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Firefish
The Recruitment CRM that accelerates data-driven growth.
(10)
Q. Who are the typical users of Firefish?
Q. Does Firefish support mobile devices?
Q. What other apps does Firefish integrate with?
Typical customers
Platforms supported
Support options
Training options
Starting from
65
/user
Per month
Starting from
85
/user
Per month
Value for money
4.6
/5
289
Starting from
65
/user
Per month
Value for money contenders
Functionality
4.4
/5
289
Total features
124
9 categories
Functionality contenders
Overall Rating
4.6
/5
289
Positive reviews
192
77
20
0
0
Overall rating contenders
Carl B.
MD
Human Resources, 1-10 employees
Review source
Transcript
Carl: Hi, my name's Carl. I'm managing director. I would give Firefish software five out of five. For...
Steve B.
Office Manager
Warehousing, 1-10 employees
Review source
Transcript
Steve: Hi. My name's Steve. I'm here to review Firefish. My review is five stars. For more reviews, click...
Terry L.
Automotive, 1-10 employees
Used daily for 2+ years
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The software is great it does what it's meant to, but I'm sure there are a lot of great packages out there, the stand out for me is the customer service and support, prompt, efficient, they listen, always answer the phone, nothing is too much trouble, I get the feeling they appreciate and want to keep our business, which in this day and age is a rarity unfortunately
Easy to set up and use, excellent value for money, and the online suggestions are brilliant and actually result in things being done
Nothing, it has always done what we wanted and it's continually being improved
James C.
Construction, 11-50 employees
Used daily for less than 6 months
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Our biggest issue was that we didn’t have a two-way communication tool with our candidates. With the FireFish Software, the issue is solved. The interactive candidate portal always candidates too take ownership of there profile, update availability and set up automatic job alerts. All of which are key features in helping us improve the candidate experience with Optima.
The migration process was stress free, something that I would never have dreamed of during our considering changing our CRM. A clear and detailed migration plan with realistic timescales was shared at the start of the migration. The FireFish team were in constant communication with updates through the migration. Despite some complications with the data provided by our former CRM provider, the product was delivered on time. The on boarding team provided clear a training programme which has help the team settle into the new system. The team are enjoying using the software, in particular the ease of navigation and simple workflows.
The only downside is not being able to customise some terminology for internal use but this is not a major issue.
Andy B.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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I feel it could offer more as a whole to the business. Perhaps I just need further training.
It is a self explanatory product and you can understand the basics easily. Allows you to see candidate progress quickly and easily.
There is not a great search functionality for previous placements or roles. The most important is the inability to search and tailor keywords.
Hi Andy, Thanks for your review. Our support team are always on hand for any further help you may need with the product. Many thanks, Amy
jackie C.
Staffing and Recruiting, 1-10 employees
Used daily for 2+ years
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Love this tool! Its always been my favourite tool to work with since I established the business in 2017. Without it I would have been lost.
Its very user friendly - it matches to candidates very well. Easy to move through - I have had new starters who have managed to get their head around it in a couple of days. Simple but effective!
I feel the only real area that could be improved on is the sales pipeline tool and sending jobs to a centralised report for sharing.
Hi Jackie, Thank you for your review! Many thanks, Amy
Amy A.
Staffing and Recruiting, self-employed
Used daily for less than 6 months
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Fantastic overall service. The team are quick to respond, always happy to help and NOTHING is too much trouble. I have worked for a company and used a different database for the last 10 years, I feel with the Firefish technology I will be in a much stronger position than before, it does things I didn't know a database could do, I have been amazed at everything it has to offer. I have received complete help & support with my website and I am so pleased with the finished product! Couldn't be happier with the service overall.
From start to finish the Team at Firefish have made the process very seamless and stress free. The Software itself is extremely intuitive and user friendly. The searches are great!
I can't think of anything I don't like about it