documentation

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Why am I seeing this?

Firefish pricing information

Value for money

4.6

/5

289

Starting from

65

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Firefish features

Functionality

4.4

/5

289

Total features

124

9 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Reporting & Statistics
Self Service Portal
Third Party Integrations
Alerts/Notifications
API
Customizable Reports

Functionality contenders

Firefish users reviews

Overall Rating

4.6

/5

289

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.87/10
Rating distribution

5

4

3

2

1

192

77

20

0

0

Pros
The support from Firefish is excellent the guys respond to my queries in a helpful and courteous manner. You are made to feel part of their team.
Very positive experience. We are so happy to have invested in Firefish and in a short period of time it has had an incredibly positive impact on our business.
The software is reasonably priced and does the job. It's easy to use and if you have an issue they have a great support team to help.
Cons
You have to keep everyone on them and it is frustrating when you want to take one off.
Initially we struggled on the temp side as it didn't allow us to input an hourly rate, only a day rate.
As with all software there is in initial learning curve, but once you are past this I would say I have no other negatives I can think of.

Overall rating contenders

CB
AvatarImg

Carl B.

MD

Human Resources, 1-10 employees

Review source

Overall Rating

Firefish is a fabulous recruitment CRM

Reviewed 2 years ago

Transcript

Carl: Hi, my name's Carl. I'm managing director. I would give Firefish software five out of five. For...

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Steve B.

Office Manager

Warehousing, 1-10 employees

Review source

Overall Rating

Excellent Service and product

Reviewed 2 years ago

Transcript

Steve: Hi. My name's Steve. I'm here to review Firefish. My review is five stars. For more reviews, click...

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Terry L.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Support

Reviewed 4 years ago

The software is great it does what it's meant to, but I'm sure there are a lot of great packages out there, the stand out for me is the customer service and support, prompt, efficient, they listen, always answer the phone, nothing is too much trouble, I get the feeling they appreciate and want to keep our business, which in this day and age is a rarity unfortunately

Pros

Easy to set up and use, excellent value for money, and the online suggestions are brilliant and actually result in things being done

Cons

Nothing, it has always done what we wanted and it's continually being improved

JC
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James C.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stress-free migration

Reviewed 4 years ago

Our biggest issue was that we didn’t have a two-way communication tool with our candidates. With the FireFish Software, the issue is solved. The interactive candidate portal always candidates too take ownership of there profile, update availability and set up automatic job alerts. All of which are key features in helping us improve the candidate experience with Optima.

Pros

The migration process was stress free, something that I would never have dreamed of during our considering changing our CRM. A clear and detailed migration plan with realistic timescales was shared at the start of the migration. The FireFish team were in constant communication with updates through the migration. Despite some complications with the data provided by our former CRM provider, the product was delivered on time. The on boarding team provided clear a training programme which has help the team settle into the new system. The team are enjoying using the software, in particular the ease of navigation and simple workflows.

Cons

The only downside is not being able to customise some terminology for internal use but this is not a major issue.

AB
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Andy B.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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AB Firefish Review

Reviewed a year ago

I feel it could offer more as a whole to the business. Perhaps I just need further training.

Pros

It is a self explanatory product and you can understand the basics easily. Allows you to see candidate progress quickly and easily.

Cons

There is not a great search functionality for previous placements or roles. The most important is the inability to search and tailor keywords.

Vendor response

Hi Andy, Thanks for your review. Our support team are always on hand for any further help you may need with the product. Many thanks, Amy

jC
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jackie C.

Staffing and Recruiting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Total Package for my agency - my absolute critical tool I use.

Reviewed a year ago

Love this tool! Its always been my favourite tool to work with since I established the business in 2017. Without it I would have been lost.

Pros

Its very user friendly - it matches to candidates very well. Easy to move through - I have had new starters who have managed to get their head around it in a couple of days. Simple but effective!

Cons

I feel the only real area that could be improved on is the sales pipeline tool and sending jobs to a centralised report for sharing.

Vendor response

Hi Jackie, Thank you for your review! Many thanks, Amy

AA
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Amy A.

Staffing and Recruiting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wise May Ltd - Review on Firefish

Reviewed 3 years ago

Fantastic overall service. The team are quick to respond, always happy to help and NOTHING is too much trouble. I have worked for a company and used a different database for the last 10 years, I feel with the Firefish technology I will be in a much stronger position than before, it does things I didn't know a database could do, I have been amazed at everything it has to offer. I have received complete help & support with my website and I am so pleased with the finished product! Couldn't be happier with the service overall.

Pros

From start to finish the Team at Firefish have made the process very seamless and stress free. The Software itself is extremely intuitive and user friendly. The searches are great!

Cons

I can't think of anything I don't like about it

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