App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Firefish Logo

Firefish

Place 25% more candidates with Firefish Software.

see alternatives

Firefish Pricing, Features, Reviews and Alternatives

Firefish product overview

Price starts from

65

/user

Per month

What is Firefish?

Firefish Software combines your CRM and ATS with your recruitment website and marketing channels so you maximise job ad visibility, increase candidate engagement, streamline your recruitment processes and make more right-fit placements as a result.

Key benefits of using Firefish

• Convert 45% more candidates through your recruitment website with job pages that convert.
• Publish your job ads to over 200 different platforms at the click of a button.
• Increase candidate engagement by over 200% in your first six-months of use.
• Place 25% more candidates with Firefish.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Videos
Live Online
In Person
Webinars
Documentation

Firefish pricing information

Value for money

4.7

/5

159

Starting from

65

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Firefish features

Functionality

4.5

/5

159

Total features

68

9 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Self Service Portal
Third Party Integrations
API
Alerts/Notifications
Employee Database

Functionality contenders

Firefish users reviews

Overall Rating

4.7

/5

159

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.39/10
Rating distribution

5

4

3

2

1

119

34

6

0

0

Pros
The support from Firefish is excellent the guys respond to my queries in a helpful and courteous manner. You are made to feel part of their team.
Very positive experience. We are so happy to have invested in Firefish and in a short period of time it has had an incredibly positive impact on our business.
Ease of use, social integration, great candidate experience, Firefish team are great to deal with, workflows are simple, great website integration.
Cons
You have to keep everyone on them and it is frustrating when you want to take one off.
Initially we struggled on the temp side as it didn't allow us to input an hourly rate, only a day rate.
As with all software there is in initial learning curve, but once you are past this I would say I have no other negatives I can think of.

Overall rating contenders

Overall Rating

Firefish is a fabulous recruitment CRM

Reviewed 9 months ago

Transcript

Carl: Hi, my name's Carl. I'm managing director. I would give Firefish software five out of five. For...

AvatarImg
AvatarImg

Steve B.

Office Manager

Warehousing, 1-10 employees

Review source

Overall Rating

Excellent Service and product

Reviewed 3 months ago

Transcript

Steve: Hi. My name's Steve. I'm here to review Firefish. My review is five stars. For more reviews, click...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing forward thinking recruitment CRM built by a passionate team - I only wish we'd moved sooner!

Reviewed 2 years ago

From the initial enquiry/demos through to the migration, going live and onboarding - I cannot fault the team at Firefish. Almost 2 months into using the product daily we are really getting to grips with things and the fact they listen to their customers and update the product on a regular basis is invaluable especially compared to our previous CRM.

Pros

Firefish is fast and easy to use which encourages recruitment consultants to use it fully, unlike other systems where consultants only populate it because they "have to". The whole team at Firefish are passionate about the product and this really shows! You feel like a valued customer and nothing is too much work. Coming from a CRM we had used for over 15 years I was nervous about the integration...

Cons

Not many to be honest. There is no in-built document editor (but we have found a simple workaround for this) and some of the reporting took a bit of getting used to. There are a few features we would like to see but other customers have suggested these so it should only be a matter of time before they are implemented. Having said that though, the community is fantastic and the ability to raise and vote on ideas is great. If your business really needs a specific feature this is something that can be developed (at a reasonable cost).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A refreshing change in the recruitment CRM space

Reviewed 5 months ago

Firefish is a huge improvement over our previous CRM and has allowed our consultants to work a lot more effectively and efficiently across the board. Especially when working in a hybrid environment, the browser-based product allows access from anywhere. Also, the support is second to none with fast response times, knowledgeable experts and clear explanations.

Pros

The user interface is excellent and very intuitive. We also like the fact that the product is constantly evolving with new features regularly being added. We also like the fact that feedback from customers is taken on board and used to further improve the product.

Cons

Some features/functions can take a long time to implement but there is a fantastic community where ideas are raised and voted on. If a client requires a new feature to be built or custom fields to be added for example, this can be prioritised via professional services.

Vendor response

Hi Rob, Thanks for your kind words, it's amazing to see hear how Firefish has helped your business! Keep swimming!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

10/10

Reviewed 2 months ago

From the first day i looked into them they have been a pleasure to deal with, every member of staff i have dealt with, are happy, friendly and helpful people as well as knowing what they are talking about. Everyone seems to get back to you straight away, including support and nothing is to much trouble. From the directors at the top, downwards they seem to take a lot of time in selecting new employees with the right personality. They onboard you and don't send you a manual to figure it out yourself, there a training 1 on 1, plus video recordings and articles to take away. Fantastic company to deal with and they are the Hubspot of the ATS world.

Pros

Easy to keep track of all your activity, advanced CV search capabilities, classy landing page design. All sections tie into one another with links to click between candidate, contact and company, saving you a lot of time. Posting jobs is quick and painless. Users decide on new features to be build and not the company themselves, this is a great idea. Everything that you can think of it has. Important CV's direct from email. Free bulk uploads each month done by the data team. Top class customer support.

Cons

Nothing, I haven't found a single thing that I dislike. The product is constantly evolving, No bugs in 6 months of using it.

Vendor response

Hi Carl, Thank you soo much for taking the time to write this lovely review. We really appreciate it and are exciting to see your Firefish journey continue! Many thanks, Amy

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Feedback

Reviewed a year ago

Onboarding was good, training wasn't great everyone seems to be in a rush to get off the phone except [SENSITIVE CONTENT HIDDEN] who is an absolute superstar.

Pros

Lots of functions, and features that can be utalised.

Cons

A few hidden costs, if after 3 months your workload increases and Firefish isn't for you, you find yourself roped into a 12-month contract. Way too over the top for what it is supposed which makes it over complicated.

Vendor response

Hi Leon, Thank you for taking the time to leave a review. We're so sorry you ended your Firefish journey on a negative note particularly as we never had the opportunity to discuss the situation or come up with a solution together as we were unable to get in touch with you. Like most SaaS businesses, our minimum subscription is 12 months and this is highlighted clearly in our terms and pricing...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy to navigate, great customer service

Reviewed 5 months ago

The onboarding process and training was fantastic, and the ongoing support is really useful.

Pros

The software is easy to use, certainly much easier to navigate than other recruitment CRM I have used previously. I like the fact they are listening to users and continually making changes to the platform.

Cons

I am not a fan on the CV formatting section, I haven't been able to use this successfully yet.

Vendor response

Hi Louise, Thank you for your lovely review. We're sorry you're having trouble with the CV formatting. I will get someone from the support team to reach out and help with this. Thanks, Amy

Firefish FAQs and common questions

Q. What type of pricing plans does Firefish offer?

Firefish has the following pricing plans:
Starting from: £65.00/month
Pricing model: Subscription


Q. Who are the typical users of Firefish?

Firefish has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Firefish support?

Firefish supports the following languages:
English


Q. Does Firefish support mobile devices?

Firefish supports the following devices:
Android, iPad, iPhone


Q. Does Firefish offer an API?

Yes, Firefish has an API available for use.


Q. What other apps does Firefish integrate with?

Firefish integrates with the following applications:
Microsoft Outlook, Google Analytics 360, Microsoft Azure, WhatsApp, Gmail, ScheduleFlex, Twitter, Microsoft 365, LinkedIn for Business, Meta for Business, Twilio, Microsoft Power BI


Q. What level of support does Firefish offer?

Firefish offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

Common Firefish comparisons

Firefish logo
Oorwin logo
FirefishvsOorwin

Related categories